My first time staying at a reception-less place. Loved the concept, loved how easy it was to get everything sorted. The staff on the WhatsApp support number were prompt, polite and helped me with everything needed. The rooms with street view were amazing, with comfortable beds, great showers and a cabinet that had everything from a Nespresso machine to an actual fridge and stove (didn't use the stove this time, but loved how clever it was hidden) in a little kitchenette. The self-service laundry room made our stay significantly easier, as did the outstanding location (close to both Mariahilferstraße and the U3 Westbanhof that can take you to all main areas).

It's a minor thing, but the cleaning felt like it could have been a little more thorough. Sheets were impeccable, as were the towels, but the floor definitely needed a little work. Also, nothing much to change here, but the Serbian bar next door has some rowdy, unpleasant crowds at night.

Location is perfect. You can easily walk to the center via shopping street / or via quiet streets next to it :) If you walk down from the hotel - beautiful museums and parks are near. And funny thing, if you walk in the other direction from the hotel - you can reach Schönbrunn Palace. It is literally perfect location, no need to use subway at all. Location is pretty safe but little weird bar is located next to the hotel entrance. People are drunk there from morning on. They are not scary but still they are always there 24/7. Supermarkets are near / lots of cute bars and restaurants. Hotel is not having any rooftop with open view or inside garden (like you might think based on pictures) which is a disappointing thing. Those balcony’s are only for couple of rooms which are located on the highest floor. Rooms are amazing, clean, fresh and modern. It is pretty loud as hotel located next to the street but as soon as you close windows - you can’t hear anything (so sleep is not disturbed). Room is equipped with everything you might need for a 1-2 week stay. There’s also a cleaning 1 time per week which was super nice and unexpected. There’s also a small cute reception and bar right on the ground floor. Plus, there is a a locker which is for free before check in time or after you checked out. And our room was ready at like 11:00 which is super early. So we had a full day free on the day of arrival. I recommend this place 10/10 and I liked this chain of hotels! Also wood smell is top!

Little random bar right next to a hotel but it’s a normal thing with all the bars. They don’t tell you the date when they are coming to clean. They do clean 1 time per week but better to inform which date exactly as we didn’t know when and bought ourself trash bags and then they came and cleaned the exact same day…lol

The wooden scandi interior was great. Separate toilet. Shower was nice and big. Double bed was large with a comfy mattress. Large fridge and plates etc and crockery useful. Fantastic location for public transport, supermarkets and Mariahilfer shopping mile minutes on foot away. Great starting place for good runs close by ( if you are interested in running). Very useful to have free access to a luggage room which we used on our last day. Would definitely stay again!! Thanks

Would have loved a slightly bigger room so that both of us could sit down on a chair. Wasn’t aware when we booked. Was a shame that we only found out towards the end of the week that there was a room in the basement where you could find refills ( toilet paper, coffee pods etc), as no one comes in to clean your room for the length of your stay ( which is fine). Small criticism: some of the crockery wasn’t clean when we arrived.

- Very well equipped - Nespresso machine included :-) - Very clean and comfortable - Location - near the U1 line or many tram lines - Sustainable products - Smell of wood - Whatsapp communication - updates, practical information, extra tips for restaurants, cafés etc. - No keys - PIN code - Online check-in - no reception

It would be great to have some place for clothes and personal belongings (in case of longer stays). :-)

The design of the room is lovely. I liked that there were nice plates and glasses and crockery to add to the experience. The room although small was comfortable and quiet. The hotel is in a good location well connected via public transport with supermarkets and restaurants nearby.

It would be lovely to have smaller pillows available and to have an easier access to the hob so that you did not have to lift things off. It would be great to have access to other channels not just German or have a smart TV so you could connect to your own device..

Its convenient location next to both a metro and bus station makes it incredibly accessible, particularly for those needing to catch transportation to the airport, even at night. Additionally, being situated between the city center and Schönbrunn Palace offers the best of both worlds for visitors. It allows easy access to Vienna's main attractions while providing a slightly quieter atmosphere away from the hustle and bustle of the city center. The cleanliness of the rooms, comfortable beds, and friendly staff are all crucial aspects for us and we get it 100%. I definitely recommend staying at this hotel for anyone visiting Vienna.

This modern hotel is situated in a convenient area of Vienna. There are no staff except remotely , but if there are any problems emails or Whatsapps are answered straightaway. Check in and check out are very efficient. The room is comfortable and practical with a small kitchenette. The hotel is right next to Westbahnhof so public transport is easily available to all of the attractions. Plenty of shops and restaurants in the area. Very quiet despite being next to a busy road.

All good.

Excellent location, 2minute walk from Westbahnhof station. The price was very good compared to other properties. For a solo traveller the room was a good size, clean, it had a safe and fridge, bathroom was nice with a hairdryer. Also this is the first place I’ve stayed where you didn’t have a room key but a PIN code to access the room/lift (sent to you in the morning)…I actually preferred this to having a key as you never had to worry about remembering your key when you left the room. Check in/out was simple. I would stay here again.

I’ve see some reviews saying the area the hotel is located is dodgy and not nice….my experience is that, yes the area isn’t he prettiest and there are a few undesirables hanging around the station drinking beer pretty much all day, however I never saw any trouble and I never saw them bothering anyway, even coming out the station late at night I never felt unsafe and also you’re so close to your hotel from the station…don’t let this put you off. Personally I didn’t like the pillows…bit too soft for my liking but that’s me personally. Overall I’d stay here again!

Pros: Kitchen amenities that allows us to cook Modern facility I can do my laundry and on the laundry/storage area. The iron is also found there

Not really the property but the area around the property. It’s near Westbahn station and the people around the area are a bit sketchy. I think it’s pretty safe as long as you don’t walk around the area late at night. I dont think the hotel has a housekeeper that cleans the room but we discovered that if you need fresh towels and other supplies like tissue paper, coffee, dishwashing soaps etc,you can find them in the storage/laundry room.

Excellent choices for breakfast, the attached Thai-Restaurant was beyond expectation, even offers a kid's corner. All over its clearly Japanese desgn, especially the separate toilet reminds mw strongly of Japanese hotels, but.....

....... there was only a usual Western-style toilet (dry-cleaning with toiletpaper!), not a Japanese one which offers water-cleaning and therefore a really enhanced hygienic standard! (actually, this is the case in most Western countries......)