First of all, this hotel is very basic, more so than other Ibis hotels I stayed in - this one is more like a basic student hall of residence than a hotel. However, staff members I interacted with were exceptional, very friendly and professional, especially the young lady with long dark blond hair that checked me in. They made me feel welcome and made my stay comfortable. Overall I was happy with everything and felt I got good value for money.

On one side of the property, you hear the street noise and on the other side, you hear the tram. Personally, I have found the tram noise a lot easier to tolerate than the traffic noise. Either way, do not expect complete silence.

Overall a good accommodation option for a few nights in Vienna. Special thanks for the early check-in option, and generally good breakfast food options! Stable wifi for calls.

It should be noted that the room was not in the best condition: stains on the walls and carpet, blinking light bulbs in the bathroom, and signs of wear and tear, although it is generally tried to be kept clean.

Very comfortable bed, cleaning service's every day,big Room,and bathroom. Near supermarket bus station and laundry.

Transport to city center was not convenient. The nearest metro station was 600 metres and could you go there only walking. Also,we asked from the receptionist to wake up as at 4:00 in the morning and she called us at 5:00 dont trust her. 24 hours ticket for transport in the city cost 8 euro and it is the cheapest solution.

Ibis Wien City offers a pleasant and comfortable stay. The room was exactly as shown in the pictures, modern and well-maintained. The bed and pillow were exceptionally comfortable, ensuring a good night’s sleep. Both the room and the bathroom were spotlessly clean and felt brand new. The location was convenient, and the staff were friendly and professional. Overall, it is a great value for the price, with just a few small improvements needed to make it even better.

However, the addition of a kettle for convenience and a smart TV with YouTube would enhance the overall experience, especially for longer stays.

Very clean, comfortable and all of the furniture and facillities are new. The bed was very good, we slept like lambs and the shower was amazing with unlimited hot water. Amazing for this price and location (about a 10min walk from the subway). There is also a DM and the chocolate factory in the same street and 2 parks within 10min.

We didn't get the breakfast because it was 15€ per person. But that's about it. It's optional so it's not really a negative experience just a reminder for the people booking.

I liked the view from the room, the bathroom and the bed, it was so comfy! Like a cloud! The hotel location is amazing. There is a clean drying across the street, hairdresser, pharmacy, and amazing bakery just 2 minutes walk from the hotel named Ströck. There is also one Spar supermarket and Billa on the opposite side. The Museum of chocolate is just across the street.

I didn't like that the room doesn't have the fridge, it's unacceptable for the hotel chain such as Ibis.

We absolutely loved our stay at this hotel! The cleanliness was exceptional, which was our favourite part. Despite being a small room, the layout was practical and cozy, offering enough space to feel comfortable. Though the hotel is older, they made the rooms so cute with modern touches like red chairs. It was super calm and the neighbourhood was nice. Within walking distance, there were plenty of cute bars, second-hand shops, and other gems to explore. The location was also very convenient, with the city center easily accessible on foot and a great connection to public transportation. The staff stood out for their politeness and kindness—they really made us feel welcome. We went with the big car and parked and entered the garage with no problem. We initially chose this hotel because of the reasonable pricing compared to other options in Vienna, and we were thrilled with our decision. We would absolutely stay here again without hesitation!

One small suggestion would be to include a kettle in the room, along with a few tea and coffee options. This would add a nice touch for guests.

The room was spacious, comfortable and very clean. Location was also ok - 5 min walk to Margaretengurtel U-bahn station.

The staff at the reception (three people I met during my stay) was very unpleasant and unhelpful. On two occasions, the man acted annoyed with any of the questions related to my stay (like can I get the bill printed out, or is it possible to prolong my stay for one more day, or what is the actual room price), the other lady was completely disinterested to engage in conversation with the guest and provide help (actually was talking to me with her head supported on hands as in deep slumber) , and the third person was obviously new to the job and looked completely lost behind the desk (that is the least problem as long as she improves with time). Had I come to this hotel without previous reservation, judging the reaction of the staff at reception desk, I would not stay there.

The Breakfast was excellent and on the early morning on day of departure the lady made up a superb bag of goodies for us to take away as it was too early for the normal breakfast - thank you so much. The very helpful staff were friendly and full of information - pointed us in the direction of great restuarants with fantastic Austrian Cuisine and explained how we could get around the city and sited with ease!

a little disappointed that there was no mini bar/fridge in the room ,neither was there a telephone to communicate inhouse. the alarm cord that was supposed to be in the bathrom, was non existent - might need attention for a single traveller

This property was a classic Ibis quality hotel, meeting our expectations and more. The reception staff was exceptionally attentive and allowed us to check in early. They quickly accommodated our requests for extra ice and printouts. For three days, we kept the "Do Not Disturb" sign on our door, and the housekeeping staff respected this, ensuring our privacy by not attempting to clean the room while we were out. Therefore, I highly recommend this hotel for those valuing their privacy.

The hotel is equally distanced (about a ten-minute walk) from a bus stop and two train stations, providing options for getting to the city center. While the location is not perfect as it's not right next to the stops, the pricing reflects this. So it is still a good option for those willing to walk a bit more to enjoy Ibis quality at a lower cost.