The room and the attached bathroom/toilet was very clean. The reception staff were nice and available

There was no AC in the room, but there was a stand fan, so manageable. There was a common room that I only discovered during my check-out. Not that the introverted boy in me would go there anyway but nobody gave an introduction to the facilities in case someone would wanna go in. There is no power plug next to the bed. There is only an extension cable near the door step so you can't use the device while charging.

Very convenient location, generally quiet. Clean and tidy with lots of space in the room.

Very clean and very close to main attractions, markets and squares. Easy to get to the metro or bus station. The staff was very helpful and answered all of my questions. The rooms were clean, nice and warm, the bed was also comfortable. Good usage of space in the room.

No plugs next to the beds made it difficult to leave my phones overnight to charge, to have battery for taking photos during visiting various places. Even the plugs next to the door and the extensions were limited. No lift/elevator usage between 22:00 and 06:00 policy. Found it very weird and it particularly bothered me: coming back to the hostel after one full day and night of visiting and walking, I needed to go up the stairs until the 3rd floor and during my checkout, in the middle of the night, go down the staris with luggage.

The location of this hostel is perfect! It’s literally walking distance to the Westbahnhof station, which is one of the most well connected and important stations for inter-city travel in Vienna. The staff was extremely lovely. Our friends got stranded by some other hostel of their own hostel so the guy at our hostel’s reception tried his utter best to contact other hostels to find something for them, and he literally helped them check-in the next day when nothing was available and beds opened up in our hostel the next day. Also, the reception was 24X7 which is extremely helpful for late night check-ins. And the staff was very responsive to all our queries and concerns. The location & highly helpful staff were the loveliest features of this hostel.

The wifi was slow on the upper floors so I had to rely on my data pack for internet the whole time :(

The staff were quite supportive and good. They guided me through the city for both sightseeing as well as gave good suggestions for restaurants to try out.

There were no towels to start with and had to pay to get one. There were no locks for the lockers, it would have been good if they provided it with the room instead they were selling them separately,

I was only there for 1 night, but it was enough for what I needed. The location is a bit far from the main attractions, but there is good transport near by.

The room was extremely hot (stayed in August) and the power plugs were located in one area of the room, so you had to leave it on the opposite side of the room.

Its proximity to the nearby Indian restaurant (just 400m)-Rani which serves delicious Indian cuisines, As an Indian who prefers to try Indian food ,This was so amazing to stay in westend and eat from Rani. Towel will be charged a specific amount (06 EUR,if i remember correctly)and half of the amount will be paid back to you once you return them. Receptionist was super friendly. Walkable distance to the nearest metro station.

Friendly staff and people, very helpful all around to make your trip as comfortable as possible. Has everything you could need for travelling. Good comfort, but not unusually oustanding.

The 40 min walk from the train station late at night :(. Ofcourse not to take anything away from the hostel itself

Great location, fast to get from the airport as there is direct bus VIE1 to Westbahnhof. I liked the breakfast. The stuff is friendly and always there for you. Regarding the cleanness, I guess it's clean but the girls in the shared room have made a mess in the bathroom. The beds are comfortable.

Great location and really lovely staff. For the price you pay it’s amazing. Decent beds and seemed clean!

The only thing I wasn’t fond of was the fact the bathrooms and toilet was inside the room, whereas in different hostels I’ve been it’s outside the room separately.