Absolutely loved this hotel. The decor or the bar area modern and high end but unpretentious and fun, the rooms were spacious spotless and beds very comfortable. They even decorated the room for my partners birthday we were so happy. Breakfast good too. Even small touches like the free sweets in reception were fun and thoughtful. Handy location right next to back of train station.

Air con didn't work in our room , we were lucky it was cold weather while we were there or we would have reported it. Had we reported I'm sure it would have been rectified but we didn't feel it necessary for our stay.

The loveliest experience from start to finish. The most spacious room and the hotel goes above and beyond to ensure you enjoy your stay. Reception has constant free refreshments, fizzy sweets, an ice cold ice creams on request for guests in the summer months and an ice machine to help yourself. Such a thoughtful but lovely gesture included in your price. Breakfast buffet includes cava/ mimosa options (included already in the breakfast buffet price if that’s your vibe!) and on Friday nights they do a DJ and free snack/ nibbles in the front lounge! What a delight and such lovely staff! Made two Irish girls feel very welcome and safe to the city of Antwerp! Would recommend to all such wonderful stay!

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Our room was very spacious and clean. We took one night diner in the hotel room service that was very nice and tasty food. However, they charge around 12-13 euro for room service which was little uncommon for me as internation traveler. This was the first hotel where room service just to deliver the food to room I paid however, the way he bring in the table was indeed NICE! Hotel room is just behind the beautiful Antwerp train central station highly recommend for people coming for tomorrowland or travel. Reception staff was friendly. Breakfast is ok.

well, what i did not like was to save water n energy we decided to not get our room cleaned by the staff for 2 days..however, when i asked for refilling the earl grey tea bag in the evening they mentioned to me it will be charged seperately. However, generally in hotels refilling stuff can be asked anytime of the day this was unusal for me.

The staff was very friendly upon our arrival. The room is extremely spacious and the bed was very comfortable. Overall is was a great experience though. Great breakfast though with gluten free options upon request.

Unfortunately we found several hairs in the bed which weren't ours. The shower could have been cleaner as well. Lots of brown/orange spots in the corners and water marks on the appliances. It made us doubt whether the room had been cleaned or not, but we were absolutely exhausted from our journey, so we didn't reach out to the front desk to give them a chance to fix it.

Breakfast was very nice and complete. Decoration was beautiful and bar was also nice. The guy in the reception was very helpful. Well connected with the metro and trains and close to the city center in transportation.

Bed was not as comfortable as expected and there was some stains in the wall of the room that were not very pleasent to see since it was a matter of cleaning. Also the fact that there is no discount or something for the parking its something that can be improved. However, overall everything fine and definetly I recommend the hotel and I will go back!

The rooms were spacious, clean and comfortable. Breakfast was varied, tasty and very good. Bar food was very tasty as well and the cocktails well prepared. Gym had all the necessary equipment. The staffs at the reception and bar were welcoming. Big shout out to the guy at the reception (sorry didn't ask his name) who was very helpful since Day 1 in regards to parking, transport mode and gave ideas of some hidden gems to visit. The hotel was very dog friendly and my dog even received a small welcoming gift.

None.

Great location, beautiful bar area. Friendly and welcoming staff!! Breakfast buffet was yummy.

Rooms needed to be updated especially for paying over $300 a night. Used Coffee pods from the previous guests were still in the coffee machine when we arrived. Identified our son with us upon booking reservation and they didn’t provide sheets or have his separate bed ready and never brought up sheets even though we called housekeeping twice. For paying this much money for a stay, all this should have been prepared or corrected.

Very clean, stylish lobby, but most of all: THE BREAKFAST. It was the best hotel breakfast I ever had! I wish I could eat more, so that I could have tried everything. Very vegetarian / vegan friendly, they even had several plant-based milks, but also a chickpea salad, guacamole, delicious hash browns, sweet options... the chocolate bun was so fresh. There was even champagne (!) I need to go back! The room was perfect, pretty spacious and very clean.

The bed was good, but not the best bed ever.

Most comfortable hotel bed ever. Very quiet room. Good location

Arrived at 6pm and my room was not ready Should have been able to check in from 3pm. Was offered a room without balcony but I paid for a balcony. A lower price was not mentioned for a different room. Said I would wait and go to eat while room was being cleaned. While person at reception was very apologetic I wasn't offered a drink or anything while waiting. Also, safe in room was very high up, had to climb on chair to use it.

We booked this hotel because we had concert tickets at the Elisabeth Concert Hall. The Hotel is within easy walking distance to the Concert Hall. The check-in was easy, the room was quiet, although you could see the train tracks to the neighbouring Central Station. The best surprise was the breakfast - never seen so many choices of plant based products - well done. We will definitely book this hotel again. To park the car, we used the Interparking Central - pre-booked parking guarantees a spot - and sooooo many spots to charge an electric car - pleasant surprise.

Nothing to report.