We stayed for 3 nights with breakfast included and had a delightful visit. The room was spacious and clean with a beautiful bathroom and plenty of wardrobe space. The breakfast was delicious, with loads of choice from continental to full hot cooked breakfasts, pastries and waffles. The scrambled eggs were the best I've had from this sort of buffet and the hot beverage machine made divine deluxe hot chocolate and lattes. Staff were really friendly and helpful, including at the bar and parking was secure and convenient. Watch out if you have a longer or larger vehicle, though, as the underground car park is quite tight! If we revisit Bruges, we'd definitely stay there again.

The whole hotel felt very modern, the staff were excellent, and the bar was really nice too. Our room was a great size, the bed was super comfortable too. The staff made a really lovely towel swan on our bed as it was our anniversary. We also got lots of treats (brownies, nibbles) at check in and when buying drinks which was a nice touch. The breakfast was generous with options and very tasty too.

The WiFi was a bit patchy, and there was an odd drainage smell in the main hotel sometimes.

Location was perfect close to the town centre but far enough out. Plenty of restaurants close by and the breakfast was wonderful

We booked the Dukes for a number of reasons. One of the reasons was that they had a EV car charging station in the car park which was underneath the hotel. So we booked the car park and booked the ability to charge. Unfortunately on arrival we learned that the charger wasnt working, if we had been informed before, we would have made different arrangements about parking at the hotel which at 25 Euro/night wasnt cheap.

The hotel was in a fantastic location. The staff were amazing. Breakfast had such a variety of choice, and everything was so fresh The bar was well stocked, and there are places you could sit and relax during the evening Bedroom and bathroom, very spacious and well thought out If we ever return to the area, we would definitely stay here again

Nothing

Location. Near Lake of love and only 10 minutes pleasant walk to Market Square, past shops and bars. Hotel and rooms were spotless. Breakfast was great, lots of choice and always refreshed, Reception and breakfast staff were helpful and pleasant. We even had towels in the shape of swans on our bed as it was our anniversary. Lovely extra touch. Yes...a door on the bathroom! .. .I am surprised how many hotels don't have them! Privacy hygiene and smells issue...thank goodness Dukes Academie has private bathrooms and with doors which are not glass!! The locks did not work but was happy there was a door. Hurrah. Loved our stay here.

No refrigerator in room, as stated by booking.com Not enough hangers in wardrobe. There was a slight odour in the bedroom and bathroom, like drains but not bad enough to stop us staying again.

Fabulous location, right in the centre of Bruges. Very clean, modern accommodation. Beautiful decorations for Christmas time. Excellent food choices for breakfast. We will 100% return to stay in the future.

Nothing to dislike, we loved everything about this hotel.

The location of the hotel was perfect for exploring Bruges old Town, near enough to walk but just away from the crowds. The staff were very welcoming including the tasty Belgium Chocolate, and the Christmas decorations were classy. The hotel was really cosy and the bar well used which gave a nice atmosphere when returning after an evening out in the town. Plenty of places to eat and drink on the doorstep plus many more only 10 mins away in the main square and side streets. Lastly the breakfast was exceptional with a wide choice of high quality food and drink, and the staff were welcoming and helpful. Definitely would stay again and recommend

Great location! Near enough to the station to make it walkable, but of course nestled within the beautiful centre. I had planned a proposal to my (then) girlfriend on this trip, and the staff were all incredibly accommodating to my (probably irritating) plans. The room was great, the shower was great, the breakfast was great, the amenities were great, the cleanliness was top notch. The stars, however, were every member of staff we met, who helped in some of the organisation of the proposal, and who made my fiancée feel very special! Loved our stay - we almost wish we hadn't been out and about every day and had some time to truly enjoy the hotel. Maybe we'll come back one day. I hope we do!

The property was clean, modern and tastefullly decorated.

I couldn't fault anything

The location of the hotel was fantastic. Everything we wanted to see was within close walking distance. The hotel was very stylish and the room well appointed and luxurious. We were very pleased with it. Breakfast was a little busy but the choice was excellent and tasty. Despite being in the centre the room was nice and quiet and we had no issues

We'd booked a space on their private car park as there is nowhere easy to park in the city. If we'd had a big car, the underground car park would have been a challenge to manoeuvre. What was good though is that there was easy access to the hotel directly from it. The price was very high though - at 25 euros per day. Although staying for 3 nights, the way its organised meant having to pay for 4 days so not happy about that