I stayed here for the first time, hotel was easy to reach as it is on a main road and the check-in process was very quick and easy too, staff member Najwa was very polite. Rooms were clean, toilets clean and tidy, well stocked and despite being on a main road there wasn’t any noise in the room. Staff were happy to provide extra pillows upon request. Breakfast buffet was also very well stocked. My partner is a Muslim and it was pleasant to see that both restaurants in the hotel are Halal so our food options weren’t limited. Overall a very pleasant experience, would definitely stay here on my next visit to Brussels.

Nice large family room with a bath and shower. Located right in the centre of Brussels (though beware that the area is fully pedestrianised, so you may need to walk with your suitcase etc.), perfect for museums and shopping. Effective, and very quiet aircon.

Emergency exit staircase blocked with rubbish. Only one small lift can lead to long waits.

What a cute little hotel! I needed a last-minute place to stay and found this hotel. The man at the reception was very friendly, as was the staff that worked at the breakfast. The room was cosy and had all amenities one could want (nice bathroom, but also a coffee machine and kettle). WIFI worked without problems. The breakfast was in the attached restaurant with massive chairs and crystal chandeliers. A bit over the top, but a nice experience. Overall, if I need to stay in Brussels again, I probably will go here. Location-wise it is excellent: next to the stock exchange so you are right in the city centre.

Because I have to fill in this field, even without having experienced anything negative, the only thing that I would like more is that the bathroom could be a bit bigger. But the bathroom was perfectly fine for me.

Ideally located in the centre of Brussels, the entrance to the hotel is between two restaurants opposite Belgium beer world. The hotel has the feel of the old and has not been modernised extensively. The room itself was clean with a toilet and shower. A lot of the attractions, culture, shopping and restaurants are all within walking distance along with the metro for travelling to other parts of Brussels. I did not take breakfast because there is that many cafes/restaurants close by, I wanted to sample something different every day.

Only small gripes. The coffee machine in the room wouldn't take in the water (as I was breakfasting away from the hotel it did not bother me). Although most of the staff are multi-lingual, communication with one or two staff can be difficult if you do not speak one of the native languages. Just remember, English is not a native language in Belgium so do not go there expecting everyone to speak it.

We loved the location, minutes from Grand Place & not too far from main stations. The staff were friendly & many spoke good English. The room had a genuine 3 beds, what we needed. So often the third bed is a temporary addition, not comfortable. Breakfast was available in the connected Indian restaurant. It was Asian influenced but we loved it.

There was no air conditioning & there were a few flaws in the decor (nothing important, just visual). Room lighting could have been brighter. Breakfast cost €18, but bear in mind the location.

Check-in was fast. The room was clean, it was warm, the mattress was comfortable, but the pillows were too hard for my family's taste. The walls need a bit of renovation and the towels need to be changed as they were quite worn. The breakfast was ok, you could choose something (sausages, cheese, fresh fruit, yogurt, cereals, sandwiches, cakes, croissants, some very spicy dishes (eggs, potatoes)). You could only order one coffee per person, for another you had to pay extra.

The view from the room was over a roof and towards a wall.

The hotel is at the best location at Brussels historic city centre. Our family room was impolute, beds were really comfortable, and had a coffee machine, some water bottles and sleepers as courtesy. The toilet was standard size and enough for four people and had all toiletries needed and fresh towels every day. Staff was very nice and helpful. I strongly recommend the hotel and if returning to Brussels I won't hesitate to choose it again.

The location right next to the stock market building right in the center of Brussels. The hotel itself is not too big but the staff was friendly and the rooms relatively clean. The breakfast room is rather spectacular and while the selection was not huge, it was decent and you could order freshly made scrambled eggs.

Unfortunately, there is a construction site at the stock market building which caused quite a bit of construction noise early in the morning and due to the central location and the summertime you hear people in the streets late at night. They only have queen-sized beds which were super small for two people. Additionally, the staff was very friendly but the rooms were cleaned super late in the day (mostly like between 3 and 5 in the afternoon) and on one day not at all.

Good breakfast, great location, very nice staff, spacious room, beautiful restaurant.

Guests from the room next door had a very loud argue just outside our door at 2am. It took quite some time, but apparently no one from reception reacted. Our room didn't have accessible windows, two windows very high which couldn't be opened/closed by us. The guy at the reception kindly closed one of them when we complained about the cold. Our double bed was accessible with some relatively difficult stairs and railing upstairs was too wide and a kid could easily fall. This could be a serious safety issue.

center of the city. you can go everywhere by fot in Brussel

shower room needs improvement