contactless check-in and check-out, clean room. good value for money, you could hardly get anything better for the price we paid. There was an elevator in the building so it wasn't a problem that our room was on the third floor.

When I accidentally locked my key card inside the room it was a bit difficult to get it back as they didn't have any staff on site and the replacement keys they gave me didn't work at first. But they did solve the issue so it was all okay in the end. There was no shower gel or shampoo in the shower, but we didn't complain about it to them so they couldn't have known, unless they had checked when cleaning...

The apartment was clean, spacious and the location is just perfect too close to the metro station and city center. All the required facilities are available. It will be great if think about having a boiler inn the apartment particularly for coffee lovers

The Ac was not working, so i had to open the window to have some fresh air, however the maintenance came to check the AC but nothing has been fixed during my stay. I can't say this will take any credit from the apartment. However the AC and other facilities should be checked before guest arrival.

We visited Brüssel for the first time as a couple this june/july and are super happy and pleased with our stay at Pacific Hotel. The room was exacly as the pictures online and really nice and clean. We also love the design and colors! We slept extremely well and the bed was amazing and we loved the balcony with the street view. The check-in was also nice and easy and the staff was very helpful, polite and really quick to answer on email and phone. They also have a place not far from the hotel to either leave the luggage and/or hang out in a chill-area while you’re waiting for check in or wait for your flight. We are very happy and pleased with our stay and will definitely recomend it! And if we go back to Brüssel we would stay here again! Thank you so much! 10/10 from us! :-)

Location: the hotel was very close to the center of the city, which made it very easy for us to walk around the main tourist attractions. Easy access: the hotel doesn't have a receptionist, it's all digital, very easy to understand, they send you a access code and a code to retrieve the key to your room.

Everything was fine, according to the expected

close proximity to public transport, shops, bars and restaurants. comfortable bed. clean bathroom good value for money

no kettle or fridge in the room

Exept lack of wifi password everything was great!

We didn't have wifi. When I asked about it via WhatsApp I got the information to check password in the common space on router but I didn't find it. Wifi name and password should we placed in the visible place or in confirmation message.

All info provided received before the trip, simple system, easy to use. configuration of room and cleanliness

The table/desk could be better (slightly larger and stable) especially as I needed to work

Very Comfortable beds Good supply of toilet tissue and towels

No hand soap. No heaters or something to make the room warm. The bed side lamps did not work

Great location, few minutes walk to Grand Place and metro station

Just a bit of tlc needed, things like all of the light bulbs working and glasses in the bathroom etc.

great location, room is a good size, nice view on the church

the shower is in plain sight of the bedroom so there is a lack of privacy