The hotel offers good service value, is clean and has all the main facilities you would expect. Breakfast is decent and the breakfast room offers a view to what I will describe next ...

The hotel is located in a very dodgy and dangerous place. While I was there, I saw a brawl between maybe 10 ppl, and I walked past someone bleeding heavily while on my way to the hotel in the evening. 20 policemen arrived minutes after. The square in front of the hotel is EXTREMELY UNSAFE, and there's always gangs around. I never felt so unsafe in my whole life. Going to the hotel at night was like fighting for survival. The streets around the hotel are all littered also. Avoid that hotel if you value your safety. I won't go back and don't recommend it to anyone until the safety improves. It's a shame as the hotel is really nice.

The staff was very helpful and very polite, every small interaction put a smile on my face (and it's not a joke, I felt the need to smile every time I went to the reception or bumped into the cleaning crew down the hall). Btw, the room was impeccably clean and smelled wonderful evey night coming back to the hotel. If the managers are reading this, know that they deserve a raise :)

I didn't quite enjoy the area, there is trash everywhere on the streets (not hotel's fault but...). On the plus side, it's close to Gare du Midi. I guess it's the same story in every city - the closer to the train station, the dirtier the streets.

The whole hotel in general and the rooms in particular are made with high quality and design. Patio with pond, lobby, restaurant, fusion style looks very good. Designers also worked in the rooms, although there are no extraordinary solutions, everything is done wisely and at a high aesthetic level. The breakfast is modest but nutritious enough.

The location itself is convenient on the one hand (next to the station), but at the same time it doesn’t look very good (dirty streets, many homeless people and refugees in the area), but they didn’t bother us

The hotel offers a charming blend of modern and rustic design, creating a warm and cozy atmosphere. The cleanliness was impeccable, and the staff were friendly and attentive throughout my stay. Conveniently located, the hotel is within walking distance to both the Eurostar terminal and the city center, approximately 10-15 minutes on foot, making it an ideal base for exploring the area.

The hotel's immediate surroundings are currently under construction, which results in noticeable noise throughout the day. Additionally, the area lacks local amenities such as restaurants and bars, so guests will need to walk into the town center to access these. It's advisable to do a bit of research beforehand, as dining and entertainment options are scattered throughout the town and may require some planning. Overall, the location feels more industrial than vibrant.

Hotel is lovely, staff are very welcoming and really helpful . The hotel is really clean and decorated beautifully , rooms a little on the warm side at times as we couldn’t seem to adjust the air com but didn’t make the stay any less pleasant . The only downside , and out of the hotels control in the local area , it’s not pleasant and quite off putting , I travelled alone with 2 children , we stayed 3 nights and it wasn’t a place I wanted to come back to when dark so we were home reasonably early most nights , but after walking out legs off during the day the day it didn’t spoil the stay but I’d be more choosey in future as it might of been nice to go back out for dinner or stay out later and have a drink in one of the local bars / cafes.

The hotel is well designed, with a spacious room and nice quality products like shampoo, cream, and conditioner – it made the stay perfect. It’s located near Gare du Midi, which isn’t the nicest neighborhood, but it was okay since we were close to the city center thanks to tram 4. The breakfast was good and tasty. As for the staff, some were friendly and some less so, but overall the experience was positive – they even extended our stay by a day, which made us super happy!

We stayed from Thursday until Sunday. No deep cleaning was done during our stay. Even on Saturday, the sheets weren’t changed and the bed was barely made. We had almost no conditioner left and didn’t receive any new toiletries. The hotel mentions that after three days, cleaning or a change of sheets should be done, but that didn’t happen. Still, it’s okay…

The aesthetics, comfort, access and furnishings of the hotel were absolutely wonderful. The staff was caring and exceptionally nice and provided assistance whenever they could. I liked the hotel very much

The location of the hotel meant that I had to cross a dangerous area in the evening and was promptly accosted and nearly mugged. However, once safely ensconced in the hotel, I was given a lot of support and went only next door for an evening meal not wishing to tempt fate again. I would have preferred to arrive by taxi, but the hotel's proximity to the Eurostar terminal (in itself a bonus) means that taxi drivers advise you to walk as it is too short a journey for them to be profitable.

The breakfast was very good. The communal areas were very pleasant. Both bedroom and bathroom worked well. The location was close to Midi train station and not far from the old city centre. Places to eat nearby.

The administration with booking and payment was absolutely awful! We entered several valid cards (used successfully to book other aspects of holiday successfully) but Urban Yard couldn't process them. We then paid through bank transfer. On our journey to Brussels, we had a message that we hadn't paid. When we arrived, it was agreed that we had paid, including breakfast. But we were not on the breakfast list the next morning, so had to go reception to sort it out (again)! Really annoying and really poor service

Very nice and clean hotel. Rooms are comfortable and stylish. Solution with the bathroom on the lower level makes the room even more interesting. Breakfast is good, not too big choice but all what is on the table is delicious. Staff is polite and helpful. Bed is comfortable. The area is not the safest one but the centre of the city (town hall square) is quite close, maybe 15-20 minutes walking.

This area is quite noisy, even during the nighttime. This is something, what must be taken into account when booking the hotel. Area might be a bit dangerous, especially in the night. Although it is seen that the hotel does its best to make accommodation as safe as possible, there must be cautious. Safest is to prefer taxi for moving.

Great hotel, about 20 min walk to the city centre (Grand Place etc) but the métro is only 1 min walk away! I loved the décor of the reception with comfortable lounge areas and nice garden. Just like in the photos. Thank you to Charline, Hamza and Lola - welcoming and kind staff at reception. The room was so cosy, a bit smaller than I expected, but comfy large bed and bathroom. I liked the wallpaper. Clean room too.

This is mentioned in other views, but at night the area (just outside the hotel and walk to the metro/gare du midi) gets a bit rough and feels less safe if you’re walking. However, I’ve noticed a security guy a couple of times!