The staff was very friendly and we really did feel welcome! The room was clean with a comfortable bed. Whenever we needed anything like hairdryer or cutlery all our needs were quickly met! The breakfast was local style which we enjoyed a lot ;) It is situated just 3 minutes walk from the center in a quiet street (love it). The mountains are awesome with plenty of options for sports and outdoor activities like hiking, trail-running, mountain biking. Will definitely go back when we visit Bansko again.

Not a huge problem but the shower in the bathroom is not separated from the rest of the bathroom so everything is wet after we take a shower.

Its a cozy hotel with a nice interior, located in the old town in Bansko. Pluses: Breakfast was really excellent. Diverse. Eggs, vegetables, fruits, coffee, tea, cheese, sausages, pastries... Like in good old times in Turkey, or even better. The hotel has a nice interior and design inside. Lamps, lighting, chairs, paintings on the walls etc etc Wi Fi works well. Nice patios on two floors, common spaces. Easy parking Friendly staff Overall good deal for 15-20 euro/ day...

* Room is small * Double bed in room number 16 was not that much comfortable for a person that weighs over 80-85 kg.I would rate it, 6-7/10. Nothing tragic, but the mattress does not give proper support for back during sleep. This mattress was good 1-2 years ago, but not anymore, that much. * In the summer, rooms definitely require AC or Fans

An exceptional place worth to visit regularily. The location of the hotel is in a quiet corner of downtown centre fitting smooth distances by foot and by car. The staff were friendly, nice, kind, postive, smiling, servile and helpful and provided conditions for a perfect BB stay. The Hotel and the Room were crystal clean, cosy and comfort enough to rest and relax at each corner, as well equiped with all nesserarily facilities. The food and drinks served in the resturant were of domestic and international cousine with delicious and tasty meals switched randomly on a daily basis. The stay was extraordinary occasion to change climate & enjoy fascinating preserved indoor and outdoor ambients in place as well as surrounding places of the town of Bansko. We Thank you so much.

None negative remarks, everthing was fascinating.

- Everything was immaculately clean including the bedding (all white), room itself, bathroom, and common spaces. - The room and bathroom both had warm, radiant heating which was pleasant most of the time - Good wifi connection - Some reviews complain about the old TVs (which I don't care about), but large flatscreens were delivered during my stay for all you who care - The breakfast from 8-10a was very good in the form of a buffet during the days when there were more people, or made-to-order during the times when it was just me. Available were omelettes, french toast, breakfast sandwiches, eggs, fresh fruit and veggies, yogurt and toppings, traditional Bulgarian sweets, coffee, tea, milk, juices, etc. - At least while I was there which was before peak-season, I was allowed to use the lounge/dining area after breakfast to work on my computer. There's also a fireplace which makes it a cozy environment. - Plenty of restaurants and food options within 10 minutes walk. Highly recommend Le Petit Nicolas (3 minutes walk)! - All the ladies who work here are really nice and helpful :)

- Walls are a bit thin, so you can hear others easily. I stayed while it wasn't as busy, so it wasn't a problem for me though. - It can get cold in the room rom time-to-time. This is mostly during the day because the heat is timed on/off. It's not an issue at night.

We were made to feel very welcome on our arrival and during during our stay. The location is excellent for access to the Old Town and the road up to the mountains. The private parking facilities were perfect for our needs just 30 metre from the Hotel. The rooms were comfortable and more than adequate for our stay. The breakfast was excellent.

Nothing, everything was perfect

The location of the hotel is excellent, located in the center, they also have a parking which makes the hotel perfect. The rooms are so cozy and clean, the beds are really comfortable. Breakfast is delicious, including homemade products as cheese, fruits, vegetables and etc. Staff is really helpful and friendly.

Breakfast was wonderful! The location is central without being on the main road. The deluxe room was nice to sit in the evening. The rooms were clean.

The shower does not have a curtain so the whole bathroom gets wet when you shower, but this is typical for the area.

Very good location, close to shops and transport. The hotel is well maintained and when something gets damaged I saw it fixed quickly. Staff were very friendly. I had mountain view from my room, breakfast was included in the price which added extra value.

There was limited parking.

Staff were very welcoming on arrival and throughout our stay. Room was very comfortable and perfect for our needs. Excellent breakfast every morning and there were different offering every day. Good private parking facilities available 30mts from the Hotel.

Very rich and varied breakfast.

Refrigerator not working as expected and is almost unusable. Recommend to change towels and bed sheets at least every three days.