Family friendly host that looks after you in there great size brand new apartments, with everything that you need for your stay. Clear instructions from Nikolina to access the apartment, great security on front door, lift and apartment. Great suggestions for local activities and restaurants. Location is perfect for short walk into the local city sites. Apartment was very quiet area and easy access to grocery stores. This is a great safe place to stay.

Extraordinary hospitable hosts, service at the highest level, all clean and beautiful, owners took care of us and helped, we enjoyed so much staying there. Everything you see in the photo is the same in reality. This is a new modern apartment hotel with the best approach to business and great attitude to guests. A special thanks to Nikolina and Mira for assistance and great attitude!❤️🙏

Nothing

Very welcoming hostess. Very secure building. Only guests and staff can enter. Modern and minimalist room decor. Everything you need for a short city break or longer vacation. Many wardrobes and cupboards, so plenty of space unpack your things. Room cleaning service, towels only upon request. So no one enters the room during your stay. Hotel has laundry room with washing machine and iron with ironing board. Very good location, quiet area. Also close to main street and 25 min walk to Vitosha Boulevard. For a longer morning sleep have a sleeping mask to escape morning light :)

Location was nearby the center and easy to reach. It was incredibly easy to get into the apartment without a key as our flight arrived late in the evening. The staff was the most helpful and most friendly I have ever experienced. The apartment was incredibly clean and had everything we need. We also got a change of towels and linen for the week we were there. The building had an elevator. All in all, we had a great time exploring Sofia and the surrounding areas.

The only problems we experienced was that it was hard sleeping as there was construction early in the morning. That wouldn't have been a problem but there was an air conditioner only in the living room. Had to have windows open to avoid the heat. Last, the balcony was more of a balconette since there was only space to stand there alone.

Excellent communication, nice, modern appartment about 15 walks from the centre, easy access to public transportation. I will recommend this to anyone visiting Sofia. I'd stay here again if I come back to this beautiful city!

They provide one sachet of shampoo and shower gel per person, it will be better if they just provide it in a bottle attached to the bathroom (just like any major hotels nowadays). It's better for the environtment and more practical/less waste. The walls of the appartment is very thin, you can hear noises but luckily it's in a quiet neighborhood so it doesnt bother us so much.

I absolutely loved my stay at Apart-hotels in Sofia. It was a lovely new apartment, with great interior design and lots of storage. I had everything I needed for have a comfortable and quiet stay. I had breakfast and cooked a few meals for myself in the perfectly equiped kitchen, and was surprised at how luxurious the shower was. It was a very quiet location, only a short walk into the main town area and a nice way to get a feel for the non-touristy side of Sofia. There are eateries and supermarkets within a few minutes walk, and the lovely staff/owners are really helpful with information and advice if you need it. The QR code in the apartment supplied you will all you need to know.

Nothing! Everything was great!

Cute, clean and comfortable apartment in a great neighbourhood. Communication regarding late check in was thorough and checking in was super easy (I arrived really late at night when there’s no one at reception). They sent clear and detailed instructions to access the building and my apartment and a list of recommendations for things to do/ see/ eat in the area. The apartment itself is lovely - clean, spacious with a cute balcony! I had a washing machine in my apartment but there was also a communal washing machine on my floor (so maybe they don’t all have them). The apartment is in a great location - a quiet leafy street with a mini market across the road, and a huge Lidl 7 mins walk away. The city centre and main attractions are about 15-20 minute walk away and there’s a bunch of decent restaurants and cafes nearby. Very happy I stayed here and recommend you do the same!

Nothing

I liked the friendly and helpful staff. It was our first time in Sofia and we immediately received a warm welcome through text and in-person. The receptionist/owner gave us valuable tips and suggestions on places to see in Sofia. My partner and I stayed for 3 nights and returned again for one more night because we enjoyed our time there so much and felt a reciprocated respect and partnership with the staff there.

The quality of the kitchenware definitely. It was sometimes difficult to cook with the utensiles provided because some were made of plastic instead of wood or silicone. I'm being very nitpicky because otherwise the place was luxurious and extremely accomodating to many demographics. I could see the paartments working for couples, groups of friends and families.

Super hosting from the staff, spotlessly clean, modern furniture and decor, fabulous bathroom with ample-sized shower and heated towel rail, quiet location, short walk to the main centre (10mins), excellent value for money, small supermarket across the street and large supermarket 5 mins walk away, WiFi/TV worked without problems, easy drop-box system for entry and departure, very comfortable beds, central heating and aircon heating, great fridge and enough cooking facilities and utensils, coffee machine with some complimentary pods included, kettle with some complimentary teabags included, complimentary bottled water also.

N/A - honestly everything was fantastic!

The apartment was exactly as shown on the photos, the communication was great, the manager was extremely helpful and provided lots of good information about Sofia . The location is overall very good and easy to access with the well functioning public transport in Sofia

There was some noise issues, from the nearby building sites, however it didn’t matter to us as we were out most of the day. And for some planes it is the landing flight pass over the house. It wasn’t very often, so again it didn’t impact on us very much. Nothing the host could do about it . We would be happy to book it again .