Everything! Super quick service and excellent staff. Excellent location. Easy walk to everything.

The bathroom set up. They have glasses in the bathroom- which is fine. But there is a large gap between the vanity top and the back wall. They place the glass very close to the edge. Very easy for the glasses to get pushed, fall through the gap and shatter! That’s exactly what happened. Also, you will find yourself walking into the bathroom glass wall at least once!! Otherwise everything was great!

The location is good, the breakfast is great and the staff are excellent.

This was our second stay, after a splendid first time. We booked a superior room, like last time, but this time the room was significantly smaller than last time. The variance is just too big to justify taking the same price. Additionally, cleanliness was not without a fault this time around. A few stains on the towels (though they were clearly clean from the laundry) and some hairs in the room. Nothing serious, but this is an SLH hotel that we loved the first time around.

The staff were very friendly, in particular the bar staff and the staff serving breakfast. The room was very clean, modern, spacious and luxurious. The bathroom was huge, with a standalone bath, separate shower and separate toilet. The location of the hotel was perfect. Right in the centre of town, without the traffic noise but within walking distance to everything. Only 40 mins drive out to the airport. Breakfast was very good value to, at 22 euros, a full cold buffet with a choice of a hot dish from the menu, served to the table.

Its very difficult to pick a fault. The only thing I'd change is I'd make the glass doors on the toilet area fully non-see through. Its fine when the other person is in the bedroom but if they're also in the bathroom they can see the toilet.

Despite some small shortcomings (explained later), the stay was really outstanding and exceeded our expectations. The bed was very cosy, the room spacious and excellently furnished, the bathroom was absolutely superb. Guests also have free use of a library with a coffee machine.

The breakfast was perhaps the weakest part of our stay. The selection was limited and the individual options could only be combined to a limited extent. There was no English breakfast, for example. However, the quality was outstanding. Furthermore, the SPA was not accessible despite a prior advertising to the contrary.

Almost everything, from amazing location in the heart of ol Prague close to all major amenities of Old Town to friendly and professional staff who were very helpful and gave us a lot of useful information about places to visit and accommodated our every need (even upgraded us to a junior suite from a standard double). Special thanks to Victoria at the reception desk who was invaluable to us and gave us excellent recommendations for the sight seeing in Prague and made our stay most memorable and enjoyable! The bar was serving really delicious and exquisite cocktails and loved the general ambiance of a quiet luxury of this place. Looking forward to the next visit, I know where I will be staying for sure 😉

If I’m being very picky, I would say the restaurant menu was a bit below the very high standards of this hotel. I found the variety and the meals could have been a little more sophisticated for the place, but generally the food was good.

Ahoj! I really liked the staff, which was very nice and helpful, there were no problems with the reservation. The room was really comfortable and spacious (awesome high ceilings). Room was properly cleaned and restocked. There were enough sockets to plug chargers, etc, one socket had a USB-A female socket, so you can charge your devices even without charger at hand. We got a very nice deal on the room - we booked a room the same night we checked in, so given the quality, it was a real bang for buck. The location is perfect and very convenient if you want to visit all the landmarks of Prague, most of which is in the walking distance from the hotel. Even though it's located near popular visiting places and restaurants, it was very quiet, so we weren't disturbed at night. There are a load of good restaurants nearby if you want to taste the local cuisine. Overall we had awesome experience with the hotel and honestly can recommend it for a stay.

Hygiene Incredible staff Location Good food

Nothing

From the location to the ambience to the hospitality - everything was exceptional. We were booked for 3 nights but ended up extending our stay by another 3 nights because both the hotel and the City was charming and delightful. The staff at the hotel - whether the reception or F&B or housekeeping or the masseuse at the spa - were so warm, welcoming and lovely. We are grateful to them for taking such good care of us and answering our many questions :) Oh, and they have a lovely library that houses some sweet treats and coffee through the day (and night), apart from books!

We really enjoyed our stay and can’t really find fault. But a suggestion to maybe have more food items on the menu. After dining at the restaurant once or twice, one tends to run out of things to try.

location was amazing having our room ready early was a big bonus!

spouses allergies were an issue inside the room. draperies and area rugs may need cleaning some front desk staff were not as friendly or knowledgeable as others.

Spotless, staff were very professional, attentive and friendly. Very cool interior and location was very central and walking distance from main centre. Breakfast was fantastic, drinks were superb.

The main thing that was disappointing was the TV in the room! Poor selection of channels, nothing else other than various news channels in different languages. Other points were the see through bathrooms, where the door to the shower wasn’t transparent, but the door to the toilet was. A bit off putting!