Great location right next to Charles Bridge. Close to all major attractions. Very freandly and polite reception staff. Good price for such a location. Breakfast included. There is a minibar at reasonable prices.

There was a strange musty smell in the room, possibly due to old furniture or lack of ventilation. But the bathroom smelled normal .The overhead shower was covered in rust, but the hand shower was clean and new. It would be worth paying a little attention to cleaning(wipe sockets, hair dryer buttons-they were covered in dust ). The window only opens into the corridor, which makes it a little gloomy. The woman working at breakfast downstairs was very rude, she spoke something rudely, but we did not understand her.

The location of the hotel is excellent, just on the other side of Old Prague that can be accessed over the spectacular bridge less than 200 yards away. Being on this side not only enables you to explore other parts of Prague that are as equally interesting and historical (the church of St Nicholas and the bars/cafes surrounding the square are well worth a visit), you can also spend time away from the busier tourist parts. Highly recommend this hotel and the staff are all exceptional - especially the front of house staff😍.

Nothing really. Just a few minor tips - get an Uber from the airport and back they are cheaper than booking others via booking.com or other sites, be prepared to be well fed - the portions sizes are immense and take good walking shoes, whilst you can use local transport the best way to see Prague is on foot - lots of walking tours that are well worth the money and also good for your health (after all the eating the exercise is well worth it!!)

The perfect hotel for a long weekend in Prague, the most perfect location, right next to Charles bridge and surrounded by many restaurants. The hotel itself was beautiful, felt like a real traditional Czech atmosphere. The staff were super friendly and helpful. The room was really roomy, with a mini fridge full of goodies, fabulous AC, modern and clean bathroom. Just perfect!

The only slight downside was the lack of windows in the bedroom, we had a central room so it wasn't possible but I do like to look outside even to see what the weather is doing. Not a big deal at all but if you want a window check which room you're booking.

It was a real pleasure staying at U Černehó Orla residence during our visit to Czech Republic. It's located in the heart of Prague city center, a few steps away from Charles Bridge. We could go everywhere on foot. Our room, Royal double room on 3rd floor was exceptional!! The breakfast room was also interesting, as it's an old cellar renewed and beautifuly decorated. Breakfast was yummy, with lots of options everyday. 👌

There's no elevator in the residence. For us was fine, because we had no problem with the stairs. It ' ll be a problem though for sure, for people who can't make it with stairs .

The hotel is in an excellent location. Whilst it's an extremely busy street, you're right next to Charles Bridge and a plethora of great restaurants. Immediately opposite is a great craft beer bar and a fantastic restaurant called Porks. A short walk away is things like Kampa park, the lennon wall and the castle etc. It's great. We got supplied a cot which was waiting in our room. Staff were friendly, albeit not there after 4pm each day.

The room shown in the majority of photos wasn't the room I got. I'm guessing they have two rooms under the umbrella of "Royal Deluxe Double Room", which apart from the penthouse apparent is the top level room. The one in the photos (that I thought I was booking) looks massive... ours was much smaller. Whilst the room was nice, great view of the road etc, it wasn't the one I thought I was booking. A clearer understanding of the room would be better. Fine for me, but if you don't like stairs, don't book the more expensive rooms as it's a trek! :)

We liked the whole style of our room. Vintage furniture and cute little details like the phone or the kettle gave an aristocratic atmosphere. Location of the residence is great and the staff very helpful and polite.

The mattress of our bed wasn't really comfortable and we would like our bathroom to be cleaned more thoroughly. Breakfast was included but personally as a South European citizen, I wasn't really satisfied with the foods, not my style. My Polish boyfriend was very happy though, with what was offered. I think more fresh products, like fresh orange juice or some variety with the eggs would make an improvement.

This is a Hotel I would highly recommend if visiting Prague. The Hotel itself is elegant, very clean and above all very close to city centre. Absolute most helpful staff and very pleasant. I was stunned also by the size of the room,everything in the room you need such as Mini bar, tea and coffee making, wifi etc,etc and again room very clean and the bathroom is just as good with bath, shower and everything you need. Great location, 10 minutes walk to the main square.Staff were very friendly and helpful.Breakfast was great! Big selection and very tasty. Good coffee and again the staff were very friendly and helpful. Would definitely recommend and we would stay again if we return to Prague!

Perfect atmosphere harmonising with old Prague which we wanted to see. Rustic architecture and furnitures where amazing. The ceiling was just breathtaking. Tub in the bathroom had helped us to get warm after many hours spent in the city while it was frosty outside. Very good breakfast, specially eggs where prepared perfectly. Very friendly and helpful staff, we were allowed to leave our language for the last day. One minute distance to Karlův Most was a cherry on the cake.

Unfortunately, the price for watching the beautiful ceiling in the room was poor sound insulation. Beams were transferring sounds from our neighbours quite successfully. Wintertime it would be more convenient to have a doormat int the room to prevent snow melting directly onto beautiful wooden panels.

the location is amazing, at Malastrana few steps away from the bridge. the room was gorgeous and the breakfast simply delicious

nothing

The location was excellent, just at the end of Charles Bridge. The hotel was exceptionally clean and the staff were very welcoming and helpful. Our room was large, great bathroom/shower and bed was large and very comfy.

Breakfast was not the best but perfectly edible. If you're room is on the road side there is noise from late night revellers and early morning rubbish wagons/deliveries etc but didn't bother us .