The location is great. The view from the room was awesome. The beds were very comfortable. Friendly and helpful staff. Would definitely stay again.

There were "old" coffee sticks, and empty sachets, down the gap between the fridge and the luggage bench, which was a little disappointing to see. It was my second stay with M Social and my friends first. I had commented on the high standard of cleanliness to her, prior to our arrival, so I felt a little let down when we saw this.

M Social is a wonderful place to stay the staff are helpful and friendly the rooms are clean and comfortable the restaurant is very good we had some great food their breakfast lunch & dinner we also had some drinks at the bar with a cheese platter which was lovely highly recommend a stay at M Social.

The only thing that spoiled our trip was being ripped off by a taxi driver we went to watch the Warriors play Parramatta at Mt Smart on our return trip back to M Social it cost us $120 NZ we were told be careful in what taxis to use a taxi with a company logo on top this one just white sign saying taxi. The taxis were lined up the driver was waiting on the side of the road which we did not wake up to we are usually very careful. Fellow travelers be awake to these TAXIS. Auckland needs to address this problem.

Great location, right opposite the wharf. We had an awesome sea view and enjoyed watching the ferry’s come and go throughout the day. Easy walk to the shops, particularly with young children! The movenpick icecream shop is directly across the road, as well as a kiwi souvenir shop. It is surrounded by so many cafes and restaurants, all within a few minutes walk. The staff were really friendly and accommodating, we were able to have a late checkout so we didn’t have to wander around for hours with our luggage and young kids waiting to board our cruise mid afternoon. Really well priced for how central it is, would definitely recommend staying here.

I have nothing bad to say, it was a really enjoyable stay.

The view of the bay from my room was beautiful and made the stay feel very special. The location was perfect, with plenty of restaurants nearby, making it easy to find great dining options within a very short walking distance (yards/meters). The bed was also excellent—very comfortable and exactly what I needed after busy days exploring the city. Overall, the combination of the view, location, and comfort made this hotel a great choice and well worth the price. I’d happily stay here again and recommend M Social to anyone visiting Auckland. It's also an ideal location if you are visiting Waiheke Island because the ferry across the street.

The room was excellent, and we thoroughly enjoyed my stay. If we were to suggest any improvements, perhaps adding a small welcome guide or booklet with information about the hotel's amenities. It may have been in the room but wasn't obvious. These are minor details, but they could elevate an already great experience.

Excellent location! Great views of the harbour even from the 2nd floor. Room was clean, tidy and a good size. Staff were helpful and the mid stay check in call was appreciated. Cleaning staff were particularly helpful and polite!

We had 3 people in a twin XL which has two double beds. As the room was spacious enough we felt they should have queen beds not doubles, to give people sharing a bit more room. We were not expecting the $200 deposit for any incidentals especially given we had already paid for the accomodation. Staff were helpful and accomodating though and waived the deposit which was appreciated.

Location is great. The hotel is very new and clean. Nice design, comfortable room. I was staying in the king room with harbor view, for 6 days. Came for work and for pleasure together. Spent 2 days working remotely from the room, loved the view. Wifi is complementary and decent speed, had my vpn on and work video calls no problem. The room is cozy, not too big but decent size. I loved the feature of moving wall between the room and the bathroom. Super cool :) showering with the view while watching TV. Loved it absolutely, usually this feature is presented in suites or higher class hotels. Variety of movies on the tv provided, quite cool. The bed was very comfortable. Shower and the amenities were great. The products are not high end but very decent. Breakfast buffet was absolutely great even though a bit expensive. I love a big breakfast so I enjoyed it lots. No eggs coked on order though, and barista coffee is not included. The variety is absolutely great. I did not try the restaurant apart from breakfast. Had room service lunch, the food was good, but on a high end of the price. Location is great, heaps of really good places to eat out though. The room service is provided by robots 😄 really cool. The staff is excellent. Coffee machine in the room, amazing. Didn’t use the gym

The bath robe :( could be better quality Parking a bit too expensive, but I guess mind the location. So good enough it is available at all.

The staff - friendly and helpful. The view from our room of the Auckland waterfront was jaw-dropping. The sommelier in the bar was really helpful in making sure we got a wine that was exactly to our tastes. We were happy to find it was a short stroll to the Australian Maritime museum.

Only (tiny!) downside was that it appeared at first that the person using the bathroom was visible (from the waist up) to a person in the room. I quickly found how to make the window wall opaque. It may even be an upside,should you not want to tear yourself away from the harbour view while using the bathroom.

We were very LUCKY we were upgraded to have a room that faced the waterfront. This meant that we were so fortunate to be able to see our ship The Coral Princess arrive early in the morning. We boarded her at mid-day to go on a 21-day voyage around Australia and being up graded to the front room enabled us to also enjoy the activity on the harbour, so a sincere thank you to all the staff who did that for us.

We loved the location of the hotel, the informality of the hotel but definitely the very high standards all of the staff had. They were also very warm and caring along with such great professionalism. The most special thing that was done for us was your staff member Isiah who drove us to the terminal as we had 3 suitcases and 2 cabin bags and we were scotching our heads how we were going to manage it, we were so grateful, that was a very special bit of customer care I won't forget, so thank you again Isisah.

Perfect location in downtown Auckland. The staff made us very welcome from the start of our stay and nothing was too much trouble. The rooms were very clean and well equipped, we all had good nights sleep. The food in the restaurant was outstanding and we all would recommend it. The buffet breakfast was great value for money high quality and a comprehensive selection. The offer of luggage storage at no extra cost was also a positive additional service they offered. We cannot speak too highly about how we enjoyed our short stay and would certainly visit again and highly recommend to others.

Nothing

Value for money.... perfect location, food, service, and room was absolutely wonderful. It's definitely a place where I would come and stay every time. I spent most of my time watching the beautiful view. Best place to stay if you want to explore Auckland City and very close to transport.

I had trouble with the sound of the TV, and I had to use my headphones. But it's something I did forget to mention when I checked out, but I didn't use the TV much so it wasn't a big deal at the time, but if I had stayed longer I would have asked for assistance, and I know they would have assisted asap. They are very polite and have a wonderful service.