We had room 4132 and it had amazing windows with a beautiful view of the new quarter, the harbour and the sea. We almost missed our flight today because we sat on the windowsills for so long admiring the view and trying to remember this beautiful city! The room was designed by excellent designers, many solutions I wanted to apply in my flat during the next renovation.

From minuses it is absence of dryer for laundry, though there is a washing machine. Next is the lack of a towel dryer in the bathroom. And probably the main disadvantage in winter time is poor insulation of windows. The windows are amazing, but they were blowing and we had to put the window near the bed with all the pleiades that were in the room.

Well presented modern, very clean apartment. Easy to find and very central. The train station that links to the metro is minutes away and we used that frequently to get around. Very nice also to have a gym on the premises. We are a while on the road and it was great to sweat off a big of the travelling excesses...

The online apartment manual is a great idea but all the appliance manuals relate to appliances that were in the apartment some time ago - very minor first world problem...

Very clean. Amazing interior design. The view... what is there to say? Like from a dream. The staff very kind and to the point. Nice complimentary chocolates and some coffee capsules, tea and cocoa. Very high quality shower gel, shampoo, conditioner and hand cream, smelled amazing and felt amazing to the skin. Thick and fluffy towels. Well equipped fitness center. There is a parking building (for payment) right next to the place. S-train and metro within 5 minutes from the hotel. The neighborhood is very good and safe.

Breakfast a la cart for extra payment, so not included in the price.

Great space, location was fantastic. Near the metro and supermarket.

Few things needed repaired/updated. We had booked a room with a balcony. But one side was blocked due to scaffolding being up. Understand work needs to be done. But would have been nice if they let us know. Instead gave us a key showed us where to find the lift and was left to see the scaffolding as soon as we walked in. The only day it affected us as in noise was our last day. Kitchen had everything you needed to cook with. But nice touch would of been to have cleaning spray to wipe worktops. Maybe things like cooking oil and sauces as these are things you don't want to get when only staying for 5 days.

High floor tower rooms are amazing! (I was informed high floors begin from floor 9) Stayed with a dog and there is a small park just a few meters from the place for quick doggy needs.

This was our second stay and there was a little more wear and tear on some of the cabinets than what we have seen in another room. Floors were starting to show their age.

Charlottehaven offers an excellent accommodation. Actually it’s one of the best we have ever been. A beautiful and comfortable apartment, and very helpful and friendly staff. The location is also great for staying and exploring Copenhagen. The train station is just around the corner, and the metro station is a few minutes away. We also used the Movia yellow boat from Orientkaz station. There are supermarkets and bakeries around. Absolutely recommend.

Nothing

Fantastic location

The swimming pool cannot be accessed during swimming classes and one lady over there was very impolite pushing us to wet a 6 year old hair under a swimming cap, what made the Little one cry, so zero compassion but if you're not travelling with children all should be good. All other staff was VERY helpful however

the stylish design and fabulous views. heated floors. comfortable places to sit. kitchen had all we needed. washer/dryer in the bathroom was super to have so we could pack fewer clothes. right across the street from the train and metro station made it very simple to get around. the surrounding neighborhood was lovely.

We stayed in an apartment, it was clean, spacious and had everything required with views of the canal from one window. It was really good! The metro was nearby to get into central Copenhagen, no issues at all! We were attending a concert at the Parken stadium and property was within a 15-20 minute walk (mostly flat) would DEFINITELY stay there again!

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Design economy, large spaces, excellent views, facilities, wardrobes, cabinets, gym, reception friendliness and pet friendly of course (even for large dogs). The design is perfect for to create space for anxious rescue dogs.

Didnt have a microwave and only 3 channels in english. Wish there was a fan or a cooler for the summer, nights were a bit hot sometimes.