The hotel itself was very nice, clean, really friendly staff. The location was perfect for us, only a few minutes walk from the train station and major sights. We took advantage of both the wine hour and the nightcap hour, such a nice bonus, and they were very generous with servings. We were barely in the room so the small double size wasn’t an issue for us, but not a lot of space for 2 suitcases! The breakfast was a mixed bag for us, we loved the smoothie options, but the choice of food wasn’t great for our tastes.

The space used for breakfast was quite small, and it was very chaotic most of the time.

In every hotel, there is a special person at the front that represents the personality, quality and brand of the hotel. For me, that person is Sherley. She was attentive, responsive and informative. But beyond those professional traits, she carried about her a positivity and brightness, even when dealing with "grumpy" customers (yes, I witnessed it). Additionally, her intuition to clue into someone's needs, and offer help or initiate a proactive step, often before they ask, is simply remarkable. I am grateful she was working there during Christmas time! :)

The rooms were too hot some nights, and though the windows can be opened, they often get blown wide by the wind. Is there any way to affix a mechanism that can hold the windows at a particular gap when ajar?

Comfortable hotel in a great location. Really loved the boutique feel of the hotel and unique perks such as wine o clock (free wine between 5pm-6pm) and nightcaps (a free nightcap between 10pm - 11pm) which I’ve not come across at other hotels. The staff were great and very quickly helped us resolve a minor room issue (a slightly too firm children’s bed and no safe in our room) and upgraded us to a suite. Both rooms were great, the first was super cosy and stylish, the second more roomy and equally stylish. We particularly liked the modern bathrooms and the comfortable beds. The hotel is very central and close to the main shopping street (Strøget) a metro station (Rådhuspladsen) and the canal. It was a great hotel for our first visit to Copenhagen.

Location one of the best, staff very friendly, breakfast very delicious with many organic options, we enjoyed the happy hour with free drinks it is a great idea, instant communication via WhatsApp before arrival

bathroom was a bit cold and the shower area too limited practically over WC, strange smell in the corridor outside room, nothing to celebrate my wife’s birthday although there was a note in my booking and not even a small cake with candle, someone used the hairdryer in the bathroom and it went down with smoke & the result was everyone to get out the hotel at 6am since fire alarm hit and fire fighters came-there should be some kind of communication with the room to confirm if it is something serious before this mess happens

Perfect location. Friendly staff. Clean. Free coffee and tea in the mornings. Free wine between 5-6 pm. Free nightcap from 10pm. Stylish hotel. Comfortable mattresses. Nice bar area. Beautiful rooftop terrace (although we couldn't use it in the weather) 10 min walk to the station. Staff advised us on local restaurants. Walk in shower. Large toilet near luggage room. You could use it to change before travelling home.

*There is no option to opt out of room service. They seemed to hit our room around 9 just before we were leaving. Would have been nice to have the door sign to decline room service. *The rooms were surprisingly small, we had to side step to the bathroom, ok for couples i guess but if you ask for a twin room (which we did) your beds will only be able to move around 60cms away from eachother. *Rooms were a little too warm, (perhaps personal preference) but if you're in bed before 12 the clock tower chimes very loudly every 15 mins up until midnight so you can't open a window. *Very dark rooms, not ideal for applying makeup. * Sink is in the room and not the bathroom. *single beds were very small.

Room was excellent. Cleaning staff offerend to clean it every day which was a pleasant surprise. Location was very good, right next to the old town but breakfast was mediocre. At first sight there wear a lot of options but it was very noticable that it lacked warm food options. Furthermore, we were not warned ot instrucetd that it is likely that all tables will be full. We came to breakfast at 8:00 and were told that we must sit in the lobby of the hotel to eat our breakfast because all tables were reserved. It would be nice to know before about the limited availability and the option to reserve a table for breakfast.

Breakfast was mediocre. At first sight there wear a lot of options but it was very noticable that it lacked warm food options. Furthermore, we were not warned or instrucetd that it is likely that all tables will be full. We came to breakfast at 8:00 and were told that we must sit in the lobby of the hotel to eat our breakfast because all tables were reserved. It would be nice to know before about the limited availability and the option to reserve a table for breakfast beforehand.

Although the room we booked was small, the bathroom was quite spacious and bed was super comfy! We loved the complimentary wine hour every night, which is such a great initiative to meet people and use the bar space downstairs. The location is perfect - especially if you’re keen to go to Tivoli Gardens as it’s sooo close. The staff were friendly and we were lucky enough to check in early as well, which was a blessing from our long flights from Aus! Highly recommend staying here.

Probably the breakfast, as it was a very pricey add on for what it was. We paid the same at two other destinations and had a variety of buffet options and omelette stations etc for same price. It’s pretty much all organic which has probably pushed this up.

The hotel is very nicely designed and housed in an old building. We only stayed one night and didn't use the restaurant, however they have a rather lovely Wine Hour around 5pm, for residents where you can come for a free drink before going out. There is also a free nightcap at the end of the evening. This was a lovely touch. Our room was compact, but the bathroom was very nice.

The room was really very small with only room for two single beds and nothing else. There was nowhere to store our cases. As we were only there one night it was fine for us. As the hotel is housed in an old building I suppose some of the room sizes are on the small size.

Beds were very comfortable - firm mattresses and decent density pillows. Lovely hot, powerful shower and the bathroom had a proper solid, hinged door - not a flimsy sliding thing like so many hotels. We also were unaware of the wine on the house hour, and nightcap on the house hour, until we checked in, so that was a very welcome surprise. It was also a good wine! Also loved the relaxed vibe in the bar/reception. Small but intimate but friendly conducive to chatting with other guests.

It would have been nice to have had a more affordable breakfast option rather than a flat rate, which was pretty steep (by UK standards). Something such as tea and a pastry rather than quite an expensive large meal.

Superb location - walking distance to museums, old town, restaurants, Nyhavn etc., 10 minutes from metro/train station. Organic breakfast with lovely smoothies and bread selection. Interesting bathroom-room desingn, felt like entering the room from bathroom. Lovely rooftop terrace. Complimentary wine hour, night cap hour and live music are a lovely bonus!

Room was with dark green walls and ceiling (loved the colour!) but it made the room very dark even during daylight time and lighting was very minimal style as well, so felt a bit cavey overall. The radiators in my room made a sound all throughout the night.