7771 reseñas
Desde
$126Avenida America 41, Madrid, 28002, España
7771 reseñas
1/129
Restaurante
Piscina al aire libre
Wifi gratis
Servicio de habitaciones
Gimnasio
Aire acondicionado
Bar
Solárium
¡Bienvenido a Hotel Puerta America, un deslumbrante refugio de 5 estrellas ubicado en el corazón de Madrid, a solo 2,4mi del centro de la ciudad! Por tan solo $126 por noche, puedes disfrutar de una escapada lujosa rodeada de un diseño vanguardista y una multitud de comodidades que seguramente harán que tu estancia sea inolvidable. Ya sea que estés tomando el sol junto a la piscina al aire libre, disfrutando de un delicioso desayuno o relajándote en tu habitación insonorizada, seguro encontrarás tu perfecto rincón de relajación.
Este hotel no solo ofrece alojamientos opulentos; también cuenta con una miríada de características que satisfacen los deseos de cada viajero. Desde saborear comidas gourmet en el restaurante del hotel hasta mantener tu rutina de ejercicios en el gimnasio gratuito, no hay escasez de actividades para mantenerte entretenido. ¿Te apetece una bebida? El bar del hotel es el lugar perfecto para relajarte después de un día de exploración. ¿Necesitas un poco de ayuda extra? El amable personal de recepción disponible las 24 horas está ansioso por asistir, mientras que la oficina de turismo puede ayudarte a planear tu próxima aventura por Madrid.
Con un impresionante total de 7,771 reseñas, los viajeros no pueden dejar de alabar sus experiencias en Hotel Puerta America. A los huéspedes les encantan las vistas al jardín exuberante, la conveniencia del estacionamiento privado y la acogedora terraza que es perfecta para disfrutar de un trago nocturno. Ya sea que viajes solo, con familia o en una escapada romántica, esta joya en Madrid garantiza una experiencia vibrante y agradable. ¡Empaca tus maletas y prepárate para sumergirte en la atmósfera encantadora de este impresionante hotel!
Una vez que te hayas relajado junto a la piscina solo para adultos, ¿por qué no deleitar a tus papilas gustativas con una aventura culinaria? El Hotel Puerta America cuenta con un trío de opciones gastronómicas deliciosas que seguramente satisfarán los antojos de cualquier amante de la comida. Disfruta de una velada romántica en The Observatory, donde los platos españoles modernos cobran vida en un ambiente elegante con una vista impresionante. Si viajas con familia, el Karrara Terrasse ofrece un ambiente vibrante y familiar, perfecto para recargar energías después de un día de exploración. Y no olvides el Lobby & Bistró. Famoso por su cocina mediterránea, es el lugar ideal para relajarte con una comida casual o disfrutar de una bebida refrescante después de un día ajetreado. ¡Buen provecho!
Más allá de las opciones gastronómicas deliciosas, tu estancia puede ser un viaje de relajación o aventura. ¿Buscas mantenerte en forma mientras viajas? Fortalece tus músculos en el gimnasio gratuito, completamente equipado para todas tus necesidades de entrenamiento. Ya seas un madrugador que anhela un energizante ejercicio matutino o alguien que prefiere sudar después de un largo día de turismo, apreciarás el ambiente motivador. Y, si buscas un momento de tranquilidad, da un paseo por los exuberantes jardines o relájate en la acogedora terraza mientras disfrutas de tu bebida favorita, ¡una delicia!
Con una mezcla de relajación, comida deliciosa y un ambiente atractivo, el Hotel Puerta America es tu destino vacacional definitivo en Madrid. No importa si estás aquí para explorar la ciudad o simplemente quieres disfrutar de un tiempo alejado de casa, el hotel promete hacer que tu experiencia sea memorable. Así que empaca tus maletas, reúne a tus seres queridos y prepárate para una aventura llena de momentos encantadores, vistas espléndidas y un toque de lujo!
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8.4
7771 reseñasCategorías de evaluación
Limpieza
Comodidad
Ubicación
Instalaciones
Personal
Relación calidad-precio
Calidad del WiFi
Desayuno
Reseñas destacadas:
🇵🇱
Daniel
9.1
julio de 2022
The hotel is very unique, each floor is different but still very pretty. We got the room on floor 6, which was great, with comfy bed, big sized and with marble bathroom with shower. We also enjoyed the view. The location is pretty close to center of Madrid but if you don’t enjoy walking there is metro station near hotel. Staff was really nice and helpful!
Unfortunately, the pool, the observatory on the rooftop, and the sky bar also on the rooftop was closed. The cause was COVID, I understand the pool, but I don’t get how the pandemic got influence on the rooftop facilities - especially when the restaurant on the ground floor is working as usual. But that’s the only minus that we had during our stay.
🇷🇴
Ilkay
8.2
febrero de 2024
Room was nice, clean, provided with amenities of good quality. The staff at reception were friendly and also asked us if we would like a higher floor (which was AMAZING, the view of Madrid was really nice from our room on the 11th floor). Hotel has a nice indoor design with small art on display, on our floor there were miniature cars on display which gave a more interesting vibe. The room itself was sufficiently big, the bathroom was clean, provided plenty of towels and had an immense bathtub. The bed is comfortable, two sets of pillows are also a nice touch. We would also like to point out that the staff was very friendly, room was cleaned on a daily basis and we felt very welcome. Would definitely recommend this hotel!
The only downsides are the fact that the room does not have a "luxurious" feel to it, however, there was nothing we could have asked for more and the fact that it is a bit far from all the attractions (on foot), yet very close to the metro station which is very easy to use.
🇺🇸
Abderrafie
9.1
febrero de 2023
The location is very close to a metro station and a bus station so you won't find any problem going to the center. The rooms were very nice.
I was charged the amount twice. And until now I'm still waiting for the refund.
🇬🇧
Ariane
8.2
junio de 2023
A lot of positives at this hotel: 1. Amazing architecture and design, each floor has its own personality and vibe. We loved our futuristic room!!! Bathroom separated from bedroom with a huge glass wall covered in a curtain, fun and original. Lighting was yet again modern and discreet, adjustable for evening/morning vibes. 2. Very comfortable gigantic beds, great view over the city from our bay windows. 3. Loads of toiletries, clothes steamer, hair dryer...everything you need during your stay. 4. Special points for our bathroom which was out-of-this-world. 5. Helpful and friendly staff. 6. Very very clean, impeccable hotel.
A few negative points: 1. At the beginning of your stay, expect the hotel to take a deposit of 50€ a night from your card which you can then spend at breakfast, at the bar or at the restaurant. This is probably nice for some people as it avoids you having to carry a payment method with you and they do give you the money back as soon as you leave, however it can amount to a lot (we paid 200€ for just 4 nights) and I would have preferred to just pay if and when needed. For travellers coming from outside the Eurozone especially, it can mean hefty transaction and conversion fees for an unnecessary deposit. 2. The breakfast is very very expensive, 25€ per day per person. 3. Hotel is not the most central but is very close to a metro station which makes it very handy and easy to access.
🇬🇧
Katie
10
diciembre de 2023
Mostly everything about the hotel. The location, the friendliness of the staff, very helpful and attentive (even the cleaners), the design of the rooms. The room is spacious enough for our 3 nights stay. They provided us with a kettle & mugs upon request as we like having coffee first thing when we wake up. The hotel itself is closed to everywhere. As my husband and I love walking, we don't mind the walk at all.
The gym. One of the reasons we chose this hotel is to use the gym, but we were shocked to find how small it is and the availability of the equipment. The heaviest weight is probably around 10kg /15kg. There's no pectoral machine at all (the one they have is a weird one). No music and remote control for the TV is nowhere to be seen. One guy used the whole free workout area by putting his stuff everywhere (including on the rowing machine), which is annoying. In summary, the gym needs to be redesigned and more practical.
🇬🇧
Harry
9.1
julio de 2023
We stayed on the 1st floor (designed by Zaha Hadid) and the 8th floor (designed by Kathryn Findlay). 1st Floor: We really love the design and you can tell it is from Zaha Hadid, it is such a change from the typical hotel rooms and staying there for those three nights really enhanced our experience in Madrid. 8th Floor: Our room is also quite futuristic with a TV folding down from the ceiling, with two big single beds and a great view of Madrid. The design of the room is also great. General: The hotel staff were all attentive and helpful, such as offering us water when we were about to go out to the heat! The hotel gym also offers running and rowing machines which are all in excellent condition.
1st Floor: It is mainly the bathroom. We love the design but the shower floor can get really slippery after applying soap, you also need to leap across the half wall separating the shower from the rest of the bathroom, there are also no curtains so you might make the bathroom floor wet. it will be fine for youth and adults but maybe not for some seniors. 8th Floor: The shower is incorporated into the main room and the only separation is the curtain surrounding the oval-shaped bathtub. It might be fine for solo travellers and couples but I am not too sure when you are with friends.
🇲🇽
Jose
9.1
noviembre de 2023
Every floor is designed by a different architect and they all have very unique styles. Bathrooms are glass “fishtanks” inside the room so be ready to have little privacy with whoever you’re sharing room with, whether using the WC or taking a shower. It does have a curtain to make it more private from one of the two glass walls though. Breakfast buffet is very decent. Service from staff was great. I could have used slightly better WiFi signal in the room.
WiFi signal in the room wasn’t the best but good enough for email and browsing. Perhaps even for a phone call.
🇩🇰
Danni
9.1
julio de 2023
That every floor had their own design. The room on 6th floor was very cool with a possibility to open fully to the toilet and big bathtub. A nice welcome on the big tv and a nice and soft bed. The elevators was also kind a cool with a super view to the city.
The price for a coffee is a pure rip-off 5€ for a small cup. I’ve lived in Spain and you can have 2 coffees and 2 delicious croissants in a great local bakery. The pool area is a nightmare not enough sun chairs people has no decency and happy steal your spot. A lot of waste with sofa lounges with no umbrellas in 30+ degrees and taken into account the lack of space it would be nice to use it for the guests who visit the pool.
🇮🇪
Jonathan
9.1
febrero de 2023
Very funky design focused hotel with different design rooms depending on what floor you are on. The main reception area does not give any real clue into just how 'out there' the room designs are. I loved it, maybe not for everyone. Breakfast is buffet style and pretty decent. Parking is below the hotel and easily accessed for sports cars or vehicles with low ground clearance.
The reception can feel understaffed at busy check-in and check-out times but the staff deal with everything quite promptly. The location is perfect for a night stop off if travelling else where but not really in walking distance to central Madrid, taxi or uber required.
🇮🇱
Tsur
8.2
septiembre de 2023
Location is far from the center and during heavy traffic hours it's takes time to arrive or leave toward the center , breakfast was O.k. the room was clean and being taking care by the staff at least once A day the taxi station which exist near/at the hotel is very comfortable .
The menu at the restaurant should be upgraded , the T.V. Chanels should be immediately be changed and other Chanels should be added , as A tourist you would like to have more than one Chanel , the price for the car parking is too expensive , but the place is very comfortable .
Atracciones
Velázquez Palace (Palacio de Velázquez)
0,3miCírculo de Bellas Artes (CBA)
2,2miSan Fernando Royal Academy of Fine Art
2,2miRoyal Botanical Garden (Real Jardín Botánico)
2,3miLope de Vega House Museum (Casa Museo Lope de Vega)
2,3miCaixaForum Madrid
2,4miRoyal Palace of El Pardo (Palacio Real de El Pardo)
2,4miLavapiés
2,6miLa Casa Encendida
2,9miLa Cueva de Lola
2,9miMatadero Madrid
3,7miMadrid Río Park (Parque Madrid Río)
3,8miCasa de Campo
4miMadrid Teleférico (Teleférico de Madrid)
4,5miRoyal Palace of Aranjuez (Palacio Real de Aranjuez)
28,4miAtracciones
Velázquez Palace (Palacio de Velázquez)
0,3miCírculo de Bellas Artes (CBA)
2,2miSan Fernando Royal Academy of Fine Art
2,2miRoyal Botanical Garden (Real Jardín Botánico)
2,3miLope de Vega House Museum (Casa Museo Lope de Vega)
2,3miCaixaForum Madrid
2,4miRoyal Palace of El Pardo (Palacio Real de El Pardo)
2,4miLavapiés
2,6miLa Casa Encendida
2,9miLa Cueva de Lola
2,9miMatadero Madrid
3,7miMadrid Río Park (Parque Madrid Río)
3,8miCasa de Campo
4miMadrid Teleférico (Teleférico de Madrid)
4,5miRoyal Palace of Aranjuez (Palacio Real de Aranjuez)
28,4miAeropuertos
Adolfo Suárez Madrid–Barajas Airport
6,4miThe Observatory
Cocinas
Ambientes
Karrara Terrasse
Cocinas
Ambientes
Lobby & Bistró
Cocinas
Ambientes
Ubicación
Restricciones de edad
Disponibilidad
Restaurante
Piscina al aire libre
Wifi gratis
Servicio de habitaciones
Gimnasio
Aire acondicionado
Bar
Solárium
Mostrador de tours
Terraza
Habitaciones insonorizadas
Recepción 24 horas
Habitaciones para no fumadores
Ascensor
Jardín
Insonorizado
Vista
Artículos de aseo gratis
Bañera
Aparcamiento
Aparcamiento en el Sitio
Aparcamiento Privado
Área de estar
Área de descanso
Escritorio
Baño
Albornoz
Artículos de aseo gratis
Bañera
Baño
Baño o ducha
Baño Privado
Secador de pelo
Zapatillas
Características de seguridad
Acceso a profesionales de la salud
Botiquines disponibles
Comida y Bebida
Almuerzos para llevar
Bar
Bar de aperitivos
Cafetería en el hotel
Comidas especiales (bajo pedido)
Desayuno en la habitación
Fruta
Restaurante
Vino/Champaña
Distanciamiento físico
App móvil para servicio de habitaciones
Pago sin efectivo disponible
Entretenimiento y Servicios Familiares
Cuidado de niños/Servicios infantiles
Exteriores
Jardín
Muebles de exterior
Solárium
Terraza
General
Aire acondicionado
Ascensor
Calefacción
Habitación hipoalergénica disponible
Habitaciones insonorizadas
Habitaciones para no fumadores
Insonorizado
Instalaciones para huéspedes con discapacidad
Propiedad libre de humo
Servicio de habitaciones
Instalaciones de Negocios
Fax/Fotocopias
Instalaciones para reuniones/banquetes
Internet
Wifi gratis
Medios y Tecnología
Canales por satélite
Teléfono
Televisor de pantalla plana
TV
Seguridad
Acceso con tarjeta
Alarma de seguridad
Alarmas de humo
Caja fuerte
CCTV en áreas comunes
Extintores
Seguridad 24 horas
Seguridad alimentaria y de bebidas
Comida a la habitación
Comida entregada cubierta de forma segura
Envases para desayuno para llevar
Servicios
Servicio de despertador/Reloj despertador
Servicios de Limpieza
Lavandería
Limpieza diaria
Prensa para trajes
Servicio de planchado
Tintorería
Servicios de Recepción
Cambio de moneda
Conserje
Factura proporcionada
Guarda equipaje
Mostrador de tours
Recepción 24 horas
Spa
Gimnasio
Gimnasio
Piscina al aire libre
Transporte
Alquiler de coches
Vista
Vista
Vista a la ciudad
Pets are not allowed.
WiFi is available in the hotel rooms and is free of charge.
Age restriction may apply
Private parking is available on site (reservation is not possible) and costs EUR 26 per day.
Políticas para niños
Children of all ages are welcome.
Children 5 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Políticas de cunas y camas extras
0+ años
4+ años
13+ años
Cama extra bajo petición
$66 por persona por día
The price in EUR has been converted to show you the approximate price in USD.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
JCB,
Diners Club,
American Express,
Mastercard,
Visa,
Red 6000,
Maestro,
Cash only
Esta propiedad acepta efectivo.
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