the view from the room - exceptional! it wasn’t noisy at all, despite the construction happening outside. Breakfast had a good choice of food. The staff was very friendly and helpful. Peter and his team from Bell Desk were exceptional. Room service and guest service (on the phone) were always on time, they took all the requests very professionally and never forgot a thing. I cannot stress enough how the staff is doing the best, the hotel deserves good ratings solely thanks to them.

The facilities are a bit old, the elevator sometimes took longer than expected, the toilet in the room made a long loud sound after flushing, and the A/C in the room was also very loud and uncomfortable, it only faces the bed, which is not very practical.

This hotel really exceeded my expectations. Loved the room view and the facilities. Best hotel I've stayed in so far. I also really appreciate how welcoming the staff were. Most hot staff are usually cold in five star hotels so it was a nice surprise.

Having to change elevators to go out is a bit annoying but other than that very minor detail I can't complain!

The rooms are nice, with wooden floor, no carpets ! The bathroom is really nice

I had asked for city views, but it was sooooo noisy (no double glazing) that I didn’t sleep at all the first night ! They kindly change me for the remaining nights, and I did sleep well. Take earplugs any way if like me you are a bit sensitive to noise. I could gladly have used a plaid on the lounging chair

The Park Hyatt Seould is a beautiful property in the heart of the Gangnam area. Staff were friendly and bent over backwards to take care of us, booking us taxis and making sure we were well looked after. The rooms are beautiful and well equipped - the rock-wall shower was a delight and the views over Seoul were splendid. The price point for this property is insanely good.

No real complaints about the property, we loved our time here. There is a lot of construction going on outside that we could hear in the mornings, but it was a very minor inconvenience and to be expected in a city of this size.

Samseong subway station right in front of the hotel entrance. Very close to a few shopping centers, cafes and convenient stores. Room was spacious and with good view, a bit noisy but understandable from the floor to ceiling windows, which we were warned about. Staff at the hotel was very helpful.

Had some minor connectivity issues with streaming through WiFi. Having to change elevators to get to the rooms from the entrance was also a minor hassle.

Everything was great, staff, room, food, etc

With such a great bathroom, you will want to take bath and have a great view on the city. But in our room, from the left side was another rooms, from which ppl could easily see how you take bath. Only cause of this I put 9 instead of 10

Great architecture. Displayed pretty lovely art pieces. Room was really comfortable, you get abundance of natural light. Service was great. So as room keeping. The trainee named Lee Ya help us so much throughout from the guidance to explanation. It made our stay much ‘homely’.

Lift waiting time might be a lil longer. I do believe English proficiency could be much better for some staff.

I will be hard pressed to find a nicer hotel or room that I have stayed in. Room layout was excellent and spacious and location of hotel was fantastic for my needs. All the staff I met were very polite and quick to offer assistance. Would love to stay here again if am back in Seoul.

Its a bit of a small inconvenience to have to change elevators to get from the room to lobby, then from lobby to ground floor.

Amazing staff very helpful , Peter duty manager helped me in emergency situation and was very tentative. The concierge team did amazing job by arranging the private family skiing trip to Valvadi Resort. All staff are very welcoming and helpful

Nothing

Loved the gym, it had great views from the 22nd floor. All staff were so helpful. Very clean and comfortable and large room. The bath was amazing, and had a great view. I loved that the subway entrance was right outside.

Expensive, but we got what we paid for.