Breakfast was good with a range of options. Nice croissants and bagels. Also make your own pancakes. Location was good - not far to walk to a little shopping centre and a range of nearby dining options. Also major shopping centres not too far and reasonably priced for Uber travel. The room was comfortable and it was good having the sofa too.

I booked a room with a kitchenette, including a stove top. There were zero utensils. The excuse was Covid but that is long gone as a major consideration in most of the US. So we had a stovetop and a microwave but were unable to cook anything on the stove. Since the only plates and cups were paper they weren’t really suitable for use in a microwave. I feel I should not have been charged the extra for this suite because of that. Every other country, and even US hotel/suites, with a kitchenette offer a basic pot and pan, and china plates and cutlery at least.

Closed from dolphin mall and airport. Good breakfast and clean

Nothing

The Employees were great...There was always fresh coffee, tea and decaf...Also Ice.!!!...I had a fridge and microwave so that heating up restaurant left overs was not a problem...Plus I noticed another in the common area. My room was very spacious and the wifi was excellent...I stayed for an extended period and felt very much at home. Several of the front desk staff assisted me with scanning etc of necessary documentation for important matters. The cleaning staff was also wonderful. The location is very close to most things. Groceries, CVS and restaurants are easy to access on foot.

I had packages arrive while staying there, all of which I received, however, important documents were received days after having been delivered,,,, IF AT ALL ....despite having been marked as URGENT! The room was a little dank without the AC.

Good location. Breakfast was pretty good. Good deal for the price.

I didn’t like that there was not even a bottle of water in the room. That’s something really inexpensive that should be provided in every room. Also they should add more vending machines with sodas, snacks, etc. We got hungry late at night and the only vending machine available didn’t work for us. The room had a strange smell. They need to replace the carpets. Too old, dirty and smelly. Towels were very old and thin. The staff was not friendly at all. I asked questions and they answered but in a very indifferent way. Very cold treatment.

We wanted somewhere between Miami airport and I75. This was extremely convenient. The hotel receptionist was very helpful, the room was very comfortable and clean. There was fresh coffee available in the eating area all night. If we had needed food there was a number of outlets within a short walking distance to obtain it. It was good value for money. We would choose to stay there again.

Although coffee was supplied in the room, the packet creamer wasn’t useable (it had solidified) and there weren’t enough coffee pods for two people who might have wanted more than one cup each. I realise this is a very minor complaint as there was fresh available downstairs, but not everyone would be comfortable at having to go out of their room to fetch it, especially in the early hours.

The facilities were ok. The lobby area was bright and clean. The room was very big, way more space than we anticipated. The breakfast was standard and we were grateful for it. The location is great, easily accessible and had neighbouring restaurants.

The smell of the room was a bit odd initially. I believe it was the carpet, nevertheless it did not appear dirty.

The staff was excellent.

Rm #127 was musty. The tub needed to be resurfaced. The batteries for the remote were dead. The office had no replacement batteries. The maintenance man replaced the remote. Those were dead after a few presses. The patio off the breakfast area was low budget. Staff was excellent. This is constructive criticism.

It was closed to everything we wanted to do. The staff was nice except the lady receptionist she was most of the time on her phone and a little bit rude.. The two guys were super nice, and the housekeepers, the were nice too. The breakfast was good. One thing we didn't like was the keys for the room . Every day of our stay, we have to go down and fix them because they don't work opening the door. We had 2 rooms, and one of them the A/C didn't work the first night. They gave a credit back for that night. The manager was super nice and helped us.

The location, the kind staff and good service.

Breakfast needs to be upgraded. I stayed at Best Western in 2018 and breakfast was good. After Covid I stayed in Best Western in 2022 and now in 2024 and the breakfast still consists of eggs and sausages. No greens, no salads like before. Then there are the usual waffles and yoghurt products, so basic.

Location was great. Room had adequate beds, towels. It was clean, air condition was working properly. The breakfast was good to a point.

After 5 days with the same breakfast, even though it was good, there could be a little difference. We were told that on weekend the breakfast would be from 7a.m. to 10a.m. but when we got there at 9.15a.m. there was no chocolate. When we enquired about it were told it was finished. I think they must know how many people to cater for.