622 avis
À partir de
$425Blvd.Kukulcan KM 11.5, Zona Hotelera, 77500 Cancún, QROO, Mexico, Cancun, 77500, Mexique
622 avis
1/117
Parking gratuit
Restaurant
Plage privée
Piscine extérieure
Adultes uniquement
Wifi gratuit
Service en chambre
Centre de fitness
Bienvenue à Hyatt Zilara Cancun - All Inclusive - Adults Only, un complexe cinq étoiles situé au Blvd Kukulkan Km. 11.5 Zona Hotelera, Cancún, Quintana Roo, Mexique. Ce complexe de luxe offre une expérience tout compris réservée aux adultes, garantissant une escapade paisible et relaxante. Avec 622 avis, cet hôtel s'est forgé une réputation d'excellence et est prêt à offrir des vacances inoubliables. Le complexe propose toute une gamme de commodités attrayantes, notamment une plage privée, une piscine extérieure, un court de tennis et un parcours de golf (des frais supplémentaires peuvent s'appliquer), parfaits pour ceux qui souhaitent se livrer à des activités de loisirs. Pour la détente, les clients peuvent profiter du bain à remous, du sauna et du jacuzzi (des frais supplémentaires peuvent s'appliquer), ou se détendre avec de la musique live et des spectacles (gratuits). Le centre de remise en forme est disponible pour ceux qui préfèrent rester actifs, ou les clients peuvent simplement profiter du soleil sur le solarium et la terrasse, en admirant les vues imprenables sur l'océan. Le prix de cette expérience remarquable commence à partir de $425, permettant aux clients de profiter des hébergements somptueux et des environs magnifiques sans se ruiner. Avec une large gamme de commodités et une situation à seulement 6,9mi du centre-ville, Hyatt Zilara Cancun est le choix idéal pour les voyageurs en quête d'une retraite de luxe réservée aux adultes à Cancún. Réservez votre séjour dès aujourd'hui et préparez-vous à être choyé au paradis.
Vous ne manquerez jamais de moyens pour vous rafraîchir et vous détendre au Hyatt Zilara Cancun. Plongez dans l'une des superbes piscines extérieures de la station, idéales pour profiter du chaud soleil mexicain. Que vous souhaitiez faire un plongeon rafraîchissant ou simplement vous prélasser au bord de la piscine avec un cocktail tropical à la main, ces piscines sont à votre disposition toute l'année. Faites une pause dans l'agitation de la vie quotidienne et plongez-vous dans les eaux tranquilles de ces retraites dignes d'oasis.
Faites plaisir à vos papilles lors d'un voyage culinaire au restaurant sur place. Offrant une délicieuse cuisine internationale, il y en a pour satisfaire tous les palais. Des plats savoureux préparés avec les ingrédients les plus frais aux desserts exquis qui vous laisseront sur votre faim, ce restaurant promet de faire passer votre expérience culinaire à un niveau supérieur. Lancez-vous dans une aventure gastronomique et laissez les saveurs vous emmener dans différents coins du monde, le tout sans quitter le confort de la station.
Au Hyatt Zilara Cancun, la commodité et le confort sont des priorités absolues. Avec une variété de modes de paiement acceptés, y compris American Express, Visa, JCB, Mastercard et UnionPay, vous pouvez choisir l'option qui vous convient le mieux. Que vous préfériez payer en espèces ou utiliser votre carte de crédit préférée, soyez assuré que vos transactions se dérouleront en toute simplicité et sans tracas. Concentrez-vous sur le plaisir de vos vacances et laissez la station s'occuper du reste.
Venez vivre le luxe et la détente inégalés du Hyatt Zilara Cancun. Avec ses vues imprenables sur l'océan, ses suites spacieuses et ses équipements exceptionnels, ce paradis réservé aux adultes offre une évasion comme aucune autre. Que vous recherchiez une escapade romantique ou une pause revigorante, cette station est la destination parfaite. Réservez votre séjour dès aujourd'hui et préparez-vous à être choyé au paradis.
Aéroports les plus proches
Cancún International Airport
9,6miCozumel International Airport
43,2miParking gratuit
Restaurant
Plage privée
Piscine extérieure
Adultes uniquement
Wifi gratuit
Service en chambre
Centre de fitness
Salles de réunion/banquet
Bain à remous
Plage
Bain à remous
Climatisation
Court de tennis
Bar
Solarium
Bureau d'excursions
Terrasse
Entraîneur personnel
Réception 24h/24
Vue sur l'océan
Chambres non-fumeurs
Musique live/Spectacle
Ascenseur
Baignoire
Vue
Produits de toilette gratuits
Balcon
Afficher 7 photos
Ocean Front Junior Suite, Grand Lit
1 Lit King Size
655 pi²
Bain à remous
Balcon
Wifi
Climatisation
x4
+
Plus de détails
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Suite Junior, Vue Sur L'océan
1 Lit King Size
655 pi²
Balcon
Wifi
Climatisation
Plus de détails
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Ocean Front Luxury Suite
1 Lit King Size
760 pi²
Bain à remous
Balcon
Terrasse
Wifi
x8
+
x5
Plus de détails
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Swim Up Suite, Vue Sur L'océan
1 Lit King Size
850 pi²
Bain à remous
Balcon
Wifi
Piscine
x8
+
x5
Plus de détails
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Ocean Front Junior Suite
2 Lits Doubles
655 pi²
Bain à remous
Balcon
Wifi
Climatisation
x4
+
Plus de détails
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Junior Suite Oceanfront, Grand Lit
1 Lit King Size
655 pi²
Vue sur l'océan
Bain à remous
Salle de bain privée
Balcon
+
Plus de détails
Afficher 8 photos
Swim Suite, Vue Sur L'océan
1 Lit King Size
850 pi²
Bain à remous
Salle de bain privée
Balcon
Terrasse
+
Plus de détails
Afficher 7 photos
Suite Présidentielle
1 Lit King Size
1330 pi²
Bain à remous
Salle de bain privée
Balcon
Terrasse
+
Plus de détails
Afficher 6 photos
Suite Junior, Double
2 Lits Doubles
655 pi²
Vue sur l'océan
Bain à remous
Salle de bain privée
Balcon
+
Plus de détails
Afficher 7 photos
Junior Suite Oceanfront
2 Lits Queen Size
655 pi²
Vue sur l'océan
Bain à remous
Bain à remous
Salle de bain privée
+
Plus de détails
Afficher 7 photos
Suite Junior, Grand Lit
1 Lit King Size
655 pi²
Bain à remous
Salle de bain privée
Balcon
Terrasse
+
Plus de détails
Afficher 7 photos
Suite Junior, 2 Lits Queen Size, Vue Sur L'océan
2 Lits Queen Size
655 pi²
Vue sur l'océan
Bain à remous
Bain à remous
Salle de bain privée
x4
Plus de détails
9
622 avisCatégories d'évaluations
Propreté
Confort
Emplacement
Installations
Personnel
Rapport qualité-prix
Qualité du WiFi
Petit déjeuner
Avis en vedette:
Michael
8.2
août 2023
The entire hotel was very well presented with friendly staff and all round great service. The food service is upscale so be warned. The food was excellent overall. Great beach and splendid pool. Service was efficient and always with a smile. I like breakfast and dinner the most here. Entertainment in the evenings were awesome. Hotel and beach were picture perfect. The hammock in the room balcony is a welcomed touch.
Paying to use beach or pool cabanas is not cool when you thought you were at an all inclusive. Further not being able to book the use of these facilities with the "app" adds injury to insult. Some drinks were not up to mark- check the Johnny Walker Black out as it was watered down in the bottle...definitely the wrong colour and odour for authentic stuff. Upselling all services at a 5 diamond resort is a little odd I think. Finally, the Playa Collection thingy can really take away from your vacation. I suggest vacationers read their contracts very carefully if they decided to join that vacation club.
Bruno
10
mai 2023
The Hotel is perfectly situated in the Hotel Zone with many amenities nearby and some clubs at night, and also 20min from the airport. Now about the Hotel itself, we could'n have asked for more as it has 5 excellent restaurants with a mix of Mexican, Asian, Mediterranean and a buffet. Also, they have 2 main bars that stay open until late. Entertainment every night in the lobby with different shows and sometimes food and drinks while you enjoy it. During the day, at the pool and the beach, there are activities planned by the amazing entertainment team (some names as Gio, Brian, Sara, Nina as many more!) such as bingo, aqua fit, cycling, volleyball and pool parties! You also get drinks delivered to your cabanas or sunbath chairs by the waiters which is amazing! We would like to thank all the staff that were always there for us, helpful, polite, friendly and always with a smile and making conversation with us! Some names are Daniela, Janet, Fernando, Fabian. A big shout out to Samanta Sanchez that is the hostess of Spice and Bonnie from Asiana that had an amazing energy and always friendly towards us. Our concierge Rosa was always present for us, not only when she was there but many requests and questions we raised via Whatsapp were promptly responded by her and Paulina. The room was comfortable, great size and the view was breathtaking of the pool and the sea.
I didn't have enough holidays or money to stay longer!
Violeta
8.2
janvier 2022
Beautiful building, amazing beach with turquoise water, large and clean and white sands that do not heat up, great entertainment, the tepanyaki Asiana resto was delicious and the Mexican ones Adelita & Marie Marie as well, next to being in a beautiful traditional house.
Beach with waves all the time, unfortunately you cannot swim in the ocean most of the time. The food in the buffet resto -Spice was really questionable: we had to send back 2x some meat from the grill (tasted and smelled like expired), we got food poisoning and skin spots after eating there. The other restos, as mentioned above were very good. Not enough “free” cabanas at the beach. The front row is full by 7AM. we got the private cabana for 49 dollars on 3 of the days, but they “forgot” to bring the sparkling wine on 2/3. They don’t forget to check if you paid for the cabana. Service on the beach is slow.
Phillip
10
août 2023
The property was absolutely stunning. From the moment we walked in, the lobby captivated us, the room was cozy and spacious, and the pool and beach area was magnificent. The staff were extremely kind and attentive, and it was an extremely relaxing three days. It was also great that they had such fun activities planned such as ceramics and painting, entertainment provided in the evenings such as a circus show and Mexican dancing, as well as having a craft cocktail lounge for decadent cocktails for a night cap. I would definitely stay here again, and I am so happy I picked Hyatt Zilara, as I researched many options before choosing, and I know I made the right choice.
Everything overall was perfect! The staff went above and beyond to ensure we had a great time, and we definitely did. The only small thing is there were many cabanas that were not in use as they were for additional cost (closer to the pool bar), so that was a bit disappointing as they remained vacant, but then no one could use them unless they paid extra (so for the price we are already paying, that was a bit strange); however, we still had no issue selecting cabanas further down and we stayed in the pool most of the time anyway, so it was all right.
Tonisha
10
avril 2023
very nice staff very attentive great food !!
beds were two small they need Queen beds in the room not full size
Marshall
8.2
août 2023
The staff was incredible; attentive, friendly, accommodating, and gracious. I also reserved a massage at the spa, and it was amazing. The view from the room was perfect, and everything was very clean.
The available information for all of the rules and inner workings of the hotel were scattered across multiple websites, and were often incomplete or contradictory. All in all, it didn't ruin anything, but it would've been nice to have that information before arriving so as to have a better understanding of what to expect. For example: restaurant hours, pool hours, alcohol that's included in the "all inclusive," what appropriate attire for each restaurant is (and what it means), etc.
Carly
8.2
juillet 2023
The hotel was lovely, pools were lovely and the beach was also really nice, a bit of seaweed but they kept on top of it. Food was good and they were very generous with it… no restrictions which was nice. Was in a good location, close to bars etc if you want to leave and go out. Rooms were big and spacious and AC was good.
We got sick on the first night and spent the entire time feeling unwell. Not sure if it was food poisoning or a bug but It made the visit much less fun.
Caroline
8.2
mars 2023
The hotel is stunning. There are plenty of cabanas and places to sit by the beach, the food was really good, and the service was great. Everyone was super friendly and I really enjoyed my stay here.
I had issues with reception and Booking.com's communication - I had to add an additional person to my room and it was a mess. They told me the only way to change it was to contact Booking.com, so I did and got it squared away. Later, reception called me in my room and told me it would be an additional $300 than Booking.com had told me, and I had to go down and pay the difference. I called back Booking.com and they told me to talk to the resort, it was a total mess and I spent way too much time on the phone with Booking and sitting in reception re-explaining the issue to different people. It was frustrating that reception told me they had "no way" to modify my reservation on their end and it was all Booking.com, but then demanded I pay more than what Booking.com said.
Tyler
10
décembre 2021
great food, friendly staff, no lines for drinks, beautiful room and view
40% of pool cabanas were empty all day everyday, when I asked I was told they have to be reserved. but by 2-3pm the hotel should stop charging $60 for the cabanas. The price should be halved once half the day is already gone. it was very annoying to be told me couldn’t sit on the cabana yet they would be empty all day.
Vikki
10
juillet 2023
+ I've never felt so looked after - from the time we arrived, we were in 5* luxury, complete with regular cold flannels to refresh ourselves + Great food options breakfast lunch and dinner were all incredible + Wonderful staff - I wish I could remember all of their names but I'm writing this 2 months late (I do remember Alessandra the bellboy was great ) but they really were ALL absolutely fantastic + Rooms were large and well kept + Loved the mixology bar - the bartenders were so great, we got talking and made us very random cocktails from memory (including a hazelnut negroni)!
- Nothing I can point out that I didnt like - we loved our stay - Its worth pointing out you wont get an "authentic Mexican experience" here - but I dont think that's what Cancun is for!
Attractions
La Isla Shopping Village
0,8miMandala Cancun Nightclub
1,2miCancun Hotel Zone (Avenida Kukulkan)
1,3miJolly Roger Pirate Ship
2,7miCancun Scenic Tower (Torre Escénica)
2,8miCenote Nohoch Nah Chich
5,4miPalapas Park (Parque Las Palapas)
5,5miIsla Mujeres
6,5miKin Ha Water Park (Balneario Kin Ha)
6,7miVentura Park
7,6miPlaya Norte (North Beach)
9,7miXoximilco Cancun
10,8miPuerto Morelos Reef National Park (Parque Nacional Arrecife de Puerto Morelos)
20,4miContoy Island (Isla Contoy)
26,6miSelvatica
26,6miAttractions
La Isla Shopping Village
0,8miMandala Cancun Nightclub
1,2miCancun Hotel Zone (Avenida Kukulkan)
1,3miJolly Roger Pirate Ship
2,7miCancun Scenic Tower (Torre Escénica)
2,8miCenote Nohoch Nah Chich
5,4miPalapas Park (Parque Las Palapas)
5,5miIsla Mujeres
6,5miKin Ha Water Park (Balneario Kin Ha)
6,7miVentura Park
7,6miPlaya Norte (North Beach)
9,7miXoximilco Cancun
10,8miPuerto Morelos Reef National Park (Parque Nacional Arrecife de Puerto Morelos)
20,4miContoy Island (Isla Contoy)
26,6miSelvatica
26,6miAéroports
Cancún International Airport
9,6miCozumel International Airport
43,2miCuisines
Emplacement
Disponibilité
Parking gratuit
Restaurant
Plage privée
Piscine extérieure
Adultes uniquement
Wifi gratuit
Service en chambre
Centre de fitness
Salles de réunion/banquet
Bain à remous
Plage
Bain à remous
Climatisation
Court de tennis
Bar
Solarium
Bureau d'excursions
Terrasse
Entraîneur personnel
Réception 24h/24
Vue sur l'océan
Chambres non-fumeurs
Musique live/Spectacle
Ascenseur
Baignoire
Vue
Produits de toilette gratuits
Balcon
Activités
Aérobic
Court de tennis
Dîners à thème
Événements sportifs en direct (diffusion)
Fléchettes
Musique live/Spectacle
Parcours de golf
Ping-pong
Plage
Salle de jeux
Table de billard
Tour ou cours sur la culture locale
Chambre
Armoire ou placard
Réveil
Cuisine
Réfrigérateur
Distanciation physique
Paiement sans espèces disponible
Divertissement & Services Familiaux
Divertissements du soir
Personnel d'animation
Équipements de la chambre
Ventilateur
Espace de vie
Bureau
Canapé
Espace salon
Espaces communs
Salon/TV partagé
Extérieur
Balcon
Mobilier d'extérieur
Plage privée
Solarium
Terrasse
Fonctionnalités de sécurité
Trousse de premiers secours disponible
Général
Adultes uniquement
Ascenseur
Chambres non-fumeurs
Chapelle/Sanctuaire
Chauffage
Climatisation
Coffre-fort pour ordinateur portable
Espace fumeur désigné
Hypoallergénique
Installations pour les personnes handicapées
Salon de coiffure/beauté
Service en chambre
Sol en carrelage/marbre
Installations d'affaires
Fax/Photocopie
Salles de réunion/banquet
Internet
Wifi gratuit
Médias & Technologie
Chaînes câblées
Chaînes satellite
Lecteur CD
Lecteur DVD
Radio
Téléphone
Télévision
Télévision à écran plat
Vidéo
Nourriture & Boisson
Bar
Bar à en-cas
Bouilloire
Café sur place
Fruit
Minibar
Paniers-repas
Petit déjeuner en chambre
Repas spéciaux (sur demande)
Restaurant
Vin/Champagne
Parking
Parking gratuit
Salle de bain
Baignoire
Bain à remous
Chaussons
Douche
Papier toilette
Produits de toilette gratuits
Salle de bain privée
Sèche-cheveux
Serviettes
Toilettes
Sécurité
Coffre-fort
Sécurité alimentaire & boissons
Livraison de repas en chambre
Services
Service de réveil
Services de nettoyage
Blanchisserie
Ménage quotidien
Nettoyage à sec
Service de repassage
Services de réception
Bureau d'excursions
Bureau de change
Concierge
Consigne à bagages
DAB sur place
Enregistrement/Départ express
Enregistrement/Départ privé
Réception 24h/24
Spa
Bain à remous
Centre de fitness
Cours de yoga
Entraîneur personnel
Fitness
Installations de spa
Massage
Piscine extérieure
Sauna
Services de beauté
Spa
Transport
Location de voitures
Navette aéroport
Navette aéroport
Navette aéroport départ
Vue
Vue
Vue sur l'océan
À partir de 15:00
Les clients doivent présenter une pièce d'identité avec photo et une carte de crédit lors de l'enregistrement
Jusqu'à 12:00
Pets are not allowed.
WiFi is available in public areas and is free of charge.
The minimum age for check-in is 18
Free public parking is available at a location nearby (reservation is not needed).
Politiques enfants
Children not allowed.
Politiques sur les lits bébé et lits d'appoint
No capacity for extra beds or cribs.
Visa,
JCB,
Mastercard,
American Express,
Cash only,
UnionPay
Cet établissement accepte l'espèce.
Hôtels en vedette
Hôtels en vedette
Villes à proximité
Villes populaires