The location is great - right in the middle of the old town and no noise in the room - we had a courtyard room at the back. The breakfast was lovely with a great choice, regularly topped up and managed by very friendly and efficient staff. Reception staff were lovely and very helpful - nothing was too much trouble. The room was a bit small but clean. Plenty of shower gel, toilet paper and a hairdryer were provided as well as a kettle with tea and coffee in the room.

The bedroom was a bit small and not much room to walk round the end of the beds. The shower was difficult to get into with a double tile height step.

I was offered an upgrade at the same price from a small to a standard double, given there was space, which was very generous. The room was quiet and the location excellent for central sites. There is baggage storage. The hotel reception were really friendly and gave some travel and local transport tips.

It would have been good to have a coffee option in the morning, but it's not critical, as there are various cafes nearby. In general it's an excellent hotel.

Perfect location, in the historic centre of Bordeaux, a stone's throw from all the major sights and tram and bus stops. Very friendly staff, always smiling, helpful and ready to help. Good breakfast buffet, with sweets (great croissants) and savoury, also excellent for Italian habits.

Only one small defect, there was only a ceiling fan in the room and no air conditioning. But fortunately Bordeaux was very breezy!

Very helpful staff who answered our questions without any issues and were very accommodating. Water facilities for topping up bottled water especially as we were visiting during a heatwave. Very comfortable beds and extremely soundproof rooms so no problems getting to sleep at night. Very central location in Bordeaux and easy to get to.

Quite narrow corridors and when we first checked in mid afternoon we had to be very careful not to trip over the cleaning equipment including the vacuum cleaner plugged in an outlet in the corridor.

The staff were so lovely and helpful. Location couldn't have been better, in the heart of Bordeaux. Room was good value for what we paid and they offer a lovely continental breakfast.

The hotel has a policy that we leave our room cards at reception when we leave the hotel. This raised a bit of security risk, particularly if we returned and there was a different person on the desk than when we left. No one was required to prove anything beyond saying their room number on arrival. An odd policy, one I think they could tighten to help guests feel secure.

Super location in a safe area that was central, secure parking a 5 minute walk away, great location with bars, cafes and restaurants nearby. Huge choice of dining and drinking very nearby. Beautiful city with stunning historic buildings, very easy to walk around and I would highly recommend visiting this beautiful city.

Very clean hotel in a busy part of town. There's a lot of restaurants and shopping near by and the staff were really friendly. Breakfast being included was a big plus.

You have to leave the room key at the front desk which meant returning to the hotel a few times had no one at the desk. Had to ring the bell and wait for someone to arrive to get my room key multiple times. It wasn't a problem for me but you might want to bring ear plugs since it sits on a busy pedestrian street. Location is pretty far from the train station (30 min walk)

The location of the hotel was spot on. Everywhere was walkable and we didn’t experience any noise considering its central shopping street location. Friendly staff and adequate breakfast.

This is a pretty basic hotel. The lights in the bathroom flashed or turned off (we reported this) . Breakfast on second day wasn’t replenished so not much choice when we appeared at 9am.

Good connections by tram between the hotel and the airport. It was very central located. The breakfast had quite a few varieties, I especially liked the typical French quiche.

Unfortunately, there was no trash bin in the room so I had to have my own plastic bag to keep plastic and paper rubbish there and throw it away in trash cans outside in the street.

Location is PERFECT! You can walk pretty much everywhere and you’re on top of all the shops/bars/restaurants. Staff are very lovely and welcoming! Breakfast was nice if you’re into continental.

Our room was facing the street so it was very loud at night - to be expected but just something to keep in mind. Rooms a little dated but fine for what we needed.