The staff was amazingly supportive and professional, the location is good - near the busy part if the town, breakfast was very good, the hotel is close to the metro station, close to markets, bars and shopping mall.

It is maybe not the best option if you want to be in the busy side of the town (with bars, restaurants, crowd) near the old port, even though it is very close and walkable but maybe not good to walk alone from one side to another by your own during the night. Although I have to say that this side (north) of the port also offer many bars, restaurants and party options as well :).

The hotel is very modern, bright, clean and well-presented. Reception staff were friendly and helpful and the room itself was very nice: spacious, clean, comfortable beds, good bathroom etc. The hotel is located on a busy intersection, but our room was to the rear of the hotel and there was no noise. In terms of location, it was short walk of 5/10 minutes to the popular Le Panier district of arts shops and cafes etc. and a slightly longer walk 92/30 minutes) to the popular Vieux Port harbour area, so all in all the location was good. We only stayed one night so didn't have long to look around, but the hotel served our needs well for such a short stay and was only a short walk (albeit up a steep hill!) to get to the railway station. It would be much easier to arrive by train than to depart!

No problem with the hotel at all. Everything was great and no complaints whatsoever. Marseille as a city has its shabby, rough parts and could be described as being a bit on the tired side, which made the bright, modern attractive appearance of the hotel stand out all the more. Would definitely recommend staying there.

Good communication with the staff, nice tip to book in advance a parking lot at the nearby Q-Park La Joliette. The room was quiet, big and comfortable with some pleasant amenities (Nespresso machine with free coffee capsules), the bed was extremely comfortable, worth the money. The hotel is very nicely located, closed to Vieux-Port.

There is not foreseen parking lot to unload/load the car, which was quite frustrating in a city like Marseille. I spent some minutes to do the online check-in and they I was give a room I did not chose (bathtub instead of shower, different floor number) - the online checkin should be improved.

I recently had the pleasure of staying at the NH Hotel in Marseille, with my family and it was a truly delightful experience. The highlight of my stay was undoubtedly the breakfast. The buffet offered a wide variety of fresh and delicious options, catering to all tastes and dietary preferences. It was the perfect way to start each day. The room was equally impressive, providing a comfortable and relaxing environment. It was impeccably clean, well-furnished, and equipped with all the necessary amenities. The bed was exceptionally comfortable, ensuring a good night's sleep. What made my stay particularly memorable was the outstanding service from the staff. Everyone was warm, welcoming, and went out of their way to ensure my needs were met. I must give a special mention to Dennis, who was exceptionally attentive and helpful. His dedication to making guests feel welcome truly stood out and added a personal touch to our stay. Overall, the NH Hotel in Marseille exceeded my expectations in every way. I highly recommend it to anyone visiting the city. Nick and family

When we checked in, the hotel surprised us with a free upgrade to a premium room with free breakfast included (which we did not have booked). The size of the room was big with sofa and armchair. There was a desk and a big mirror. The bed was one of the most comfortable bed we have stayed ever. Good amenities. Exceptional buffet breakfast with high quantity and quality especially as we eat a lot! Staff was friendly and provided us with sufficient information regarding the port and how to easily access the train station. Location very convenient to access the port within walking distance (where the life of the city was situated).

Attractive, clean and upmarket property. Surrounding area felt safe for a solo traveler. Beds were comfortable and I liked the variety of pillows. Shower was great with different water jet settings and quality soaps. Towels and robes were soft and luxurious. Mini fridge a bonus. Room was very quiet with black out shades, and window opens for fresh air. Highly recommend.

Not a complaint but just fyi, it is a good fifteen minute walk from the train station. Also a 50 euro deposit is required from a credit card which is refunded after check out.

My stay at the hotel had its ups and downs. The breakfast was amazing—definitely a highlight of the visit. However, I encountered one unfriendly staff member on the first day, which was disappointing. Fortunately, the rest of the staff were very pleasant and helpful throughout my stay. There was an unpleasant fish scent in the corridor, which was a bit off-putting. On a positive note, the rooms were clean and well-maintained. Overall, it was a decent experience with some areas for improvement.

The hotel is located quite well, very close to the harbour and a short 20 mins walk from the Old Port area. We were given a larger triple room as we were with a 4yr old daughter. The room was quite big with a large double bed and a good sized single bed. The amenities were also quite good and the staff was very courteous.

The room had a very foul odour, most likely due to something with the air conditioning system. After we left the window open while we were out for the evening, the could odour was gone, only to return once the AC was on again.

Very nice and clean hotel. Staff was very helpful, rooms were big and clean. Check-in was very easy, online check-out was available. Location might not be for everyone, it is 16 min walking distance to Vieux Port, but very close to metro and tram, also very close to some museums and Les Terrasses du Port shopping center. Breakfast was wonderful. All in all a very good experience.

Different pricing for breakfast if you let them know the night before or in the morning (more expensive).

The staff at reception were very friendly and welcoming especially Lauren, Nolan, Wisal and others. They gave a very good feeling and an immediate response to all our inquiries. The room was lovely and quiet, very clean. The location was excellent close to all the sites we wanted to see, the port and the cruise to Parc national des Calanques‬. The cathedral, bus and trams were right outside the hotel with which we went to Notre Dame. The train station is also close. I loved the atmosphere in the dining room in the morning, which was spacious, comfortable, quiet and pleasant. We loved the selection of cakes and pastries, the varied fresh fruits every day