The hotel is in a great location, with a short walk to the Hackescher Markt S-bahn and other transportation options. Self-check in was very easy and our room was a very good size and very comfortable. The breakfast was very good and there was enough to choose from. We would be happy to stay there again.

Nothing really but the glass shower door did not open fully as the toilet was in the way - this may not be the case for every bathroom depending on the room allocated. There was also water leakage onto the bathroom floor from the shower but this was only a minor issue.

We loved our stay! The hotel is about 3 minutes walk to S-Bahn and about 10 minutes walk to Alexanderplatz. Plenty of cafés, restaurants and shops nearby. Even if it's located in the very centre of Berlin, the street is quiet all day. Hotel room exceeded our expectations, it was spacious, beds were comfy, had enough space in the cabinet, and other handful stuff (kettle, coffee maker, iron, hairdryer, enough towels...), bathroom was large and spotless, as the rest of the hotel. We also liked the self check-in/out and the possibility of leaving our luggage in a locker (for free). And I must mention the lovely staff, both present at the hotel for breakfast service and online, who were very nice to us and helped me recover my forgotten item. Thank you for having us and I'll be back!

The hotel location has many dining options, as well as shops. There is an important train and tram stop nearby. It is also possible to walk to Alexanderplatz in about 5 minutes. You can reach the Brandenburg Gate on foot in half an hour along the riverbank.

There is no hotel staff (except for the serving lady at breakfast). However, one can generally manage. Problems may arise in emergency situations, for example, if a suitcase gets lost on a flight and it is brought to the hotel, but there is no one at the reception to receive it.

We stayed for 4 days and 3 nights during the hottest days in July, so we really appreciated the AC. We loved coming back to a cool room. The shower was okay; the water pressure was quite nice, and it provided basic amenities. We loved the bed; it's quite firm, just the way we like it. The location is wonderful—very close to stores, our favourite cafes, and restaurants—so we explored everything on foot most of the time. The check-in process was also really simple; we checked in online one day before our arrival, and everything else went smoothly. It's an unmanned hotel, but when we arrived there was a friendly employee who greeted us and explained a few things to us. Overall, it's a no-fuss hotel in a really wonderful area of Berlin. We will definitely be coming back.

The shower in our room had gaps in the shower door and the wall, so water kept leaking outside the shower area when we used it, but we just had to be mindful about it. And would love a small fridge in the room.

Great location, metro station, shops, bars, restaurants are right next to the hotel. City historical attractions are 20 min walk from the hotel. Breakfast was good, small selection of food for every type of breakfast. You get glass bottle in your room and in the lobby you fill it up with still or sparkling water. Room was clean, bathroom was also clean and just the right size. In the lobby you can find lockers for your things, so you can leave them if you arrive earlier or if you are leaving later than your check out. Great hotel for short stays.

we enjoyed the room, the location. It was a decent breakfast as well. In general the concept of a staff less hotel appeared to be very nice, less hustle upon check-in, check out. Until there's smth missing or in need to be fixed (see our safebox story)

Our safebox was not working, needed battery replaced. We had asked for the replacement immediately (had to go to the hotel around the corner as there was already noone at ours, although it was about 4PM only), called them to remind of the request. The safebox was never fixed over the 3 days stay.

The rooms are well-designed with a good and subtle interior. The air-condition was great during hot summer days. Access to the facility was easy with a 24h door system for check in and out. The lockers in the reception for storing luggage after check out are very useful. All in all, this is a nice hotel with a perfect central location.

It feels a bit alienating to not have staff at the reception, as checking to the hotel is fully automated. However, help is available via phone and staff maintaining the property.

Nice to be able to handle everything with check in and out yourself, and still be able to eat breakfast at the hotel.

The buffet at breakfast was not extensive, and was not being filled up that much. So cheese was limited, and the apple juice I had to tip the container to get some every day. The pillows were simply too high! I was cranking my neck almost no matter what I did. So slept without a pillow some nights.

The comfort of the bed is awesome ! The location of the hotel is great near the center.

The staff was almost absent. When we need information, a guy tell us to go at the reception but after 15min nobody show up. When we arrived, the check it was fully on a digital screen, so for elderly person could be a blocker for that. The breakfast was good but not varied enough. The closing hours should be at 11a.m.

I was very pleasantly surprised by how quickly and willingly my request for a refund of the early check-in fee was resolved. You only recognize true quality of service when something goes wrong and needs to be handled — and in this case, it was handled exceptionally well. At this hotel, “the customer comes first” is not just a phrase, but a part of everyday reality. Highly recommended.