its very comfort and clean highly recommended for families. the apartment is well furnturied, clean, well occupied. its located in the center very close to metro station. they only bad thing that there is no private garage!

they only bad thing that there is no private garage!

Excellent location for exploring Berlin and superb variety of food choices in the local area. Apartment was smart over all and well presented, comfortable and well equipped. There was ample storage space and the apartment was kept VERY clean by the service personnel. Staff were exceptionally friendly and helpful.

WiFi was PAINFULLY slow. Minibar items were also prohibitively expensive given the proximity of convenience stores. There were a few untidy sticker residue patches, scratches in paintwork and loose fittings that maintainance should have picked up on.

It can be preferred because it is in the city center. The furniture in the apartment is quite new and useful. Both the rooms and the bathroom and toilet are spacious.

The lighting in the rooms is insufficient. The street is quite noisy. When you open the window, all the sound of the street comes into the room. Someone who is sensitive to sound may feel uncomfortable even with the window closed.

No breakfast was provided. Location of the apartment was fine and easy to access train.

The bathroom didn’t smell good. There was no access to internet. The checking process and pick up of keys was complicated. We tried to use the button outside to speak to reception to get into the building, but we kept getting cut off. I must have pushed the button at least 10 times. It was cold and raining. The instructions in the email were all in German. I contacted the company but they were no help.

Everying about this property and location was amazing! Communication before we arrived was prompt and friendly. Our room was ready when we arrived just after 2pm and so we were able to check in early without a surcharge. The three bedroom apartment was great for our family of five - very spacious and comfotable. Beds were comfy, pillows amazing compared to some other expereinces we have had and despite other reviews, we didn't find it that noisy. Really nice products in the bathroom as well. The location is excellent - very easy to access Berlin Hbf by bus and tram, walking distance to Hackescher Markt, U Bahn and trams on the doorstep, many cafes, restaurants etc very close by. We love this area of Berlin and will definitely return to stay here again. Internet is fast and reliable.

Really nothing to improve - although there seemed to be no facilities to recycle waste. Checked with all five family members and there were no complaints!

The receptionists were quite polite, professional, helpful and helped with nuanced requests (i.e. instructions on how to use a a cable for internet). Room was designed by an artist. Nice to know that ARR supports local artists. Wish it was well kept (i.e. seems like things were taken from the design, sad!). Loved the velvet window shades, very luxurious look. I liked the little kitchennette, useful for ordering food to have in. The location was lively and happening, lots of really good cafes, restaurants, being in Mitte. I really like the option for both card access to the hotel but also number/digit entry into the room. The mattress was excellent and super comfortable and firm. Had a great nights rest!

I didn't like the shower pressure. I have long thick hair and it needs a good power wash being in a busy city. The location was a little noisy at night, so not the best place to be if you want dead quiet during your sleep. We liked that when we did find some uncleanliness in the room, they compensated with a treat of the Nespresso, so they made up for it.

The apartment was spacious, very clean and in a brilliant location from where we could get to the main sites very easily - many on foot. The staff were without exception delightful and very helpful. The information in the apartment about local amenities was excellent. Provision of towels and bathroom accessories was generous. There were restaurants, cafes and bakeries within a couple of minutes walk from the apartment.

The kitchen was missing a bread knife! The front bedroom could be a little noisy for a light sleeper with the tram line right below but it didn't bother us and it added to the ambiance.

The location was great! It was close to the main station so it was easy to travel. Besides, there were great cafes around so we had many choices for breakfast. The room was spacious and clean and they had coffe capsule which my family enjoyed. They had all the utensils so it was easy for us to have something inside.

The windows were huge and was facing straight to the road so we could hear what's happening pretty clearly :( Also, the room right above us kept making noises where it seemed like they were moving their bed or something. Honestly it was more loud and annoying than the sound coming from the road. The bathroom was way to hot because of the generator but we didn't know how to cool it down so it was like a sauna in there.

Great location in the heart of Mitte. We could walk everywhere. It was a very comfortable room with plenty of space, a small dining table and nice sofa to sit on. We had great views of the hustle and bustle of Mitte out the windows. It felt luxurious yet was very reasonable.

It wasn’t a problem for us, but the staff on site is there during regular working hours only. You have to be sure to check in the day before and pay an additional security deposit, just FYI.

Staff were great, room was brilliant, cleaning was fantastic. Lovely location. Just had a great time and a great holiday.

Really it was great, I only have minor quibbles. I room 35 one lamp had a slight buzz sound - I just unplugged it. The Aircon blows at the main bed and I found that dried my lips out, so I just turned it off. Floor got very sandy after going to the playgrounds. Would have been wonderful to have had a broom available so I could sweep up. Checkin process was very difficult from a mobile phone with poor internet. Would have been good if Security Deposit could be given before checkin (maybe at time of booking), to make things less stressful.