Fantastic location on Unter den Linden, right next to the Brandenburg gate. A gorgeous old building, beautifully maintained and tastefully decorated. Every staff member we encountered was courteous, helpful and friendly. The buffet breakfast was a daily highlight with the most amazing dining room, super friendly service and a wide range of delectable dishes to choose from. Their Belgian waffles merit a special mention. We will definitely visit again!

Wow.. this is a beautiful spot! We were mesmerized by the location, truly in the heart of it all!

Hotel staff were terrible— unfriendly and did not do their jobs effectively! No one cares about the customer! From check in to check out, the staff needs massive training! The man checking me in didn’t even tell me that breakfast was included in my stay, so we never had a chance to use it! (Yet he took forever checking us in!! Ughhhh). The woman who checked us out didn’t try to help me at all with getting that corrected, nor did she even seem to care that my family and I missed out on a very important perk! The service at this hotel was truly terrible, and thus I do not recommend this hotel! Save your money — there are better hotels who don’t treat customers like garbage.

The location is perfect for first time visit to Berlin. The beds are very, very comfortable and the room is quiet. I enjoyed returning to the lobby from forays to Bundestag, Tiergarten, and Museum Island. I especially loved watching the sun set behind the Tor while dining.

This is just me.... I would have loved more reference to Bernie Gunther of the Philip Kerr novels. Bernie is fictionally the House detective at the Adlon in 1934 in "If the Dead Rise Not". Still I was thrilled to walk in his footsteps and find a book I can read on the history of the hotel by Hedda Adlon.

Location, classic design and excellent breakfast

As the booking was done on “Booking” application on cellphone, nothing was mention about the room view, and we discovered that “deluxe room” view is to inner courtyard, so we payed an additional 200€ per night for a room with boulevard view . In addition, the large king bed we asked for was actually two beds side by side, two separate blankets ,you can easily slip between, no chances for two people to actually sleep together

Rooms and beds were very comfortable. Breakfast was outstanding! Lobby and restaurant were festive and food was delicious. Location was good for local history, museums and Christmas markets. Staff was professional and courteous. Overall a beautiful hotel and nice experience.

Fitness center was adequate, but the pool was quite small for more than two people at a time. Jacuzzi was only lukewarm. And, not necessarily a fault of the hotel, but earlier check-in wasn't possible. If your flight arrives in the early AM, I'd suggest reserving the room the night before.

Grand luxury with historical atmosphere! Everything is a treat at this hotel. Breakfast is truly amazing, I have travelled extensively, however, this was something extra! Or dinner with a view of Brandenburger Tor, if you love classic hotels you will not miss anything. Pricey, but you get the luxury you pay for.

Products in the bathroom, a disappointment.... one really supertiny bottle of each is not enough. No luxury feeling there... Needs an upgrade if you ask a modern woman!

Absolutely out of this world breakfast with Champagne and Caviar and the most high grade food you can wish for. The location without doubt the best directly located at Brandenburg Gate. Rooms are dated and not up to the standard ADLON is known for for many years and urgently need a refurbishment. Chipped Furniture and rundown carpets are a no go. Bathroom is still good. Remove the ancient CD players!

Room Condition and very old style Pool, Steam and the hideous relaxation area.

Checking in was easy, I was given a very pleasant room. Thre breakfast.was absolutely superb with a great deal of choice. My daughter came to visit and she had a late breakfast at 11.00 am with absolutely no problem

There was no explanation about the workings in the room. For instance I wanted to make the room a bit warmer but there was no obvious thermostat to adjust. I had to ring reception for an explanation in order to discover that the thermostat was in the drawer of the bedside table. Another problem I had what is turning the lights off. In doing so I inadvertently put on the red light indicating but I did not want to be disturbed. The result was nobody cleaned the room until late in the day when I complained to the housekeeping department. Furthermore, it was impossible to turn off all the lights from the bed.

The hotel impressed us as soon as we walked in the door - the entrance lobby is beautifully decorated with fresh flowers and a spectacular fountain. The reception staff were friendly and helpful. Our room was huge with separate shower and bath, and even a separate room for the toilet! We really enjoyed looking out onto the Brandenburg Gate, both from our bedroom and from the stunning breakfast room. It was my friend's birthday on our second day and the staff kindly gave her a traditional German birthday candle for our table. We absolutely loved the breakfast; there was all we could have wanted and more, even four or five types of caviar and champagne, all served on beautiful floral crockery. A real highlight was the pool and wellness area - it's kept exceptionally clean and fresh water and fruit are provided. Ideal for relaxing in after a hard day's work (or a tiring day of sightseeing!). We enjoyed every second of our stay; I can't think of anything that could be improved. Special thanks to the lovely lady from Naples on the breakfast reception desk, who moved us from the lobby to a fantastic table with the very best view of the Brandenburg Gate.

Nothing

It’s a very elegant building and has a very luxurious interiors. the staff are very helpful and friendly. Room service was delicious and the quality to detail was perfection.

The service in the Quarre restaurant was very slow, the food was delicious however, we had to wait 50 mins between our mains and our dessert. It was our 25th wedding anniversary and there was no acknowledgment by the hotel throughout our stay, which I found very unusual.