Excellent location, close to a large train station, you can get to different stations without any problems. Not far from the hotel there is a Museum Island. Right across the road there is a pier where boats depart for a cruise along the river. The staff is very friendly and helpful. They helped us buy a city pass and cruise tickets. The room is nice, clean and big. Comfortable bathroom, mini fridge, excellent air conditioning. Very good breakfast, many different dishes, vegetables, sweets. The waiters will bring you coffee. We chose the room with view to the river - very nice.

Pillows were too soft, not enough power sockets in the room.

Excellent location, large, clean and quiet room, comfortable bed, good heating, the lights and the plumbing in the bathroom worked fine, great breakfast.

The bathroom was a little small relative to the size of the room and the plumbing and the bathtub a little dated. The room price a little bit overrated. Otherwise, the overall impression good.

Our room was quite nice and included the two twin beds we requested. We were assigned a very quiet room. We like to have coffee in our room and there wasn't any kettle or cups available. After contacting the front desk, they sent someone with a kettle, cups, saucer, and coffee. Whenever we needed ice, the bar was able to provide it to us directly. We liked that there was always someone at the front desk to assist us--even when we had to leave for the airport at 2:30 am. The breakfast that was provided was the best we had on this trip. We stayed here several years ago and our return visit was just as great.

Some things have changed because of Covid, we understand. However, once we can hopefully get back to normal, I think having the kettle and coffee available (and replenished) is something that should definitely be considered to add back.

Large, spacious room. Excellent location. Room was very clean.

Wi-Fi wasn’t working in the rooms during our stay which was very inconvenient.

Location excellent. Staff and room decor excellent. Check in and check out seamless.

There were no power sockets on either side of the bed.

Twin beds which we requested…..ok. Some very helpful reception staff.

Pillows awful…….even though they had a pillow “menu” this was not communicated in the room so I had to ask in reception. The choice was overly complicated and the descriptions mostly meant nothing, rather flowery names. I only wanted a firm pillow…..most hotels think you want those terrible feather things which give absolutely NO support!!! They also delivered the wrong one and the housekeeping staff member was very surly. One female receptionist was very rude when I asked why my room hadn’t been cleaned by 3pm….she was indifferent to the situation and also very miserable. Not a good impression and bad ambassador for the hotel.

Room was surprisingly big for a city hotel and spotlessly clean. Breakfast was nice with a good selection. Location was very central and close to many amenities. Would definitely stay again.

The staff were pleasant but didn't provide any information when checking in, at breakfast etc. It could be a language barrier and is a minor thing.

Location was absolutely perfect! Very close to many attractions and restaurants and shops. The Friedrich train station just across the road was fantastic. Room was lovely. Well decorated, clean, great bathroom (great additon of the Rituals products). Was so impressed with everything!

The staff at reception could have been a little more friendly and approachable, however we had no issues with hotel which was great. The beds, particularly the pillows, could be more comfortable.

The Melia Hotel in Friedrichstrasse is a superb Hotel right in the heart of Berlin on the banks of the Spree and within walking distance of the Museum Island , Checkpoint Charlie the Brandenburg Gate the Jewish Museum and many other attractions. It is a located a very short distance from the rail station which is an efficient cheap and convenient method of travel further afield in Berlin. Right from the start the hotel and staff impressed me, from the lovely fragrance that hits you on entering the reception, the polite helpful and friendly reception staff, the cleanliness and comfort of the hotel rooms and the wonderful breakfast food choice included in our price which was available in the dining room. The dining staff were quick and efficient and helpful and the food choice and selection was superb. Our room was warm clean and tastefully decorated, the bed was comfortable - the one and only fault for me was the pillows which were not firm enough for my personal taste but that’s a minor criticism and entirely subjective. The free toiletries provided were from Rituals and were available to purchase separately should anyone wish to, I bought a shower gel as I loved the fragrance. The shower was great with plenty of hot water. The underfloor heating in the bathroom was a great idea. A special mention should go to Kai the on duty concierge for his helpfulness, the information he provided to us and for the knowledgeable interesting conversations we had with him during our stay. A very charming, witty funny and interesting guy who is an asset to the Melia Hotel. All in all we enjoyed our stay in Berlin and would definitely recommend this excellent hotel and would definitely book again for its location, quality and high standard should we ever return to Berlin.

Everything was excellent and of the highest standard. Wasn’t keen on the hotel Tapas Bar food where we ate on the first night - but that’s a matter of personal taste. I would suggest some sort of extractor fan in the bathroom as it sometimes felt like a sauna, but again that’s personal preference.

The bed was so incredibly comfortable! We didn’t use the facilities so I can’t comment on those or the breakfast but the staff were lovely and the location was excellent! It wasn’t more than a 20-30 minute walk for most of the things we wanted to do. The staff were absolutely wonderful and our room was so spacious! We absolutely loved the hotel.

There were a few hairs in the shower when we arrived which I didn’t mention only because we’d been up for over 36 hours by the time I had a shower so I rinsed them off and then went to bed (we had zero issues with this the next couple of days so it must’ve been a one-off). The bit that holds the shower head was also broken which we mentioned to reception and they wrote it down and were going to fix it. The TV was also not brilliant and didn’t have Netflix or anything which I only noted as we were hoping to relax and watch something after our incredibly long first day but it’s not exactly a requirement. Just a note though! Breakfast was approximately €60 per day which seems a lot but not having breakfast included actually turned into a positive as we got to try more local cafes!