The hotel is brand new, everything is well maintained and clean. The reception staff were exceptionally friendly, accommodating, and welcoming. The bar staff were very courteous and polite. The breakfast staff were friendly and helpful. The geothermal pool is a nice thing to have in the SPA. The breakfast was of very good quality. The location is great in walking distance from all good restaurants. The room was large and comfortable, and exceptionally clean. Overall, it was a relaxing, well designed, spacious, luxurious location, and it made us happy to come back to the hotel after a day of visits.

I didn't like that were was not enough transparency that the SPA is not included in the room price, and that there is an additional fee to pay to access it. It was not clear to us that this was the case until we came to the SPA in our bathrobes downstairs. The shower in room 316 was not draining the water properly, so this caused discomfort, which I signalled to reception upon check-out.

Brand new hotel. Opened December 2022. Great central location, very smart , great friendly helpful staff.

The hotel was so close to everything, we walked everywhere. The pick-up bus stop for excursions was less than a minute walk too which was so convenient. Facilities at the hotel were great and the Spa was just a treat especially if you've been out the whole day. On arrival (late evening), the night staff on reception and for the duration of our stay were the best I've come across. Wadim and Issa were so helpful and are a credit to the hotel. They went above and beyond with booking our excursions finding us the best value for money. I was staying on longer and extended my stay. Lukas (Front Desk Manager - I think???) helped in securing the best rate which was amazing. We didn't use the restaurant but the room was a great size, hotel was is in an excellent location and the Spa was just amazing.

Noise from construction work in the morning but that'll of course be temporary. Also some noise from nightlife so would suggest soundproofing rooms. View from the room wasn't anything to write home about - it was the side of the building next to it. Booking.com were really poor with communication so contact the hotel directly.

It is located right in the central part of the capital region and has good proximity to the main attractions in the city. The meals here were also delicious. Everything is new here, and I would say they are shiny.

Because this place is merged with several separate buildings, the same floor may not be on the same level. If you take another lift, you may easily find yourself lost. A socket near the tap may not be safe.

The room was spacious and clean and the beds were very comfortable. The common area was beautiful. The cleaning staff was on strike so the room could not be serviced daily; however, we did not need it to be. The other employees were very helpful with providing clean towels and keeping the common area spiffy. The location was perfect for walking around town, with shops and restaurants very close, and for walking to main bus stops for tour pick ups.

The restaurant never seemed to be open which may have been due to the strike.

Fabulous location very well looked after Divana was great and sorted out a lovely restaurant for my wife’s birthday. Not sure what happened to the flowers ? Great breakfast and very good attitude of all staff. Would definitely return.

Banging noise in room 208 off and on sounded like pipes but it was hard to get a full nights sleep. I am sure it could be sorted very simply.

Excellent breakfast, with choices that include local foods. One can choose the type of coffee or tea they prefer. The buffet is enough, but they offer choices of eggs, pancakes and omelets from the kitchen as well. May I also add that the staff is most accommodating to any reasonable request.

Change of fruit options from day to day, though winter is a hard time to get fresh fruits.

The hotel is brand new and being very well maintained. The Front Desk staff is knowledgeable, friendly and well attended. The breakfast buffet is of great quality and staff were attentive.

The room could have better lighting; it was quite dark and hard to see, especially around the bed area.

The room was spacious and immaculate. We had a lovely stay and only wish we could have stayed longer!

It would've been nice to have designated parking for the hotel. I understand parking is a challenge in any city, so it was reasonable that we had to find street parking on our own.

High end modern clean hotel. All amenities were excellent, breakfast excellent with good choices, everything fresh and tasty. Large spacious rooms.

The price. Taxi can’t get right up to the front door, has to park 100 meters away.