1.418 recensioni
Da
$689Chetumal Puerto Juárez, Km 282, Playa Del Carmen, 77710, PLAYA DEL CARMEN, Messico
1.418 recensioni
1/70
Pacchetti Spa/Benessere
Ristorante
Sul mare
Spiaggia privata
Piscina all'aperto
Parcheggio Privato Gratuito
Wifi gratuito
Servizio in camera
Benvenuti all'Hotel Xcaret Arte - All Parks All Fun Inclusive - Adults Only, un'oasi a cinque stelle situata nella vivace città di Playa del Carmen, Messico. Questo hotel esclusivo offre un'esperienza veramente coinvolgente per i viaggiatori in cerca di lusso e avventura. Con la sua posizione comoda a soli 4,1 mi dal centro della città, avrete facile accesso a tutta l'emozione che questa destinazione ha da offrire. All'arrivo, sarete accolti con calda ospitalità e un suggestivo scenario fronte mare. L'hotel vanta una zona spiaggia privata dove potrete rilassarvi e godervi il sole, oltre a una piscina all'aperto completa di un emozionante scivolo d'acqua. Per un po' di coccole, concedetevi pacchetti spa e benessere o rilassatevi nella stanza vapore e sauna. Gli ospiti attivi possono approfittare del campo da tennis o godersi una sessione di allenamento nel centro fitness. Con 1418 recensioni entusiastiche, Hotel Xcaret Arte lascia un'impressione duratura sui suoi ospiti. L'hotel dispone di camere insonorizzate, aria condizionata e un balcone privato per garantire un soggiorno confortevole. Gustate deliziosi pasti e bevande rinfrescanti presso il ristorante e il bar in loco, o optate per il servizio in camera per un'esperienza culinaria più intima. Il parcheggio e il WiFi sono gratuiti, inoltre l'hotel offre un servizio navetta gratuito e trasferimenti da/per l'aeroporto per una maggiore comodità. Imbarcate in una vacanza veramente memorabile all'Hotel Xcaret Arte, dove lusso senza pari e avventure emozionanti vi aspettano. A partire da soli $689, questo straordinario hotel è la destinazione perfetta per coloro che cercano un'esperienza straordinaria a Playa del Carmen, Messico. Prenotate il vostro soggiorno oggi e lasciatevi incantare.
Quando si tratta di servizi, l'Hotel Xcaret Arte ha tutto. Puoi fare un tuffo in una delle piscine all'aperto, tra cui la Piscina 1 che presenta un tuffo e offre una vista mozzafiato. Immagina di sorseggiare un cocktail rinfrescante mentre ti godi il panorama mozzafiato. Gli amanti del cibo saranno entusiasti della varietà di opzioni gastronomiche dell'hotel. Concediti la cucina messicana succulenta nei ristoranti come XAAK, CHINO POBLANO, KIBI KIBI e ARENAL. Se hai voglia di sapori internazionali, ENCANTA è il posto giusto. Per assaporare la cucina mediterranea, dirigiti verso CAYUCO. TAH-XIDO offre piatti giapponesi, mentre il MERCADO DE SAN JUAN propone un mix di sapori messicani tradizionali e moderni. Con così tante opzioni, potrai soddisfare le tue voglie qualunque cosa tu desideri. All'Hotel Xcaret Arte, anche i tuoi amici pelosi sono i benvenuti. L'hotel accetta animali domestici, anche se potrebbero essere applicati costi. Quindi puoi portare con te il tuo amato compagno per vivere la vacanza di lusso insieme a te. Con i suoi servizi di prima classe, piscine mozzafiato e diverse opzioni gastronomiche, l'Hotel Xcaret Arte promette un soggiorno indimenticabile. Che tu stia cercando di rilassarti in piscina, concederti una deliziosa cucina o esplorare la vivace città di Playa del Carmen, questo hotel ha tutto ciò di cui hai bisogno per una vacanza veramente straordinaria. Prenota il tuo soggiorno oggi e preparati a intraprendere un'avventura come nessun'altra.
Aeroporti più vicini
Cozumel International Airport
12,9 miCancún International Airport
35,2 miPacchetti Spa/Benessere
Ristorante
Sul mare
Spiaggia privata
Piscina all'aperto
Parcheggio Privato Gratuito
Wifi gratuito
Servizio in camera
Centro fitness
Navetta gratuita
Scivolo d'acqua
Bagno turco
Navetta Aeroportuale Gratuita
Spiaggia
Sauna
Aria condizionata
Idromassaggio
Campo da tennis
Bar
Terrazza solarium
Sportello escursioni
Parcheggio in loco
Terrazza
Camere insonorizzate
Personal trainer
Reception 24 ore su 24
Camere non fumatori
Ombrelloni da spiaggia
Sedie da spiaggia/Sdraio
Giardino
Balcone
Mostra 4 foto
Adultos Suite, Vista Fiume
1 Letto King Size
1 Divano Letto
Balcone
Wifi
Minibar
Aria condizionata
x8
+
x5
Più dettagli
Mostra 4 foto
Spa Suite, Vista Fiume
1 Letto King Size
1 Divano Letto
Balcone
Wifi
Minibar
Aria condizionata
x8
+
x5
Più dettagli
Mostra 4 foto
Swim Up, King, Vista Giardino
1 Letto King Size
1 Divano Letto
Balcone
Terrazza
Wifi
Minibar
x10
+
x6
Più dettagli
Mostra 4 foto
Spa Suite, Vista Giardino
1 Letto King Size
1 Divano Letto
Balcone
Terrazza
Wifi
Minibar
x8
+
x5
Più dettagli
Mostra 4 foto
Suite, Vista Fiume
2 Letti Matrimoniali
645 piedi quadri
Idromassaggio
Balcone
Minibar
Aria condizionata
x3
+
Più dettagli
Mostra 4 foto
Suite, Vista Giardino
2 Letti Matrimoniali
645 piedi quadri
Idromassaggio
Balcone
Minibar
Aria condizionata
x3
+
x5
Più dettagli
Mostra 4 foto
Suite
1 Letto King Size
645 piedi quadri
Idromassaggio
Balcone
Minibar
Aria condizionata
x8
+
x5
Più dettagli
Mostra 4 foto
Suite, King, Vista Fiume
1 Letto King Size
Vasca idromassaggio
Balcone
Minibar
x3
Più dettagli
Mostra 4 foto
Spa Suite
1 Divano Letto
1 Letto Queen Size
645 piedi quadri
Idromassaggio
Balcone
Minibar
Aria condizionata
+
Più dettagli
Mostra 4 foto
Suite Deluxe
1 Letto King Size
645 piedi quadri
Vasca idromassaggio
Balcone
Minibar
+
Più dettagli
Mostra 4 foto
Suite, King, Vista Mare
1 Letto King Size
645 piedi quadri
Vasca idromassaggio
Balcone
Minibar
+
Più dettagli
Mostra 4 foto
Suite, 2 letti matrimoniali, Vista Giardino
2 Letti Matrimoniali
645 piedi quadri
Idromassaggio
Balcone
Minibar
Aria condizionata
x3
Più dettagli
9.4
1.418 recensioniCategorie di valutazione
Pulizia
Comfort
Posizione
Strutture
Personale
Rapporto qualità-prezzo
Qualità WiFi
Colazione
Recensioni in evidenza:
🇷🇴
Silvia
9.1
gennaio 2023
I've stayed twice at this hotel. I love everything about it. It's perfect in every way except for some very rigid rules they have with the deposit. I guess they want to avoid unhappy situations. But this is serious and you should read the bad part as well before booking.
The rigid rule did not allow me to leave cash as deposit ( they only offered to change to pesos - what could I do with pesis at the end of my vacation going to the airport), and they do not accept debit cards either. So they charged me 200 USD promising to pay it back on check-out. It's been 1 month and 1 week and I have not received my money back. The hotel no longer answers my emails requesting the proof of payment I could use with my bank. A hotel at the level of Xcaret Arte is ignoring a 2 time customer and the return of my deposit. So this is a big red flag for me. I no longer trust this hotel. Hope someone sees this and takes some actions. I'll tell everyone how I was ripped off by a luxury hotel.
🇨🇦
Syu
8.2
maggio 2023
clean, spacious room. beautiful beach.
We stayed 5 days and couldn't get to try the restaurant we want. There was additional charge per person for some restaurants which they shouldn't say "all inclusive" and it was almost impossible to book the Japanese restaurant for dinner, it was already fully booked for the whole week when we arrived there. we have very limited choice of place for dinner and ended up going to the same place for 3 days.
🇺🇸
Arturo
10
settembre 2022
We stayed in casa de los artistas, which is the exclusive house they have. Of course you have to pay more. Nonetheless, the service they provided was excellent. We had access to exclusive restaurants in both hotels: hotel Xcaret arte and hotel Xcaret Mexico. They gave us an ocean front suite which was espectacular. We took beautiful fotos from our room. They assigned to us a mayordomos who were really helpful in different ways, they were very attentive to our needs.
They need to tell some of their staff regarding waiters to be more friendly with sincere personality not fake. I said this because there was one waiter in kibi kibi restaurant who at the beginning was all friendly and joyful but when I told him that I will bring a bottle of wine from my room rather than to buy one there, his attitude turned out very upset and the rest of the dinner was just getting increasingly worse. Out of respect to this waiter, I don’t mention his name here
🇺🇸
Rob
9.1
gennaio 2022
The hotel was absolutely beautiful and unlike any other. The pools, river and beach are stunning. This was also the first all-inclusive where the food was top notch, tasting menus, even the room service dining. Would highly recommend for foodies. And all of the staff were fantastic and personable.
Unfortunately the concierge was not up to par in comparison to other five star resorts. It's possible due to hotel being too large or the staff being too young but all of our reservations were wrong or not completed when we showed up for fine dining. Also, we were celebrating a birthday but they set up surprise in room for anniversary which was odd. The only other note is the mixed drinks at the pool were pretty weak but not the end of the world as the liquor is top shelf.
🇺🇸
Kyle
8.2
gennaio 2022
It was so big and there were so many places to find privacy and relax. Bio and Las Cuevas were incredible.
Not enough wayfinding or stairs. You have to walk back and forth on multiple floors to get to where you need to go. There needs to be a better map or way finding system. I’d also like one Italian restaurant on the property. I’d stay twice as long if there were more food options that actually felt differently. Arenal and Cayuga were disappointing. The fresh fish did not taste fresh.
🇸🇻
Liz
10
agosto 2022
Loved the property and all the options on activities to do and regret not staying longer. Food was very good and parks lots of fun. I also wanted to call out a staff from Cinthia who was our tour guide in Xenotes and Najaida from rest CANTINA VI.AI.PI is wonderful.
Not all the staff are helpful and no one explains that you need to make reservations for some amenities and new because I read on the website and if I hadnt I probably would have not been able to attend since they are usually booked.
🇺🇸
Chi
8.2
aprile 2023
FOOD WAS AMAZING. HOTEL WAS ACCOMIDATING TRANSPORT TO AND FROM AIRPORT WAS ENJOYABLE
BOOKING.COM DID NOT COMMUNICATE WITH XCARAT ARTE HOTEL PRIOR TO MY STAY. 1. I WAS ASKED TO PAY THROUGH XCARAT ONLIN PORTAL AND WAS ONLY TOLD TWO DAYS BEFORE MY STAY. I WAS UNDER THE IMPRESSION THAT PAYMENT WAS WITH BOOKING.COM. 2. AFTER CALLING THE HOTEL REGARDING ITEM 1, I WAS INFORMED THAT THERE IS A "WISH LIST" FORM THAT I NEED TO FILL OUT PRIOR TO MY STAY THAT MAKES RESERVATIONS OF RESTURANTS AND ACTIVITIES AT THE XCARAT RESORT. SINCE I WAS UNAWARE OF THE FORM UNTIL LATE, WE WERE NOT ABLE TO GET THE RESERVATIONS TIMES THAT WE WANTED. 3. PLEASE MAKES SURE BUS TRANSPORT/PICKUP TO AND FROM CANCUN AIRPORT IS PROVIDED IN THE BOOKING.COM DETAILS.
🇦🇺
Eliana
10
luglio 2023
We loved everything about our stay. We stayed in casa de la paz and we had the bonus of having free hydrotherapies if we wanted as part of our stay. The food was incredible, the highlight was Apapachoa, although is vegan it's top quality and the service was the best. You're never bored to know where to go, so many options of pools, roof top pools, water canals and beach. Having access to all the parks is always a big plus! our favourite was Xplor Fuego and Xochimilco. The room was sensational! we stayed 2 weeks for our honeymoon and the bed was so comfortable, we even tried the sauna in the bathroom! All in all, no complaints with the room. Staff was all super friendly, always willing to make your stay more fun and comfortable. In terms how we would rate the restaurants, most favourite were Apapachoa (rooftop delight), Encanta (degustation menu with view of the theatre), and Arenal (awesome lunch options), Mercado San Juan (lots of delicious food options, we loved sunday's brunch), Cayuco (we loved making our own seafood cocktails and ceviches), Chino Poblano (great asian and mexican mix of flavours), Cantina (great flavours). Best places for cocktails rooftop pool bar at casa la piramide and Arenal. We also went to HA in our last night and was worth every penny! very memorable and incredible food, definitely worthwhile to go.
The restaurant that we liked the least was TAH-XIDO. It was nice but out of all the restaurants that's the one that was the least impressive even though my most favourite food is japanese. Food service in the room wasn't as good as we hoped for, something they may need to improve on. Also we were disappointed that all pools close at 6:30pm when we noticed that at Xacaret mexico some children were still in pools much later than that when we went to eat at HA restaurant.
🇪🇸
Andrea
10
agosto 2023
This place was amazing. The staff was very friendly and helpful. From when you arrive at the location until the bus dropped us off at the airport, the team was very attentive. The food was of high quality and very good! Same with the drinks. The rooms have everything you need. The hotel is very safe. It may seem price but when you calculate what you will spend in a five star hotel, transportation, food and activities you will see that's its totally worth it. We had the garden view room and we loved it then we moved to a river view room and it was also great! No matter the room you stay, your experience will be great! Highly recommended. Will definitely come back.
Everything was great. Next time will book in a less raining season. Even though the weather wasn't the best. Our stay was memorable.
🇺🇸
Eddie
10
febbraio 2022
What didn’t I like about the property is a better question. Everything from the staff, the food, the drinks the natural environment were just perfect. My girlfriend and I loved it so much we signed up to be members with their destination club and are already planning to go back in December! The staff goes out of their way to make you feel welcome and pampered! The specialty restaurants needed reservations but those are also included in the price. But for us, the buffet was #1! Such pretty decorations and so many options of food that it’s hard to choose what you want haha! Shoutout to the bartenders for making us non stop specialty cocktails and for having us turnt up hahaha! Can’t wait to go back and see our new friends Alan, Alicia, and Sarahi!!
The only thing I didn’t like about the property is that there is so much to see and do! It makes you feel like you barely scratched the surface of restaurants, hidden cays and beaches, adventure parks and other amenities. That was definitely our motivation to return and check out more the next time we are there!
Attrazioni
Xenses Park
0,2 miRio Secreto Nature Reserve
1,1 miFundadores Park (El Zócalo)
4,5 mi3D Museum of Wonders
5,3 miKantun Chi Ecopark
10,6 miXotik-Ha EcoPark
10,8 miDiscover Mexico Park Cozumel
12,2 miThe Mayan Cacao Company
14,4 miPlaya Palancar
16,1 miSan Gervasio Mayan Ruins
18,6 miSelvatica
20,4 miEl Mirador Lookout
21,4 miCenote Dos Ojos
25 miCenotes Sac Actun
26,2 miCasa Cenote
28 miAttrazioni
Xenses Park
0,2 miRio Secreto Nature Reserve
1,1 miFundadores Park (El Zócalo)
4,5 mi3D Museum of Wonders
5,3 miKantun Chi Ecopark
10,6 miXotik-Ha EcoPark
10,8 miDiscover Mexico Park Cozumel
12,2 miThe Mayan Cacao Company
14,4 miPlaya Palancar
16,1 miSan Gervasio Mayan Ruins
18,6 miSelvatica
20,4 miEl Mirador Lookout
21,4 miCenote Dos Ojos
25 miCenotes Sac Actun
26,2 miCasa Cenote
28 miAeroporti
Cozumel International Airport
12,9 miCancún International Airport
35,2 miXAAK
Cucine
Ambienti
ENCANTA
Cucine
Ambienti
CHINO POBLANO
Cucine
Ambienti
CANTINA VI.AI.PY.
Cucine
Ambienti
KIBI KIBI
Cucine
Ambienti
MERCADO DE SAN JUAN
Cucine
Ambienti
CAYUCO
Cucine
Ambienti
TAH-XIDO
Cucine
Ambienti
ARENAL
Cucine
Ambienti
APAPACHOA
Ambienti
Posizione
Caratteristiche
Disponibilità
Pacchetti Spa/Benessere
Ristorante
Sul mare
Spiaggia privata
Piscina all'aperto
Parcheggio Privato Gratuito
Wifi gratuito
Servizio in camera
Centro fitness
Navetta gratuita
Scivolo d'acqua
Bagno turco
Navetta Aeroportuale Gratuita
Spiaggia
Sauna
Aria condizionata
Idromassaggio
Campo da tennis
Bar
Terrazza solarium
Sportello escursioni
Parcheggio in loco
Terrazza
Camere insonorizzate
Personal trainer
Reception 24 ore su 24
Camere non fumatori
Ombrelloni da spiaggia
Sedie da spiaggia/Sdraio
Giardino
Balcone
All'aperto
Arredi esterni
Balcone
Giardino
Spiaggia privata
Sul mare
Terrazza
Terrazza solarium
Attività
Campo da tennis
Ciclismo
Discoteca/DJ
Noleggio biciclette
Spiaggia
Camera da letto
Armadio o guardaroba
Caratteristiche di sicurezza
Accesso a professionisti sanitari
Kit di primo soccorso disponibili
Cibo & Bevande
Bar
Bar degli snack
Caffetteria in loco
Frutta
Minibar
Ristorante
Distanziamento fisico
Check-in/out senza contatto
Pagamento senza contanti disponibile
Generale
Animali ammessi
Aria condizionata
Camere insonorizzate
Camere non fumatori
Cappella/Santuario
Cesto per animali
Salone di bellezza
Servizio in camera
Struttura senza fumo
Internet
Wifi gratuito
Parcheggio
Parcheggio in loco
Parcheggio Privato Gratuito
Servizi di Pulizia
Lavaggio a secco
Lavanderia
Pulizia giornaliera
Servizi di Reception
Bancomat in loco
Cambio valuta
Concierge
Deposito bagagli
Fattura fornita
Reception 24 ore su 24
Sportello escursioni
Servizi per Affari
Centro affari
Sale riunioni/banchetti
Sicurezza & protezione
Accesso con carta
Allarme di sicurezza
Allarmi fumo
Cassaforte
Estintori
Sicurezza 24 ore su 24
Videosorveglianza esterna
Videosorveglianza nelle aree comuni
Sicurezza alimenti & bevande
Cibo consegnato coperto in modo sicuro
Il cibo può essere consegnato nelle sistemazioni degli ospiti
Spa
Acconciature
Bagno turco
Centro fitness
Fitness
Idromassaggio
Impacco corpo
Lezioni di fitness
Lezioni di yoga
Manicure
Ombrelloni da spiaggia
Pacchetti Spa/Benessere
Pedicure
Personal trainer
Piscina all'aperto
Sauna
Scivolo d'acqua
Scrub corpo
Sedie da spiaggia/Sdraio
Servizi di bellezza
Servizi di ceretta
Servizi di trucco
Spa
Spa lounge/Area relax
Strutture spa
Taglio di capelli
Terapia luminosa
Tintura per capelli
Trattamenti capillari
Trattamenti corpo
Trattamenti viso
Trasporti
Navetta Aeroportuale Gratuita
Navetta gratuita
Dalle 15:00
Fino alle 23:30
Gli ospiti devono mostrare un documento d'identità con foto e una carta di credito al momento del check-in
Dalle 08:00
Fino alle 12:00
Pets are allowed. Charges may apply.
WiFi is available in all areas and is free of charge.
The minimum age for check-in is 18
Come and go whenever you want
Free private parking is available on site (reservation is not needed).
Politiche per i bambini
Children over 16 are welcome.
Children 18 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Politiche per culle e letti aggiuntivi
No capacity for extra beds or cribs.
Visa,
Mastercard,
American Express,
Cash only
Questa struttura accetta contanti.
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