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+1-833-728-20412,395 reviews
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$83Paseo Xaman - Ha S/N, Playacar, Riviera Maya, 77710, QR, Mexico
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+1-833-728-20412,395 reviews
1/71
Spa/Wellness packages
Kids' club
Snorkeling
Restaurant
Beachfront
Outdoor swimming pool
Kids' pool
Free Private Parking
Welcome to The Reef Playacar Resort & Spa, a charming 4-star oasis nestled just 1.1mi from the vibrant heart of Playa del Carmen, Mexico. Set against the backdrop of azure waters and golden sands, this paradise is the perfect escape for sun-seekers and adventure-lovers alike. Begin your day at this beachfront haven with a delicious breakfast, then head out to explore all that the stunning Quintana Roo has to offer. With prices starting from just $83, you can experience luxury without breaking the bank!
With a focus on family fun and relaxation, The Reef Playacar boasts an array of exciting amenities to keep everyone entertained. Kids can dive into the complimentary kids' club, making new friends while parents indulge in rejuvenating spa treatments or the delightful outdoor swimming pool. Water enthusiasts will be thrilled with free snorkeling and other water sports right on the property. Whether it’s a lazy day on the beach with a drink in hand or a lively evening of live music, every moment here is designed to create unforgettable memories.
Don't just take our word for it—this resort has captivated guests with over 2,395 glowing reviews! Imagine unwinding on your private balcony, sipping on refreshing beverages while soaking in the beautiful garden views. With a friendly 24-hour front desk ready to cater to your every need, you’ll feel right at home. Come discover why The Reef Playacar Resort & Spa is more than just a place to stay—it's a destination packed with fun, relaxation, and adventure!
As you embark on your culinary journey at The Reef Playacar Resort & Spa, prepare your taste buds for a delightful array of dining options. Start your day with a hearty breakfast at the family-friendly Chulavista, where international cuisines await. For lunch and dinner, the Terraza Grill serves up international flavors while Botticelli whisks you away to Italy with its tantalizing pasta and pizza options. And if cravings strike while you’re relaxing by the pool, the Deli Snack Bar has classic American favorites to satisfy those hunger pangs. Don’t forget to save room for dessert at the charming Ice Cream Parlor, where scoops of cool goodness are sure to be a hit with guests of all ages!
While soaking up the sun and sand, take a dip in one of the resort's two outdoor pools, both crafted just for adults, offering stunning views that will leave you breathless. Whether you prefer lounging poolside with a good book or mingling with fellow travelers, these refreshing oases promise relaxation and rejuvenation. The atmosphere is perfect for igniting those vacation vibes, so don’t hesitate to sip on a cocktail and let the world drift by as you leave your worries behind.
Remember, adventures await just beyond the resort’s doors! With Playa del Carmen only a short distance away, you can indulge in exciting excursions ranging from exploring the lively streets downtown to uncovering the ancient Mayan ruins nearby. Whether you choose to take a day trip or simply enjoy a leisurely evening stroll by the ocean, the vibrant culture and warm hospitality of Mexico will surely create a travel experience that lingers long after your vacation ends. The Reef Playacar Resort & Spa isn’t just a place to stay; it’s where extraordinary memories are made!
Closest airports
Cozumel International Airport
11.9miCancún International Airport
32.3miSpa/Wellness packages
Kids' club
Snorkeling
Restaurant
Beachfront
Outdoor swimming pool
Kids' pool
Free Private Parking
Free wifi
Fitness center
Water sports facilities on site
Spa
Beach
Sauna
Air conditioning
Tennis court
Kid-friendly buffet
Bar
Tour desk
Parking On Site
Terrace
24-hour front desk
Non-smoking rooms
Live music/Performance
Beach umbrellas
Beach chairs/Loungers
Garden view
Garden
Free toiletries
Balcony
Bathtub
Show 6 photos
Premium, Garden View
1 King Size Bed
290 sqft
Balcony
Minibar
Flat-screen TV
Tea/Coffee maker
x4
+
x3
More details
The spacious double room offers air conditioning, a mini-bar, a balcony with garden views as well as a private bathroom boasting a bath. The unit has 1 bed.
Show 6 photos
Premium, Queen/2 Double
1 Queen Size Bed
2 Double Beds
290 sqft
Garden view
Private Bathroom
Balcony
Bathtub
x4
+
More details
Our Premium Room offers a spacious and comfortable stay for up to 4 adults and 2 children. Enjoy the garden view from your private balcony, relax in the bathtub, and indulge in the convenience of a minibar and coffee machine.
Show 4 photos
Superior, King, Garden View
1 King Size Bed
290 sqft
Balcony
Flat-screen TV
+
More details
The spacious double room features air conditioning, a wardrobe, a balcony with garden views as well as a private bathroom boasting a bath. The unit has 1 bed.
Show 4 photos
Superior, 2 Double/Queen, Garden View
2 Double Beds
1 Queen Size Bed
290 sqft
Garden view
Private Bathroom
Balcony
Bathtub
x4
+
More details
Indulge in the ultimate relaxation with our Superior Double Room offering stunning garden views, a private balcony, and spacious accommodations for 4 adults and 2 children. Unwind in style with amenities including a bathtub, flat-screen TV, and air conditioning, ensuring your stay is nothing short of luxurious.
Show 3 photos
Premium, King/2 Double
1 King Size Bed
2 Double Beds
Free wifi
Flat-screen TV
+
More details
Room offers either one king size bed or two double beds, air conditioning, furnished balcony or terrace, TV, telephone, upgraded bath amenities, plus terry bathrobes, & iron board, in room safe, ceiling fan and 25% discount for Spa Services.
Premium All Inclusive Service features:
All the Standard & Superior All Inclusive Services plus...
Extra Person Fees: Kids over 12 years of age are considered adults. Standard Adult fees apply.
Show 3 photos
Premium, King/2 Double, Single Use
1 King Size Bed
2 Double Beds
Balcony
Free wifi
Minibar
Flat-screen TV
More details
Room offers either one king size bed or two double beds, air conditioning, furnished balcony or terrace, TV, telephone, upgraded bath amenities, plus terry bathrobes, & iron board, in room safe, ceiling fan and 25% discount for Spa Services.
Premium All Inclusive Service features:
All the Standard & Superior All Inclusive Services plus...
Extra Person Fees: Kids over 12 years of age are considered adults. Standard Adult fees apply.
Show 3 photos
Premium, Triple
1 King Size Bed
2 Double Beds
Balcony
Free wifi
Minibar
Flat-screen TV
x3
+
x4
More details
Room offers either one king size bed or two double beds, air conditioning, furnished balcony or terrace, TV, telephone, upgraded bath amenities, plus terry bathrobes, & iron board, in room safe, ceiling fan and 25% discount for Spa Services.
Premium All Inclusive Service features:
All the Standard & Superior All Inclusive Services plus...
Extra Person Fees: Kids over 12 years of age are considered adults. Standard Adult fees apply.
Show 2 photos
Superior, King/2 Double
1 King Size Bed
2 Double Beds
Balcony
Free wifi
Flat-screen TV
More details
Room offers either one king size bed or two double beds, air conditioning, furnished balcony or terrace, make up mirror, TV, telephone, mini fridge not filled, & iron board, safety deposit box ($2.50 USD per day), and a ceiling fan.
Show 2 photos
Superior, Triple
1 King Size Bed
2 Double Beds
Free wifi
Flat-screen TV
x3
+
x4
More details
Room offers either one king size bed or two double beds, air conditioning, furnished balcony or terrace, make up mirror, TV, telephone, mini fridge not filled, & iron board, safety deposit box ($2.50 USD per day), and a ceiling fan.
Show 2 photos
Superior, King/2 Double, Single Use
1 King Size Bed
2 Double Beds
Balcony
Free wifi
Flat-screen TV
More details
Room offers either one king size bed or two double beds, air conditioning, furnished balcony or terrace, make up mirror, TV, telephone, mini fridge not filled, & iron board, safety deposit box ($2.50 USD per day), and a ceiling fan.
Show 6 photos
Premium, 2 Double
1 Queen Size Bed
2 Double Beds
290 sqft
Garden view
Private Bathroom
Balcony
Bathtub
+
More details
Show 3 photos
Superior, 2 Double/King
2 Double Beds
1 King Size Bed
x4
+
x3
More details
Superior includes either 2 double beds 131-150 width or a king-size bed 150-183 width.
7.8
2,395 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
🇸🇻
Iraheta
8.2
June 2022
The hotel is beautiful, It looked very different of what I expected but in a good way. We didn't get the all inclusive because we had tours on the days we stayed. The place were Is located is very nice, is a private location and has a lot of things inside you can walk and find a few restaurants, Starbucks, some mini market The beach was beautiful too, the restaurant had a view!
Few parking lot I don't like, but I think Is something common in all those hotels, that they always want to sell something, so for me was like I don't know if you are speaking to me because you're nice and kind or are about to sell something. The villas doesn't have elevator so take that in mind if you prefer a first floor suite.
🇺🇸
Araceli
10
June 2023
loved everything about the resort. nice beach view! rooms and balcony love!
the staff was so rude in how they delivered there message. specially in the restraints by the pool seemed annoyed frustrated or mad. just for that I’d never stay here again. we come to have a good time, eat , drink and be treated exceptionally good since we are on vacation.
🇺🇸
Stephanie
8.2
May 2022
small and clean
rooms need updating. Lounge Chairs by the pool and on the beach are taken over by the local residents everyday but worse on the weekends. husband and I went 2 days of not getting a lounge chair. also if you get up to get food or go to the bathroom they take your chair and throw your towels to the side. also kids at the swim up bar was not cool. they need their own pool. Lots of seaweed on the beaches
🇸🇰
Adrical
9.1
March 2022
I can say only positive things about this hotel. Everybody who works here is very friendly, always smiling and helpful. The room was clean, with plenty of space and with a beautiful balcony where you could take a break and enjoy the beautiful greenery outside of your room. Because the exterior of this hotel is exceptional. It's like a small jungle which makes the route to the breakfast, pools and beach an ultimate experience. The beach and pools area are also very nice with plenty of space to chill. But if you don't want to chill during your holidays, they have an amazing entertainment team. The guys make something fun almost every hour of the day so you can spend your vacay quite active. I personally really enjoyed the stretching/yoga class in the morning with Sabrina and the aqua aerobic in the pool at noon. We also loved the big variety of the breakfast buffet. The hotel itself has a lovely clean beach. The busy downtown is approximately 15 minutes by foot from the hotel.
We had only one problem with our room. There was a small window which was broken (we couldn't close it properly). We reported this issue at the reception and they tried to fix it but it wasn't fixed properly. The window remained open so we still could hear the outside noise, especially at night. But this small problem was really nothing in comparison wit all the good things this hotel has to offer.
🇬🇧
Alejandro_campbell
9.1
March 2022
The resort is stunning. From the moment walked in, and were given a glass of champers to the stunning beaches and excellent choice of food. The entertainment was a highlight with a wide variety local entertainment in the evenings. Definitely recommend.
Watch out for the sales pitch to buy a holiday membership that costs 10k USD. No joke, we jad been signed up to the pitch with in 15 minutes of checking in to the hotel. We were swayed by a free massage and discount on tours... the massage was nice but god damn we had to sit through a presentation for "90" minutes.. took half our day up and when we said no they were quite pushy.
🇩🇪
Uwe
9.1
February 2023
Has been my 5th stay at The Reef now since 2017. I find it increasingly annoying, that people block the beach loungers at 7AM with a towel, book or other personal items and do not show up until Noon or later, while other people have to use the beach without umbrellas in the meantime. I would suggest to have an employee taking care about this situation.
🇺🇸
Evelyn
9.1
July 2022
I like the location and hotel design.
They are still in 2020 . You need to wear face mask in open spaces as the pool bar or restaurant . That doesn't make any sense.
🇨🇦
Krista
9.1
May 2022
A very loud baby was moved in next door so the hotel happy upgraded our room. The beautiful green space in the center of the property was fantastic underused by other guests so it was always nice and quiet and pretty empty. They only had one table and a few chairs but it was usually empty (good for us). I loved that i could eat most of our meals outside on the deck (I have covid anxiety). The on property restaurants were fantastic. Food was always fantastic. SO many delicious healthy options. Its crazy how much a resort like that would cost where I live.
cheaper pick up from airport would be nice. You can't help the seaweed issue but Reef did a better job than all surrounding hotels to clean it up. Beach was closed way to often! Sometimes i could not even figure out why. Can't treat everyone like they are an a stupid 80 yr old man. Could us us take kayak longer than 30min (unless others are waiting)
🇬🇧
Marina
8.2
April 2022
Rooms were very very clean and spacious, bathroom is also good size. Staff is great, very polite and helpful, specially Emiliano at the Mexican restaurant!! Chris and Ovidiu are the best keeping everyone entertained at the swimming pool.
The way plastic cups are washed at the bars is not very hygienic in my opinion, cups are just emerged in the sink with water and soap, rinsed and that’s it. I also didn’t like when they sent me and my friends to their other hotel nearby saying it was just for us to try their breakfast and when we got there, it was a sales presentation to sell you some holidays club membership.
🇬🇧
Maria
9.1
August 2022
The food was delicious, staff were incredibly friendly and helpful. Pool and beach area is beautiful and well maintained. Nice and relaxed atmosphere.
We were misled by The Reef Travel shop about a trip that we booked. When we complained the next day we were told it would be investigated and they would email us as we were checking out that day. There has been no further correspondence.
Attractions
Fundadores Park (El Zócalo)
1.4mi3D Museum of Wonders
2.2miXenses Park
3miRio Secreto Nature Reserve
3.6miDiscover Mexico Park Cozumel
12.3miKantun Chi Ecopark
13.7miXotik-Ha EcoPark
13.9miThe Mayan Cacao Company
15.7miSan Gervasio Mayan Ruins
17.3miPlaya Palancar
17.5miSelvatica
18miEl Mirador Lookout
21.8miCenote Dos Ojos
28.1miCenotes Sac Actun
29.3miCasa Cenote
31.1miAttractions
Fundadores Park (El Zócalo)
1.4mi3D Museum of Wonders
2.2miXenses Park
3miRio Secreto Nature Reserve
3.6miDiscover Mexico Park Cozumel
12.3miKantun Chi Ecopark
13.7miXotik-Ha EcoPark
13.9miThe Mayan Cacao Company
15.7miSan Gervasio Mayan Ruins
17.3miPlaya Palancar
17.5miSelvatica
18miEl Mirador Lookout
21.8miCenote Dos Ojos
28.1miCenotes Sac Actun
29.3miCasa Cenote
31.1miAirports
Cozumel International Airport
11.9miCancún International Airport
32.3miChulavista
Cuisines
Ambiances
Botticelli
Cuisines
Terraza Grill
Cuisines
Deli Snack Bar
Cuisines
Ambiances
Ice Cream Parlor
Ambiances
Location
Features
Age restrictions
Availability
Spa/Wellness packages
Kids' club
Snorkeling
Restaurant
Beachfront
Outdoor swimming pool
Kids' pool
Free Private Parking
Free wifi
Fitness center
Water sports facilities on site
Spa
Beach
Sauna
Air conditioning
Tennis court
Kid-friendly buffet
Bar
Tour desk
Parking On Site
Terrace
24-hour front desk
Non-smoking rooms
Live music/Performance
Beach umbrellas
Beach chairs/Loungers
Garden view
Garden
Free toiletries
Balcony
Bathtub
Accessibility
Upper floors accessible by stairs only
Activities
Aerobics
Beach
Bicycle rental
Cycling
Diving
Fishing
Golf course
Karaoke
Live music/Performance
Ping-pong
Pool table
Snorkeling
Tennis court
Tennis equipment
Water sports facilities on site
Windsurfing
Bathroom
Bathrobe
Bathtub
Bathtub or shower
Free toiletries
Hairdryer
Private Bathroom
Shower
Toilet
Toilet paper
Towels
Bedroom
Alarm clock
Linens
Wardrobe or closet
Business Facilities
Business center
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Laundry
Entertainment & Family Services
Babysitting/Child services
Entertainment staff
Evening entertainment
Kids' club
Food & Drink
Bar
Kid-friendly buffet
Minibar
Restaurant
Snack bar
Special diet meals (on request)
Wine/Champagne
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
ATM on site
Baggage storage
Concierge
Invoice provided
Tour desk
General
Air conditioning
Family rooms
Non-smoking rooms
Smoke-free property
Tile/Marble floor
Internet
Free wifi
Kitchen
Coffee machine
Refrigerator
Media & Technology
Cable channels
Flat-screen TV
Radio
Telephone
TV
Outdoors
Balcony
Beachfront
Garden
Outdoor furniture
Terrace
Parking
Free Private Parking
Parking On Site
Physical distancing
Cashless payment available
Contactless check-in/out
Room Amenities
Fan
Iron
Safety & security
24-hour security
Fire extinguishers
Safe
Security alarm
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Services
Wake-up service
Wake-up service/Alarm clock
Spa
Back massage
Beach chairs/Loungers
Beach umbrellas
Beauty services
Body scrub
Body treatments
Body wrap
Couples' massage
Facial treatments
Fitness
Fitness center
Foot massage
Full-body massage
Hand massage
Head massage
Kids' pool
Massage
Massage chair
Neck massage
Outdoor swimming pool
Sauna
Spa
Spa facilities
Spa lounge/Relaxation area
Spa/Wellness packages
Yoga classes
Transportation
Airport shuttle
Car rental
Shuttle service
View
Garden view
From 15:00
Guests are required to show a photo identification and credit card upon check-in
From 06:30
Until 12:00
Pets are not allowed.
WiFi is available in all areas and is free of charge.
The minimum age for check-in is 18
Come and go whenever you want
Free private parking is available on site (reservation is not needed).
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
American Express,
Mastercard,
Visa,
Cash only
This property accepts cash.
At what times are check-in and check-out at The Reef Playacar Resort & Spa-Optional All Inclusive?
For those planning to reside at The Reef Playacar Resort & Spa-Optional All Inclusive, the doors open for check-in at 03:00 PM and it's time to say goodbye by 12:00 PM.
Does The Reef Playacar Resort & Spa-Optional All Inclusive provide free parking options?
Yes, there is parking available at The Reef Playacar Resort & Spa-Optional All Inclusive. The parking is free, private, and on site. No parking reservation is required.
How much does a stay at The Reef Playacar Resort & Spa-Optional All Inclusive cost?
The base price for The Reef Playacar Resort & Spa-Optional All Inclusive starts at $83. Do note, the cost might change depending on room preferences and dates. To see the actual prices, input your desired dates.
What are the room types available at The Reef Playacar Resort & Spa-Optional All Inclusive?
The hotel offers Superior Double Rooms with Garden View and Premium Rooms. Both room types are double occupancy and have a room size of 291 sqft. Smoking is not allowed in these rooms. The Superior Double Rooms have 2 double beds and 1 queen size bed, accommodating 4 adults and 2 children. The Premium Rooms have 1 queen size bed and 2 double beds, also accommodating 4 adults and 2 children.
What activities does The Reef Playacar Resort & Spa-Optional All Inclusive offer?
Guests at The Reef Playacar Resort & Spa-Optional All Inclusive can enjoy a range of leisure amenities during their stay. The hotel features a beachfront location, allowing guests to relax on the beach or participate in water sports activities. The outdoor swimming pool is available for guests of all ages, with a separate kids' pool for younger guests. There is also a hot tub/jacuzzi and sauna for relaxation.
For those interested in staying active, the hotel offers a golf course, tennis court, and fitness center. Guests can also rent bicycles and participate in activities such as aerobics, yoga classes, and snorkeling.
The hotel has a variety of dining options, including the Chulavista restaurant, which offers family-friendly ambiance and international cuisine. Other dining options include Botticelli, Terraza Grill, Deli Snack Bar, and the Ice Cream Parlor, all offering different cuisines and ambiances.
Overall, guests have a range of leisure amenities to choose from during their time at the hotel.
Does The Reef Playacar Resort & Spa-Optional All Inclusive have a pool for guests?
The hotel has two pools. Both pools are available all season and located outdoors. Both pools have age restrictions and are only for adults. Both pools also have a feature of having a view.
Does The Reef Playacar Resort & Spa-Optional All Inclusive have on-site restaurants?
The hotel has several restaurants on site. These include Chulavista, which offers international cuisine and has a family-friendly ambiance. Botticelli specializes in Italian cuisine, while Terraza Grill serves international dishes. The Deli Snack Bar offers American cuisine and has a family-friendly ambiance. Finally, there is an Ice Cream Parlor, also with a family-friendly ambiance.
What methods of payment does The Reef Playacar Resort & Spa-Optional All Inclusive accept?
The Reef Playacar Resort & Spa-Optional All Inclusive accepts various methods of payment including cash, Visa, Mastercard, and American Express.
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