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$294AV Xaman-Ha Mza 9 Y 10 Lote 1 Fase II, Playacar, Playa Del Carmen, 77710, QR, Mexico
293 reviews
1/97
Spa/Wellness packages
Kids' club
Snorkeling
Restaurant
Beachfront
Outdoor swimming pool
Kids' pool
Free Private Parking
Welcome to the tropical paradise of Riu Palace Riviera Maya - All Inclusive, where sunny days and starry nights await! Nestled just 1.2mi from the vibrant heart of Playa del Carmen, this 5-star gem offers everything you need for a getaway filled with fun and relaxation. With prices starting from just $294, treat yourself to an unforgettable experience where every detail is designed for your pleasure and comfort.
Kick off your mornings right with a delicious breakfast before diving into the plethora of activities this beachfront treasure offers! From free snorkeling adventures that allow you to explore the breathtaking underwater world to splashing around in the outdoor swimming pool or letting your little ones enjoy the kids' club, there’s excitement for everyone. Grab a refreshing drink at the bar, unwind with a massage in our spa, or bask in the sunshine on our beach chairs – the possibilities are endless!
With a plethora of amenities, such as free WiFi, room service, and even a playground for the kids, you’ll feel right at home amidst the tropical elegance. Plus, the hotel's stellar 293 reviews speak volumes about the fantastic service and unforgettable memories made here. So pack your bags and get ready for a dreamy escape at Riu Palace Riviera Maya – your adventure awaits!
Once you've quenched your thirst for adventure, it’s time to indulge your taste buds! The Riu Palace Riviera Maya boasts a delightful array of on-site dining options that cater to every culinary whim. Start your journey at Don Rafael, where the family-friendly atmosphere is perfect for making cherished memories over international dishes. If you're in the mood for something different, head to Il Portico for an authentic Italian feast, or savor the flavors of the Far East at Yashima, where expertly crafted sushi awaits. For those looking for romance with their meals, Krystal provides an intimate setting, while Agave takes you on a vibrant journey through Mexican cuisine. Not to mention, you can grab a snack at Chilis or Pepe's Food Snacks to keep your energy levels high for all that dancing by the beach!
After a day of exhilarating activities and delicious dining, you might just want to kick back and cool off at one of our spectacular outdoor pools. Dive into fun at any of our five stunning pools, where all ages can splash, swim, and soak up the sun to their heart's content. Families can enjoy endless giggles at the dedicated kids' pool, while adults can simply float their cares away in the sun-kissed waters of the main pools. With plenty of lounge chairs strategically placed around the pools, you’ll always have a comfy spot to relax and sip on your favorite tropical cocktail or maybe even a mocktail for the little ones!
As your days turn into nights, the Riu Palace Riviera Maya transforms into an enchanting paradise under the stars. Whether you want to enjoy lively entertainment or simply stroll along the beach as the sun sets, great memories are waiting to be made. From late-night beach parties to quiet evenings filled with heartfelt conversations, this resort offers a perfect blend of excitement and tranquility. With so much to do and see, each moment at Riu Palace Riviera Maya is not just another tick on your vacation calendar but a step into a world of wonder and delight!
Closest airports
Cozumel International Airport
12miCancún International Airport
32.4miSpa/Wellness packages
Kids' club
Snorkeling
Restaurant
Beachfront
Outdoor swimming pool
Kids' pool
Free Private Parking
Free wifi
Room service
Fitness center
Beach
Air conditioning
Bar
Tour desk
Parking On Site
Terrace
24-hour front desk
Non-smoking rooms
Beach umbrellas
Beach chairs/Loungers
Elevator
Playground
Garden
Free toiletries
Balcony
Bathtub
Show 4 photos
Junior Suite, Queen Size, Sea View
1 Queen Size Bed
375 sqft
Private Bathroom
Balcony
Bathtub
Terrace
More details
Immerse yourself in luxury with our Junior Suite Sea View, offering a spacious 377 sqft suite with a Queen size bed, private bathroom, balcony, and terrace. Indulge in the ultimate relaxation with amenities such as a bathtub, minibar, coffee machine, and flat-screen TV. Ensure a comfortable stay with air conditioning, free toiletries, and a hairdryer.
Show 4 photos
Junior Suite Superior, 2 Double Beds
1 Queen Size Bed
2 Double Beds
375 sqft
Private Bathroom
Balcony
Bathtub
Terrace
x5
+
x3
More details
Junior Suite Superior Two Double Beds
Show 4 photos
Junior Suite
2 Double Beds
1 King Size Bed
375 sqft
x5
+
x3
More details
Junior Suite is 377 square feet and includes either 2 double beds 131-150 width or a king-size bed 150-183 width and has a Disability-friendly bathroom.
Show 4 photos
Connecting Junior Suite
1 King Size Bed
35 sqft
Balcony
Terrace
Wifi
Minibar
x5
+
x3
More details
Junior Suite Connecting Room
Show 4 photos
Junior Suite Superior
2 Double Beds
1 King Size Bed
375 sqft
x3
+
More details
Our Junior Suite Superior is a spacious and luxurious room, perfect for couples or a small group of friends. Enjoy the comfort of a private balcony, a relaxing bathtub, and modern amenities such as a flat-screen TV and a minibar.
Show 5 photos
Suite
1 Queen Size Bed
65 sqft
Private Bathroom
Balcony
Bathtub
Terrace
x8
+
x5
More details
Show 4 photos
Junior Suite, Sea View
1 Queen Size Bed
375 sqft
Private Bathroom
Balcony
Bathtub
Terrace
+
More details
Show 4 photos
Junior Suite, Balcony
1 King Size Bed
35 sqft
Balcony
Minibar
Flat-screen TV
Tea/Coffee maker
x5
+
x3
More details
Show 4 photos
Junior Suite
1 Queen Size Bed
2 Double Beds
35 sqft
Private Bathroom
Balcony
Bathtub
Terrace
x5
+
x3
More details
Suite, Queen Size
1 Queen Size Bed
x8
+
x5
More details
Indulge in the luxury of our spacious Suite, boasting a generous size of 710 sqft, featuring a private bathroom, balcony, and terrace. Unwind in the bathtub or enjoy a refreshing shower, and savor the comfort of a Queen size bed. Complete with modern amenities like a minibar, coffee machine, and flat-screen TV, this suite offers a truly relaxing retreat.
Junior Suite Superior, King Size
1 King Size Bed
x5
+
x3
More details
Junior Suite Superior King Bed
Show 5 photos
Suite Connecting
x8
+
x5
More details
Suite Connecting Room
8.8
293 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
Justin
10
May 2024
This is one of my favorite resorts in Playa Car, have stayed at multiple resorts in Cancun & Playa Del Carmen as well as Playa Car, the staff is always friendly, courteous and very accommodating. They always help you with anything you may need or any issues you may have & help to resolve them or locate them for you. The food is always excellent, probably one of the best all inclusive resort’s I have been at, reminds me of amazing cruises I have been on. Chefs are excellent and the food is always delicious! It is both adult friendly and family friendly with children’s facilities and activities located on property. We did not take our children this time but plan on it next time.
Everything was excellent!!
Kathryn
8.2
February 2024
The food was wonderful; the staff was very kind and accommodating. The pools were very nice. It was a pleasure not to have to "reserve" lounge chair in able to have a spot at the pool. Probably, the cleanest place we have ever stayed. We asked to change our original room because of a noise factor. They moved us to a more centrally located room. The bartenders that delivered drinks to the pool areas were sooo nice and friendly.
Oh, boy. I am 79 and have a problem with stairs. The fact that there was only 1 elevator from the main floor to the lower level was a real challenge for me. Lots of walking up and down stairs. The positive outcome, I didn't gain a pound despite having pina coladas every day by the pool. Oh, one more thing. The retractable accordian covers for the lounge area were almost impossible to move! My husband helped an elderly couple drag the cover across (as it was intended to shade the area). What a difficult process!!
Tomas
8.2
March 2024
Compact resort, simple layout, easy to navigate with overall friendly staff. The service was overall very efficient and staff was friendly trying to deliver everything asked for. However based on another Riu experience in Zanzibar, we expected this hotel to be a little more luxurious rather then an average 4star resort - I travel 80+ nights per Year. One thing that made our stay was the beach and there were enough chairs under the palms to lay under - first come first serve. Great minibar in the room though.
There was so much food on the buffet, but quality of ingredients and produce fairly low. Specialty restaurants were awful - the Italian had nothing to do with Italian, simply horrible quality food and execution. Mexican as well! The hotel had a strange odor to it, so did our suite - cheap materials used, the room simply smelled like plastic. The bathroom amenities were so cheap and horrible that we had to go out and buy our own - sorry, but this is something I truly do not expect to do when I pay 500+ USD per night, anywhere in the world. Bedding was so cheap, again it felt like sleeping in a 3 star hotel. And truly the entertainment quality copied the cheap feel of the hotel, just sad. So if you expected a little more luxury, this Riu is certainly not for you.
Val
8.2
August 2023
Beach location near the buildings, WiFi available everywhere, good food and multiple options. Nice to have full access to all RIU hotels in the vicinity. Walking in the neighborhood is safe and pleasant. Minibar in the room was always full. Free good quality alcohol available in the room.
The AC unit in the room has the worse position ever! The cold air is blowing nonstop to the people in bed and you will wake up with headaches. Add a simple plastic deflector and the problem will be solved! The Bathtub in middle of room is one of the worst design ever!! Not European, not American style, just a BAD idea! The steam gets into the entire room, no exhaust fan! Close the area with the bathtub and the 2 sinks and you will have a nice room! The night entertainment is a little poor. The animators put a lot of efforts but sometimes the talent is not there. Overpriced massage, even for people with money! Gym could get some newer machines. Give free transportation to and from the airport to all your guests, it will attract more guests!
Caitlin
9.1
April 2024
Great staff, very comfortable and welcoming. Loved the pools and beach.
Shemeka
10
March 2024
Everything. The location. The ease to roam about. The ability to visit other resorts.
I don’t not like that the wrist bands were not also key cards. I was locked out of my room and had to get used to putting the key into the switch for the lights.
Dan
8.2
April 2024
Food was great. Staff we're the best.
Pools are too small for size of hotel. Never enough pool chairs. Wish they had palapas on beach.
G
9.1
January 2025
The location is great, the facilities also very good and the staff was very helpful. In summary a great place to go with your family for a nice holiday.
The hotel should have a gift shop with the things that you buy when you forgot to take them like hats, sun cream etc. The food was plentiful but the quality was not outstanding even in the special restaurants, specially for the price of the holiday. We were a family and I wrote to the hotel many times asking them to have rooms in the same floor and eventually we managed a couple of days later but after a lot of talk with the front desk. What I did not like was that I was told that if I booked directly with the hotel they would be more flexible than booking through Booking.com
Shantivv
9.1
September 2024
It's all very luxurious! This hotel knows what customer service is. You get drinks at the pool and at the beach. They come round all the time to ask you what you want. It's amazing. The people are very friendly who work there, genuinly friendly. Not fake. Also they don't ask for tips, which is very relaxing. Also i expected/feared a bit that there would be a lot of drunk people, but the guests was really quite sophisticated. Different than what i encountered at other all inclusives. I guess because it's quite a high end hotel. The guests were very friendly. Even if i don't/didn't like entertainment at hotels that much, i did find the quality of the entertainment was really good. It does get loud sometimes and a bit much if you're there for too long, but luckily you can also go to the beach. There is also a LOT of food. I love the all a cart options but also the buffet is good. It's nice to change scenery every night. The food was, as someone mentioned before, hit and miss. Some things were really great, some a bit less. But luckely there is so much to choose from.
Another elevator at the end of the corridor would be nice. We were at the far of the corridor, close to the pool/beach, but had to walk all the way back to the elevator at the front to get there because we had a stroller. ALso the pool didn't smell great, could use some more chloride in my opinion. Especially at the end of the day. Also it was very very hot when we were there, and the pool wasn't that refreshing anymore, but a lot of other people enjoyed it nonetheless! There are a lot of mosquitos in Cancun/PDC, in the hotel was a lot of aircon so there not so much. Did get quite some bites one day on the beach tho! So always be careful.
Maria
10
November 2023
Espectaculares instalaciones, restaurantes y buffets, comodidad en habitaciones, excelente atención, hermosa playa y magnÃficos eventos
Attractions
Fundadores Park (El Zócalo)
1.5mi3D Museum of Wonders
2.3miXenses Park
2.9miRio Secreto Nature Reserve
3.5miDiscover Mexico Park Cozumel
12.4miKantun Chi Ecopark
13.5miXotik-Ha EcoPark
13.8miThe Mayan Cacao Company
15.6miSan Gervasio Mayan Ruins
17.4miPlaya Palancar
17.5miSelvatica
18.1miEl Mirador Lookout
21.8miCenote Dos Ojos
27.9miCenotes Sac Actun
29.1miCasa Cenote
31miAttractions
Fundadores Park (El Zócalo)
1.5mi3D Museum of Wonders
2.3miXenses Park
2.9miRio Secreto Nature Reserve
3.5miDiscover Mexico Park Cozumel
12.4miKantun Chi Ecopark
13.5miXotik-Ha EcoPark
13.8miThe Mayan Cacao Company
15.6miSan Gervasio Mayan Ruins
17.4miPlaya Palancar
17.5miSelvatica
18.1miEl Mirador Lookout
21.8miCenote Dos Ojos
27.9miCenotes Sac Actun
29.1miCasa Cenote
31miAirports
Cozumel International Airport
12miCancún International Airport
32.4miDon Rafael
Cuisines
Ambiances
Il Portico
Cuisines
Yashima
Cuisines
Krystal
Ambiances
Agave
Cuisines
Location
Availability
Location
Age restrictions
Availability
Spa/Wellness packages
Kids' club
Snorkeling
Restaurant
Beachfront
Outdoor swimming pool
Kids' pool
Free Private Parking
Free wifi
Room service
Fitness center
Beach
Air conditioning
Bar
Tour desk
Parking On Site
Terrace
24-hour front desk
Non-smoking rooms
Beach umbrellas
Beach chairs/Loungers
Elevator
Playground
Garden
Free toiletries
Balcony
Bathtub
Activities
Beach
Snorkeling
Themed dinners
Bathroom
Bathrobe
Bathtub
Bathtub or shower
Free toiletries
Hairdryer
Private Bathroom
Shower
Toilet
Toilet paper
Towels
Bedroom
Linens
Wardrobe or closet
Cleaning Services
Daily housekeeping
Ironing service
Laundry
Common Areas
Shared lounge/TV area
Entertainment & Family Services
Babysitting/Child services
Entertainment staff
Evening entertainment
Kids' club
Playground
Food & Drink
Bar
Coffee house on site
Minibar
Restaurant
Snack bar
Front Desk Services
24-hour front desk
ATM on site
Baggage storage
Concierge
Tour desk
General
Air conditioning
Designated smoking area
Elevator
Hair/Beauty salon
Non-smoking rooms
Room service
Internet
Free wifi
Kitchen
Coffee machine
Living Area
Sitting area
Sofa
Media & Technology
Flat-screen TV
Satellite channels
Telephone
TV
Outdoors
Balcony
Beachfront
Garden
Outdoor furniture
Terrace
Parking
Free Private Parking
Parking On Site
Physical distancing
Cashless payment available
Room Amenities
Clothes rack
Fan
Iron
Socket near the bed
Sofa bed
Safety & security
24-hour security
CCTV in common areas
Fire extinguishers
Key card access
Safe
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Spa
Beach chairs/Loungers
Beach umbrellas
Beauty services
Fitness
Fitness center
Kids' pool
Massage
Outdoor swimming pool
Public Bath
Spa
Spa facilities
Spa/Wellness packages
Transportation
Car rental
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Until 11:00
Pets are not allowed.
WiFi is available in all areas and is free of charge.
There's no age requirement for check-in
Come and go whenever you want
Free private parking is available on site (reservation is not needed).
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
Cash
Mastercard,
Visa,
American Express
This property does not accept cash.
When are the check-in and check-out times for Riu Palace Riviera Maya - All Inclusive?
If you're staying at Riu Palace Riviera Maya - All Inclusive, the entry is set at 03:00 PM and exit is by 11:00 AM.
Does Riu Palace Riviera Maya - All Inclusive provide parking options?
Yes, there is parking available at Riu Palace Riviera Maya - All Inclusive. The parking is free, private, and located on site. No reservation is required for parking.
What are the rates at Riu Palace Riviera Maya - All Inclusive?
The entry-level price at Riu Palace Riviera Maya - All Inclusive is $294. These rates are subject to change based on room selection and travel dates. Kindly input your dates to view current rates.
What types of rooms does Riu Palace Riviera Maya - All Inclusive offer?
The Riu Palace Riviera Maya - All Inclusive offers a variety of room options. The Junior Suite Sea View and Junior Suite Superior are both non-smoking rooms with a bed size of 1 Queen. The Junior Suite Superior can accommodate up to 3 adults with an additional 2 double beds. The Suite and Junior Suite rooms also have a non-smoking policy and bed sizes of 1 Queen with the option to accommodate up to 3 adults with 2 additional double beds. All rooms have a similar size of 377 sqft.
Where can guests find entertainment in Riu Palace Riviera Maya - All Inclusive?
At Riu Palace Riviera Maya - All Inclusive, guests can spend their time enjoying various leisure amenities. They can relax and rejuvenate with spa/wellness packages and massages. The hotel is situated right on the beach, allowing guests to take advantage of beachfront activities and soak up the sun on beach chairs or under beach umbrellas. There are also multiple outdoor swimming pools, including a kids' pool, where guests of all ages can cool off and have fun. For dining options, the hotel offers a range of restaurants, including Don Rafael, Il Portico, Yashima, Krystal, Agave, Chilis, and Pepe's Food Snacks, serving a variety of cuisines such as international, Italian, Japanese, Mexican, and more. Additionally, guests can enjoy evening entertainment, snorkeling, playground, fitness center, and beauty salon facilities.
Is there a swimming pool at Riu Palace Riviera Maya - All Inclusive?
The hotel has a total of 5 pools available. All of the pools are located outdoors and are available all season. Additionally, Pool 5 has an age restriction and is designated for kids only.
Are there restaurants located within Riu Palace Riviera Maya - All Inclusive?
Yes, the hotel has several restaurants on site including Don Rafael, Il Portico, Yashima, Krystal, Agave, Chilis, and Pepe's Food Snacks. The cuisines offered range from international, Italian, Japanese, Mexican, and there is also a snack option available.
What methods of payment does Riu Palace Riviera Maya - All Inclusive accept?
At Riu Palace Riviera Maya - All Inclusive, you can make payments using American Express, Mastercard, and Visa. However, please note that they do not accept cash as a form of payment.
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