We stayed here for 4 nights. Left a message when booking that we wanted a quiet room and they accommodated the need very well. Even though the hotel is located right next to the train station, the room's window faced the courtyard so it was very quiet. The location is also great with almost all attractions within walking distance. The breakfast at the hotel was excellent and the staff in particular were very friendly and welcoming and the barista did an excellent job. We stayed in the winter so the value for money was very good and the room was large, so I can imagine it would be more popular in summer when travelling.

Staff are always warm and helpful. Leaves a long, handwritten welcome note in your room upon arrival, and a packet of pasta with a farewell note before you leave. Very convenient. Hotel is across the street from the train station and next to a supermarket. Lots of restaurants and eateries nearby, but main tourist and shopping areas are further down the street, about 10-15 minutes walk.

Hotel is old and room is small, but well maintained. Lift is a tight squeeze for 3-4 people, excluding luggage. Free bottled water on the first day, but you can refill your bottle from the tap at the lobby.

The property has amazing stuff and guest service is excellent! All the stuff was always greeting and smiling, the reception, the housekeeping and the bar stuff were amazing! It was super close to the station and not so far from the main attractions. Was always super clean! We really appreciate the free drink as welcome

Everything was amazing

Our stay in the C-hotel club was way better than our expectations with their kind staff always responsive with a smile and a perfectly clean room, comfortable room, amazing breakfast and ... I regret all the other accommodations that I had in my previous travels to Florance after this, and if I come back to Florance, I will choose C-hotel again

Everything!! The accommodation was perfect, near the terminal, and it was super easy to wonder around and find the places you needed. The stuff was super nice and made us feel like home from our first time contact. The room contains everything you need, from soap to hair dryer, and honestly the best of views. We want to thank them for helping us with everything! We will definitely stay there again!

Excellent location! Very close to train station and short but nice walk to the Duomo and Central Market, Kind friendly and very helpful staff both in reception and bar areas. Hotel was clean throughout and well kept standard room was still spacious, shower just a bit on the small side. Mini fridge was great addition would definitely stay here again.

The staff were fantastic, very helpful in advice and showing us the rooms. Location was good, near the train station. About a 10 minute walk to main attractions. The room was really quiet considering the busy area.

When we first arrived at the train station, there was a sign for c-hotels in a doorway, however there was 3 homeless men laying in the door way trying to touch our bags etc. We ignored the sign and looked for the Carrefour next door to the hotel. I would be worried for people that followed the sign and got accosted by all of the homeless that are typically near the station as the area can be quite sketchy.

Staff are very lovely and helpful. We had our train cancelled due to a strike and the staff let us drop the luggage with them for an extended period while we waited for an alternative means of transport. Room was clean and comfortable. The train station was next door and there's a groceries store as well, very convenient and good to have a walk after dinner in the old city area.

Nothing I can think of, keep it up!

Location a few steps from railway station so perfect for daytrips to Rome, Pisa,...... Very helpfull and enthousiastic staff !!! Good silent airco, good matresses, nice bathroom. Upgrade to a classic room is spacious and new bathroom is worth it. Coffee, tea, water available in room. Breakfast very good and staff is excellent!! Airci in the whole building very nice on hot days. Cakes, coffee, tea free on arrival in the lobby.

Our stay for 3 nights was perfect except our last night. Unfortunatly the last night some Asians found it necessary to arrive at 3:00 at night and woke up the whole floor. Shouting, hitting doors, walls, ...... After calling to the reception they handled the situation very quickly and adequatly within a few minutes. So special thanks for the staff which was at a high professional level the whole stay!!! Even at checking out they appologised for the situation. It has nothing to do with the hotel so we will stay here again!!! It was just bad luck to have people without any respect towards others.

our stay in this hotel was amazing. The hotel itself was in such a perfect location, everything was around the hotel 20 mins by walking. Train station 2mins, the cathedral around 10 mins by walking. our room was really nice bed is comfy but just one minus is that mattresses was connected, i mean super king size bed and two small double mattresses in there. so basically when you sleeping with your partner there is a gab between us. But overall as i said before everything was more than enough! definitely i will choose to stay in this hotel next time :)

again little minus was the mattresses and hairdryer… it was taking ages to blow dry my hair.. 😳