The bed is so comfortable!! Big nd clean room. Big bath room, very clean and new. Good location, near by the train station. Nice host, we can leave baggage there.

Not much facilities, no refrigerator, microwave

I have wonderful impressions after a two-week stay at "Margaret". 1. Thanks to Francesco and other staff for their kindness and responsiveness. They have created excellent accommodation conditions and take constant care to ensure a peaceful and comfortable stay. 2. The place is next to the Basilica of Santa Maria Novella and 10 minutes walk from the historical sights of Florence. "Santa Maria Novella" train station is 3-4 minutes away, which is an advantage for arrivals and departures, as well as for those interested in the historical towns around Florence.

The location was perfect. Around the corner of the train station. There was a bistro next door for breakfast or diner, which I recommend. Also some bars and restaurants in the street and around the other corner at a marvelous square. Also the room was very nice and deserves more stars then mentioned. And I would recommend the Joshua Tree Bar with great beers and staff.

Not so much. If I must make one remark it would be about the towels that were of a odd synthetic fabric. Point for improvement I would say.

We did not have breakfast at the hotel because they do not serve breakfast until 8. We had tours scheduled early, so unable to eat at the hotel. The hotel is very close, within walking distance of all the sites. We are also very near to the river, where there are many shops and eateries.

The room has been recently remodeled and they did it beautifully. My only complaints are the pillows and mattress in our room were more firm than I like. I would definitely stay here again.

The location was amazing, can walk to most things easily and lots of restaurants around. Clean room, felt comfortable, friendly staff

The room we were staying in was close to the reception and the cleaning area so we could hear everything and it can be very noisy in the morning, not sound proofed at all

Great location for getting around Florence. Everything was clean and the staff was very attentive and nice. Beds were very comfortable and room was large.

Rooms were not soundproof at all. You can hear noise not only from outside at all hours of the night, but you can hear everything the other guests are doing in their rooms as if they are right next to you.

The hotel was very well situated, near the train station! The room was very peaceful, spacious and clean. Most importantly, it was nice and cool, which is great in the July heat! The bathroom was separate, but also very clean. The staff were very helpful and made it easy for us to check in, and to leave our bags during the day. We had a great stay!

The bed was not the most comfortable as you could feel the springs. Also, in the morning, a few people started speaking very loudly at the reception around 8am for about 15 min, which you can hear very clearly in the rooms nearby. I do wish someone had told them to speak quietly so early in the morning.

Convenient location next to Florence train station. Easy walk to see the Duomo and other central sites. Very walkable city. The owners were extremely friendly and open to talking with us. They took great care of us.

We chose the room with a separate bathroom. It wasn't too bad. The bathroom is right down the hallway and we never had to wait long for others to use it. They keep it very clean and orderly. They also provided shampoo.

Very friendly reception, the room is very clean & tidy, amenities are there, and the location is perfect. We got unique towels and they did the job of drying the body. Takes about 5 min. to train station and easily drag our luggage in the street.

We have to go up 1 floor by stairs. Not sure whether the elevator is usable or not, but this is something to consider when you have heavy lugagges.

The property was really clean. The host was the kindest host ever. It was really cozy and comfortable. We had a private bathroom and shared toilet but it didn't feel like shared toilet it was ours. Everything was really clean. We had a coffee machine. It is really close to train station and city center. We walked everywhere. The lobby was really cute.

It was a little cold during night but this wasn't hotel's problem. This can happen in any property because of Italy's heating system