Fantastic location, literally 3 minutes from the Rialto bridge. Lots of lovely restaurants within 5 mins walking distance. And somehow it's really quiet at night 👍 The apartment was huge and had absolutely everything we needed. Real attention to detail, coffee pods restocked every day, lovely toiletries in the bathroom and milk, water and biscuits on arrival. Communication in the run up to our stay was excellent, really detailed instructions on how to get there from the airport and a lovely welcome when we checked in. Cannot recommend this place enough!

Absolutely nothing - it was great

Everything was great. Perfect location! The apartment was very clean and comfortable. We arrived late in the evening and check-in was super fast and easy. There were a washing machine and dryer. It was very comfortable! We were in winter, and the apartment was warm. We really enjoyed our stay.

This accommodation was beyond our expectation's...very large apartment:) So central...right in the middle of Venice with walking distance to everything. Very clean and the staff were so warm and friendly. Would recommend these apartments to anyone x

We had a two bedroom apartment and it was extremely spacious - much larger than we expected. The apartment was very clean and well maintained. The location is excellent. It was very easy to access via water taxi as there is a dock at the property. It is also a very short walk from the Rialto stop on the Grand Canal. We were able to walk easily to all of the main attractions, shops and restaurants. The staff at the reception desk were extremely helpful. They provided us with maps and arranged a water taxi to collect us on departure. Very good English spoken as well.

We managed it fine, but there were a number of stairs to climb to our room which was at the top floor. Just something to be aware of if you are less mobile.

During our short family vacation, my 2-year-old caught a nasty throat infection. Elisabetta went our of her way to help us out, get us in touch with a doctor and she generally made sure that we got the care we needed for the little one. Thank you so much for that. Besides that, the location is perfect, the apartment was clean and really comfortable. The breakfast gets the job done.

If I were to nitpick, the view was not great.

Everything! It was luxurious, private, close to everything. I loved the decor. The upgrade to the canal view 2bdrm apartment was well worth it. It felt like we were in a fairytale opening the shutters in the morning to the view of a doge’s palace which is now the post office. The rooms were large and the ceilings high. Large enough to live in. We are a tall family and we found the beds tall enough and the showers very comfortable. The kitchen is well equipped for heating take-out or having a light breakfast in the apartment. The washer and dryer were great. The staff were friendly and helpful. A fantastic stay!!

The breakfast was lighter than described and consisted only of bottled water and biscotti. However there were enough coffee with cream and sugar and other basics were provided.

The location, the women in the office, the communication with the hotel... the beds were all amazing. Had comfortable placed furniture and space Breakfast was toast, yogurt or cereal so if that is your thing then your good.

The air con in the bedroom had sound but not sure if it was really working. The bathroom was small but clean and also onsuite only so if you have a party of 4 those in the living room have to go through the bedroom to get to the bathroom. The breakfast was a little lacking but not terrible They gave plenty and food of the various items the gave . Lots of toast options we are not Cereal eaters... Bottles of water would have been amazing!! The door is at the sink and keeps hitting the person behind at the door you can not enter.

We loved everything about this hotel. The location was perfect, within easy walking distance to all the sites and water transportation. The room was spacious and exceptionally clean. We loved having a washing machine in the room and you could tell the staff put a lot of thought into providing the little things that make for a great stay (coffee AND creamer, laundry detergent, assorted cooking supplies). The beds were very comfortable, we were especially surprised by how comfortable the pull-out sofa was (it was a solid, firm mattress, not like the thin little ones we usually get with a pull-out). Finally, the staff . . . everyone we encountered at the hotel was so nice and helpful. I highly recommend this hotel for anyone looking for a place to stay in Venice.

Nothing, it was perfect!!

Excellent location - very central, but tucked away from the crowds and bustle. Incredibly spacious and well equipped and tastefully decorated including traditional wall paintings, Venetian lamps and nice furniture. Large walk-in wardrobe with lots of hanging space and drawers in main bedroom. We stayed in the 2 bedroom, 2 bathroom apartment with lovely canal view. Tea, coffee(replenished daily), milk, biscuits, toiletries, dishwasher tablets and washing machine detergent all provided and appreciated. Helpful and friendly reception. Serviced daily. Good value. We loved our stay in this wonderful apartment

For us, everything was perfect Stairs to second floor were ok but as others highlighted might be a challenge for less mobile or with heavy suitcases. There appeared to be at least one ground floor apartment for those who prefer not to have stairs

The pros Spacious apartment in a great location. Close enough to see all the ‘must do’ sites but not on a major thoroughfare so it was relatively quiet. Extremely clean and well equipped. Good communication from staff. A basic breakfast was supplied which we complemented with our own purchases.

There was some issue with the power tripping - no fault of the property management. They had to get an electrician in to get it sorted but this did cost us some time and inconvenience with phones not charging overnight. Staff gifted us a bottle of champagne as an apology.