Location Breakfast Asunta she should be supervisor or manager can't remember but was very helpful

I was on the 5th Floor and the noise was unbearable. When I reported case at reception their was a relaxed approach to resolving issue. I called and talked to Asunta who immediately resolved the issue and moved us up to 10th floor in less than 30min

The rooms are new built with good view. It has good facilities like pool and gym. There are few shops around it which makes it ideal for people who wants to shop closely. Also, there breakfast was ok, not the best but ok.

I recently stayed at Hampton hotel and it was an excellent experience overall. The rooms were clean and comfortable, and the amenities were top-notch. However, what truly stood out was the exceptional service. The receptionist (Akita) was incredibly kind and helpful. She went above and beyond to ensure our stay was pleasant, assisting with everything from check-in to local recommendations. Her warm and professional demeanor made us feel very welcome. I highly recommend this hotel and commend Akita for her outstanding hospitality! Best Regards Umair Zafar

The rooms were clean and comfortable, and the amenities were top-notch. However, what truly stood out was the exceptional service.

I wanted to take a moment to express my heartfelt gratitude for everything you’ve done. Everything is simply wonderful! I am extremely happy and satisfied with the results, as they have exceeded my expectations. I truly appreciate all your efforts, and I have no suggestions because everything is just perfect! Please keep up the amazing work. Thank you once again! Warm regards,

t’s hard for me to find the right words to convey how impressive your dedication is. I genuinely admire everything that you do, and it brings me so much happiness. Knowing that your work helps others inspires me to appreciate the value of good service. Thank you once again for your exceptional work. I really like everything about it and feel fortunate to have the opportunity to be involved. With warm regards,

We had an amazing stay at Hampton by Hilton Dubai Airport Hotel! We very much appreciated the early check in, as we arrived early in the morning due to our night flight. We enjoyed the breakfast, also the coffee was excellent! We used the free shuttle bus from and to the airport. Also we used the free shuttle bus to the nearby beach. There is a bus station next to the hotel and the metro station is 10 minutes away. The rooms was very clean, the bed and sheets were very comfortable! We stayed at 7th floor and we didn’t hear any noise during our stay. There are a lot of restaurants nearby, especially Indian restaurants that we enjoyed. There are also plenty of markets. We’ll definitely come back!

The staffs were friendly and helpful. The room was spacious and clean. We had a wide variety of food for breakfast. It is an ideal location with lots of restaurants nearby and the access to the metro is easy.

We did not get the right information regarding the time the shuttle will be available at the airport, so we had to take a taxi to the hotel. The staffs at the hotel were kind enough to help us at our arrival and provided us with all the information and we were able to have an early checking.

I choose Hampton Dubai Hotel for its location, not around the mostly visited tourist area, but its near and close to airport so we can maximize our leisure after check out on our last day. They have Airport shuttle service so convenient for the first time traveler before familiarizing with the city, they served "Breakfast included" which i really put as "A Must" for me before going to my daily leisure destination, have a good wifi connections, no trouble, and have a swimming pool which we enjoy half day before our check out to relax as a complimentary for our staycation.

That the schedule or the shuttle driver during the arrival was not following the time or trip schedule. We almost thought there is nothing to come since he was supposedly 9:55PM at T1 but he arrived 10:05 and instead of going to Hotel from T1 he routed us at Terminal T3, though no one was with us, and no one enter the shuttle at T3, he talk to someone and sort giving probly attendance report, he said only 20mins wait, but he drived already past 11:50PM then routed back to Terminal 1 pick up guest (later we knew already lives on Hotel, probly they exit the metro knowing the schedule trip going to hotel) and proceeded to Hotel, he wasted almost 2 hours of our time.

Great staff greeting on arrival with the lovely "Mira".. very helpful and I extended the stay twice.. Good location close to the Airport, taxis a bit hit and miss, pool great and attendants there very polite.. and my room attendant was fantastic, Big shout out to "Sudarshan" nothing too much trouble and always quick to grab anything I needed.. Breakfast a bit boring same every day, not a lot of selection. All in all a good business location for a quick business visit. Airport Shuttle to and from hotel.. :)

Breakfast was ok but not a lot on offer.

The staff were excellent.

The wifi connectivity was a bit bad. I was shifted from one room to another and while shifting I had left a pair of clothes in the previous room. I was told it wasn’t found. But finally after several follow ups it was. The force in the Shower wasn’t good. So they sent someone to fix it. But after that the roof in the bathroom started leaking. These were the small issues. But all the staff at the reception were all EXCELLENT and they handled it very well. They were very friendly and very accommodating.

Location and transport to and from a/p was good. Able to go to room earlier if I took a room further away from facilities with less view which I accepted rather than take room overlooking pool as I had just come off a long flight. Didn’t bother changing and was able to lay down earlier as did not sleep on flight. Room and bed were good. Once a day opportunity to go to shopping centre, however not return.

Better if at least twice a day the opportunity to go to shopping centre and be picked up. Having to make own way back carrying shopping and a long walk back to hotel from station was not good, and easy to get lost or go wrong way. Definitely not a plus walking in Dubai heat with temperatures in the 40s.