location deocoratation of hotel proximity to beach bar and restaurant lifts balcony view bathroom layout of room friendly staff

had to remind front desk about housekeeping (on one occasion our room was not cleaned). Toilet roll absent. didn’t top up toiletries on a daily basis (soap bars, cotton Porter not available at check out from room to reception.

Location was right on the beach but a little further North than we anticipated meaning either a longish walk or bus/ taxi ride to the more vibrant South Beach. Interior design was lovely. Staff were incredibly helpful and charming. Suite was gorgeous.

WiFi was very poor in places and whilst the staff gave us a second sign in, this was the poorest wifi I’ve had in a premium hotel in over 8 years. The afternoon live music was immediately directly beneath our balcony and whilst at ground level it sounded great, once distorted by the buildings by the time it got to our floor it was amplified and distorted enough to drive us indoors. The no-shorts dress code for the main bar in the evening was ridiculous and made us not spend our money there.

outdoor coffee tables need a facelift :)

It was perfect staycation.

it was nice and a different experience for my Birthday and Me and My Husbands Love ❤️ Story Of Life.

It Was A Nice Location and Beautiful

Beautiful hotel. Rooms very elegant and comfortable. Pool and beach availability and access where amazing.

Pool side and beach side food and drinks delivery needs some polishing.

Exceptional service, interior, and experience. Everyone at the hotel was so supportive with positive attitude that is hard to find elsewhere

I liked everything.

Wonderful staff Beautiful property and spacious room The balcony The view (ocean and bay) Room service

The beach was not swimmable because of sand cliff

I would say excellent is not enough. Highly qualified staff, stunning view, everything was extraordinarily perfect. Jazz during the dinner was amazing!

location, beach and decore

too cold air conditioning at lobby and restaurants