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$167Av. Cobá Sur, Región 014, Súper manzana 001, manzana 004, Lote 001, Tulum, 77760, Mexico
Reservations:
+1-833-728-20413,657 reviews
1/48
Restaurant
Outdoor swimming pool
Free wifi
Room service
Streaming service (like Netflix)
Air conditioning
Bar
Sun deck
Welcome to Naala Tulum, your tropical gateway to relaxation and adventure in the vibrant heart of Tulum, Quintana Roo! Just 0.9mi from the city center and nestled in a stunning garden view setting, this 4-star hotel is the ideal launchpad for exploring the wonders of Mexico. With prices starting from just $167, you can indulge in a slice of paradise without breaking the bank!
At Naala Tulum, you'll step into a world of comfort and convenience, where breakfast is included to fuel your day of exploration. Enjoy the outdoor swimming pool for a refreshing dip or sip your favorite drink at the bar while soaking up the sun on the terrace. Stay connected with free WiFi, and for those who like to stream their favorite shows, we have you covered with premium services like Netflix! With 3657 rave reviews, guests continue to be charmed by our friendly staff and the plethora of amenities that cater to every need, from a 24-hour front desk to kitchenettes in select rooms.
Embrace the Tulum lifestyle with our tour desk ready to help you discover hidden gems and must-see attractions nearby. Need a lift? Our airport shuttle service will whisk you away to your tropical escape. Supercharge your vacation with kid's meals and room service, and lounge in style with free beach umbrellas and chairs available. With so much to enjoy, Naala Tulum isn’t just a place to stay - it’s an experience waiting to unfold!
Dive deeper into the Naala Tulum experience and discover how this enchanting hotel elevates your getaway into pure bliss! As you bask in the sunshine by our stunning infinity rooftop pool designed exclusively for adults, you'll enjoy breathtaking views that perfectly capture the essence of Tulum. Sip on refreshing cocktails from the bar and let your worries float away as you revel in the serene atmosphere, accentuated by the gentle rustle of palm leaves and the soothing sounds of water. Whether you're cooling off after an adventurous day or simply seeking a space to unwind, this pool offers the perfect oasis.
Your culinary journey at Naala Tulum doesn't have to stop at breakfast! Experience the flavors of the world at our on-site restaurant, Cafeteria del Aire, where our international cuisine will tantalize your taste buds and tickle your culinary curiosity. Take a seat and savor fresh dishes crafted with local ingredients that draw inspiration from both Mexican and global traditions. The lively ambiance, combined with delicious meals, creates a dining experience that resonates with the very vibe of Tulum—casual yet sophisticated, fun yet intimate!
When you're ready to venture out, let Naala Tulum be your guide to adventure! The dedicated tour desk is eager to help you uncover everything Tulum has to offer, from breathtaking cenotes to ancient ruins that echo the history of this vibrant region. And don’t forget to take advantage of the airport shuttle service to make your travel a breeze! So pack your bags, grab your sunscreen, and prepare for an unforgettable journey, because at Naala Tulum, every moment is a story worth telling!
Closest airports
Cozumel International Airport
39.9miRestaurant
Outdoor swimming pool
Free wifi
Room service
Streaming service (like Netflix)
Air conditioning
Bar
Sun deck
Tour desk
Private entrance
Terrace
24-hour front desk
Kitchen
Non-smoking rooms
Beach umbrellas
Beach chairs/Loungers
Kitchenware
Kitchenette
Garden view
Elevator
Garden
View
Upper floors accessible by elevator
Free toiletries
Balcony
Show 6 photos
Deluxe, King
1 King Size Bed
Balcony
More details
Indulge in our spacious and modern Deluxe King Room, offering a breathtaking city view from your private balcony. Enjoy the luxurious amenities including a comfortable King size bed, flat-screen TV, and a walk-in closet for the perfect getaway.
Show 6 photos
Standard, King, Terrace
1 King Size Bed
Minibar
+
More details
Indulge in the grandeur of our King Room with Terrace, boasting a spacious 538 sqft of elegance and comfort. Enjoy the garden view from your private terrace, relax in the plush king-size bed, and unwind in the air-conditioned room with a flat-screen TV and minibar.
Show 5 photos
Smart, King
1 King Size Bed
Balcony
Free wifi
Flat-screen TV
+
More details
This 45-square-meter room features a contemporary coastal style, a large balcony (or terrace) with panoramic garden views, a 43-inch smart TV, and a king-size bed and minibar. The bathroom has wooden doors, round sinks and ample closet space.
Show 5 photos
Smart, Twin
1 Twin Bed
Balcony
Free wifi
Flat-screen TV
Tea/Coffee maker
x4
+
x3
More details
This 45-square-meter room features contemporary seaside style, a large balcony (or terrace) with panoramic garden views, 43-inch smart TV, and two double beds. The bathroom has wooden doors, round sinks, a minibar and ample closet space.
Show 4 photos
Standard, King
1 King Size Bed
Balcony
Outdoor swimming pool
Free wifi
Minibar
x4
+
x3
More details
Experience a spacious and comfortable stay in our Standard King Room, with 269 sqft of space and 2 double beds, perfect for accommodating a group of 4 adults. Enjoy the stunning city view from your private balcony, and relax with the convenience of a flat-screen TV, air conditioning, and a private bathroom.
Deluxe, Twin
1 Twin Bed
Balcony
Free wifi
Flat-screen TV
x4
+
x3
More details
This 45-square-meter room features contemporary seaside style, a large balcony (or terrace) with panoramic garden views, 43-inch smart TV, and two double beds. The bathroom has wooden doors, round sinks, a minibar and ample closet space.
Show 11 photos
Apartment, 2 Bedroom
Kitchen
Kitchenette
Balcony
Outdoor swimming pool
x10
+
x6
More details
Welcome to our spacious Two-Bedroom Apartment boasting a generous size of 1184 sqft. With accommodations for up to 6 adults and 4 children, our apartment features two double beds, one king-size bed, and a range of amenities such as a kitchen, private bathroom, balcony, and garden view. A perfect choice for families or larger groups looking for comfort and convenience during their stay.
Show 6 photos
Family Apartment, 2 Bedroom
1 King Size Bed
2 Double Beds
Balcony
Free wifi
Flat-screen TV
+
More details
Show 5 photos
Standard, 2 Double, Terrace
2 Double Beds
Balcony
Outdoor swimming pool
Minibar
Flat-screen TV
+
More details
Show 5 photos
Standard, 2 Double
2 Double Beds
Balcony
Free wifi
Flat-screen TV
Tea/Coffee maker
+
More details
Show 5 photos
Deluxe
1 King Size Bed
Balcony
Outdoor swimming pool
Minibar
Flat-screen TV
x4
+
x3
More details
Deluxe, 2 Queen
2 Queen Size Beds
Kitchen
Balcony
Free wifi
Microwave
x4
+
x3
More details
8.5
3,657 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
🇭🇷
Ivana84
10
January 2023
We are a family of 4 and we stayed here for 5 nights in one of the rooms for 4 persons on the ground floor. Booked completely last minute without any research and were pleasantly surprised with our stay. - great value for money - great location, short drive to beach and easy walk to the centre, close to many restaurants and great supermarket. - clean, great shower - garage parking - friendly staff, easy communication - beach towels available for free - haven't tried breakfast but there is a fantastic french bakery right in front of the hotel where we had coffee and breakfast every morning - lovely rooftop pool area. We loved the beaches in Tulum so much that we haven't used the pool at all but we went up once just to see it and it looked nice. Sunsets must be really pretty from up there.
- beds are really small - the hotel is quite noisy. There is a huge construction site right next to the hotel. Literally a new hotel being built in front of our bedroom, maybe 20 meters away. Construction would start at around 7am and it would be over by 5pm. A part from the construction noise, music and people partying can be heard quite a lot during the night. We did not care as we sleep like babies during night and we were out 99% of the day but if you are a light sleeper, like to sleep longer than 7 am or imagine spending a quiet afternoon on your balcony this is probably not the place for you.
🇧🇪
Sander
9.1
June 2022
This hotel is a great choice for a stay in Tulum, as it's located between the beach area and Tulum Pueblo. It's only a 15min bike ride from the Archeologic site of Tulum. The room was super spacious and clean. We liked the interior and the bed was one of the most comfortable we ever had! The breakfast is served on the rooftop and consists out of fruits, cornflakes, juices and a selection of eggs made-to-order. We particularly enjoyed the rooftop infinity pool after a day of exploring, with a very nice view over the green jungle environment of Tulum. Highly recommended!
Bike rentals is not free, would've been nice to offer free bikes to guest, taking into account the upscale image of the hotel. Also, there is some construction going on around the hotel, which may result in some noise. Nonetheless, this didn't bother us.
🇳🇱
Sebastiao
10
December 2021
The room was beautiful and clean and we had a nice garden view, the staff was amazing and friendly. The pools had an amazing view over Tulum. Food and drinks perfect, we celebrated my fiancées birthday there and had an amazing birthday dinner, thank you for the amazing experience
We didn't get complimentary water, only on the first day, after that you have to buy the water. The internet was also slow or didn't connect at times and the elevator on our side of the building didn't work which was annoying sometimes since our room was on the 3rd floor
🇳🇱
Lonneke
8.2
June 2022
Lovely hotel with all the facilities you would expect. The pictures on Booking also very well reflect the real thing. The staff is very friendly, our room was fantastic! Very clean and tidy. Would definitely recommend and go back ourselves.
The location is a little bit off-centre, but we actually didn't mind because it was more quiet. You can go to city centre in like 10-15 minutes walking. The hotel advised someone for trips, but he never replied. The prices for food and drinks can be a bit high.
🇨🇭
Andrin
9.1
September 2023
- Lovely rooftop area with different places to chill and two pools. I especially liked the net thingy to lie in and the bigger pool with the waterfalls. - The breakfast omelettes were really tasty! - Friendly and attentive staff both at the café and at the reception, always there to help out or give tips on what to do. - Comfy beds with good blankets. - Shower: good water pressure, good temperature control.
- The plastering of the pool was flaking off at several places. Potentially needs renovation soon. - Some towels had (minor) stains - Rooftop café closing at 18:00 already. Possibly due to visiting during low season, but still would have been nice to enjoy a drink after 18:00 at the pool. - Strange system with voucher cards for pool towels. You have to give the Café staff a towel card in order to get a towel, but if you leave after 18:00 you won't get the card back ... also then you're able to just take the towels laying there without the card. - Apart from the very nice omelettes the breakfast buffet was rather small and sometimes lacked glasses and plates for juices/fruit.
🇮🇪
Emmanuel
8.2
May 2022
The atmosphere is unic, is classy and preserve the nature. The Deluxe King Room is big, the bed is comfortable and the bathroom has hot water, that was a problem in other places. The best part is the roof top pool, they have bar service at the pool so you don't need to go out, the view is incredible
The pictures of the room shows the garden view and we thought we will be in a room like the pictures, but they placed us on the entrance view, we could see all the time the guy from security so the terrace was a waste. Also in the room was a little puff, I sat down and I saw a long dark hair and some white stains, so it was not very clean.
🇺🇸
Erica
9.1
May 2023
This hotel was really nice. The staff was friendly and the grounds were beautiful. Breakfast was also pretty good. It was quiet during the week, but it started to get more crowded on Wednesday Night. The location is also great. Being halfway between the downtown and the beach was ideal and everything was a bike ride away.
The room was a little humid. Perhaps theres a setting on the air conditioner that we couldn't find, but it was hard for our clothes to stay dry which was annoying. Also, (and perhaps they're not allowed) taxis are expensive here, so a shuttle from the bus station to the hotel would be nice.
🇫🇷
Jo
10
March 2023
Wonderful hotel situated in Tulum pueblo near the shopping center Chadraui. Many choice of restaurants near the hotel. The decoration is simply amazing! The rooftop where the pool is situated is fabulous and watching the sunset from there is unforgettable. Rooms are very nice and big and all have a balcony. Our room was just under the restaurant so it was sometimes noisy with the people moving their chairs. The staff at the reception are very nice and helpful. We have rented bicycles at the hotel to go to the beach. It takes approx. 20-30 min depending the beach club. There is an underground parking for cars which is very convenient. Breakfast was busy and we did not understood how the proposed menu worked. We highly recommend Na'ala Tulum for holidays. We will back for sure.
Our room was just under the restaurant so it was sometimes noisy with the people moving their chairs.
🇨🇭
Rosa
8.2
March 2023
the staff at the reception and in the rooftop restaurant was very friendly and helpful. the rooftop pool and lounge area are very beautiful and nice to relax at. the groundfloor rooms are specious, the AC works well and the water pressure in the shower is good. the hotel design over all is beautiful. the location is very nice, safe, not loud at night and easy to walk everywhere. they have a bike rental that works well.
the mattress was super soft and really uncomfprtable my partner and I had both back pain after sleeping on it for 5 nights. the breakfast hast a good cereal and fruit station. the a la carte menu is very limited they only serve pancakes, eggs (either scrambled, omelette or sunny side) and bread with butter and jam. my partner is allergic to egg so he had to eat the same withe toast with jam every morning, there were no savory options at all. the tours eg for coba or akumal offered by the hotel are more expensive than all tours offered online.
🇺🇸
Andrew
10
March 2023
Beautiful location. Eco friendly and the vibe was so ultra bohemian with so many natural materials and elements. Breakfast was sclean and very tasty. The hotel has so much natural vegetation all around that you feel your living amongst the natural topography. It is so relaxing with lounging areas scattered throughout the hotel area. I love the open air bar and reception area. You always feel like your in nature. The rooms are excellent and the beds are super comfortable. The huge shower with the stone tile is amazing! The water pressure and temperature was perfect and the amenities were excellent. The balcony looked into the center jungle courtyard with huge trees and lush vegetation growing naturally. The hotel is close to lots of really nice restaurants and I even got my haircut at an excellent barber shop called, "Kingsman", he hooked me up. I love the area and it was very close to so many Cenotes.
Attractions
Tulum
1.5miTankah Park
2.4miGrand Cenote (Gran Cenote)
2.9miCasa Cenote
5.7miCenotes Sac Actun
8.2miCenote Dos Ojos
9.1miMuyil
13.6miAkumal
15.8miXotik-Ha EcoPark
23.2miKantun Chi Ecopark
23.6miSian Ka'an Biosphere Reserve
27.3miPalancar Reef
29.6miPlaya Palancar
29.8miMr. Sancho's Beach Club Cozumel
30.6miThe Mayan Cacao Company
30.9miAttractions
Tulum
1.5miTankah Park
2.4miGrand Cenote (Gran Cenote)
2.9miCasa Cenote
5.7miCenotes Sac Actun
8.2miCenote Dos Ojos
9.1miMuyil
13.6miAkumal
15.8miXotik-Ha EcoPark
23.2miKantun Chi Ecopark
23.6miSian Ka'an Biosphere Reserve
27.3miPalancar Reef
29.6miPlaya Palancar
29.8miMr. Sancho's Beach Club Cozumel
30.6miThe Mayan Cacao Company
30.9miAirports
Cozumel International Airport
39.9miCafeteria del Aire
Cuisines
Location
Features
Age restrictions
Availability
Restaurant
Outdoor swimming pool
Free wifi
Room service
Streaming service (like Netflix)
Air conditioning
Bar
Sun deck
Tour desk
Private entrance
Terrace
24-hour front desk
Kitchen
Non-smoking rooms
Beach umbrellas
Beach chairs/Loungers
Kitchenware
Kitchenette
Garden view
Elevator
Garden
View
Upper floors accessible by elevator
Free toiletries
Balcony
Accessibility
Entire unit located on ground floor
Upper floors accessible by elevator
Upper floors accessible by stairs only
Activities
Bicycle rental
Bathroom
Free toiletries
Hairdryer
Private Bathroom
Shower
Toilet
Toilet paper
Towels
Bedroom
Linens
Walk-in closet
Wardrobe or closet
Business Facilities
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Common Areas
Shared lounge/TV area
Food & Drink
Bar
Breakfast in the room
Kids' meals
Minibar
Packed lunches
Restaurant
Snack bar
Special diet meals (on request)
Wine/Champagne
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Baggage storage
Concierge
Express check-in/out
Invoice provided
Tour desk
General
Air conditioning
Designated smoking area
Elevator
Family rooms
Mosquito net
Non-smoking rooms
Private entrance
Room service
Internet
Free wifi
Kitchen
Coffee machine
Dining table
Kitchen
Kitchenette
Kitchenware
Microwave
Oven
Refrigerator
Living Area
Desk
Dining area
Sitting area
Sofa
Media & Technology
Flat-screen TV
Streaming service (like Netflix)
Telephone
TV
Outdoors
Balcony
Garden
Outdoor furniture
Sun deck
Terrace
Parking
Parking On Site
Private Parking
Physical distancing
Cashless payment available
Room Amenities
Clothes rack
Fan
Socket near the bed
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key card access
Safe
Security alarm
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Services
Wake-up service
Wake-up service/Alarm clock
Spa
Beach chairs/Loungers
Beach umbrellas
Outdoor swimming pool
Public Bath
Solarium
Transportation
Airport drop-off
Airport pickup
Airport shuttle
Car rental
Shuttle service
View
City view
Garden view
Inner courtyard view
View
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Until 12:00
Pets are not allowed.
WiFi is available in the hotel rooms and is free of charge.
Age restriction may apply
Private parking is available on site (reservation is not needed) and costs USD 10 per day.
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children of all ages are welcome.
Children 13 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
Mastercard,
American Express,
Visa,
Cash only
This property accepts cash.
At what times are check-in and check-out at Naala Tulum?
Planning to stay at Naala Tulum? Kindly note that you can check in after 03:00 PM and before 12:00 PM is when you'll need to check out.
Can guests park for free at Naala Tulum?
Yes, there is parking available at Naala Tulum hotel. The parking is private and on site. It costs $10 per day and no reservation is required.
What's the nightly rate at Naala Tulum?
Starting rates at Naala Tulum begin from $167. However, prices can vary based on room type and selected dates. Please enter your dates for accurate pricing.
What types of rooms does Naala Tulum offer?
At Naala Tulum, the hotel offers a variety of room types including Deluxe King Rooms, Standard King Rooms, Two-Bedroom Apartments, Deluxe Quadruple Rooms, King Rooms with Terrace, and Twin Rooms with Terrace. Smoking is not allowed in any of the rooms. The rooms range in size from 269 sqft to 1184 sqft, and can accommodate between 2 to 6 adults with additional space for children. The beds available include Double beds and King size beds.
What activities does Naala Tulum offer?
Guests at Naala Tulum can spend their time enjoying the leisure amenities offered by the hotel. The outdoor swimming pool is a great place to relax and take a refreshing dip. Guests can also lounge in the beach chairs or under the beach umbrellas provided by the hotel.
For those looking for a drink or a bite to eat, they can head to the on-site bar or the Cafeteria del Aire restaurant, which offers a variety of international cuisines.
Additionally, guests can make use of the sun deck to soak up the sun and enjoy the beautiful views. Furthermore, the hotel offers bicycle rental for those who want to explore the surrounding area.
Overall, Naala Tulum provides a range of amenities perfect for guests looking to unwind and make the most of their stay.
Is there a swimming pool at Naala Tulum?
The Naala Tulum hotel has one pool available. This pool is open all year round and is located outdoors. It has age restrictions and is only accessible to adults. The pool also has features such as being an infinity pool, located on the rooftop, and providing a view.
Does Naala Tulum feature its own restaurants?
Yes, the hotel has a restaurant on site called Cafeteria del Aire. The restaurant offers international cuisine.
What methods of payment does Naala Tulum accept?
Naala Tulum accepts cash as a method of payment. In addition, they also accept American Express, Mastercard, and Visa.
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