Location was perfect for our visit. Right in town, shop for groceries about 200m down the road. The room was just what we required, clean and comfortable.

We had problems with getting a car park for just for 1 night. We were charged for 3 nights and when we went to the car park later in the evening there were no car parks available. We had a discussion with the reception on the Sunday morning and was advised that they would need to talk to the manager. We checked out early the next morning. I sent 2 emails over 4 days and eventually made a direct phone call on day 5 - I ended up speaking with the manager, who quickly agreed to a full refund. As it was a weekend, the public car park behind the building is free after 1pm on Saturday. A real hassle, but I stuck with it. Also, were not aware that our room was not serviced on the Sunday, so as we had a washing machine and a drier, we simply did our own washing.

Excellent set up in the apartment - washing machine, dishwasher, pot, pan & utensils were great! Staff were very helpful, especially when my parents Air NZ flight was cancelled and we needed the room another night - it was no issue and they could even stay in the same room and not have to move (they're in their 80's). The rooms have walk-in showers so easy access for my parents and they were very accommodating with 2x single beds in the rooms for both my parents and myself and son.

My room was over the walkway and looked out over a main carpark and was very noisy at night. The air conditioning had some issues, especially in my parents room which was roasting! Apparently there were several other passengers with similar issues.

The room was spacious, and the view was panaramic, from the town centre to the hills surrounding the town. there was plenty of space for storing my things, except in the bathroom. The kitchenette was well stocked, except I only used it for making my breakfast.

The bathroom was tiny, compaired with the rest of the unit, and there was little vanity top for putting my toiletries. The shower stall was too tiny, and the shower door opening was too close to the toilet.

Location was great, walking distance to shopping, market and buses. Right next door to my favourite restaurant and really close to my favourite supermarket. Facilities were great We loved the free movies, even though most were old and hokey.

I had requested two single beds and the room had one queen or king. That was disappointing. We were really happy it came with a washer/dryer, but no instructions how to use it, and the dryer didn’t dry the clothes properly even after several attempts.

The location is extremely convenient, and the room is generally clean.

One of the more experienced staff members was not very friendly, but the younger staff and the cleaning team were all very pleasant and welcoming. I did notice some orange stains on the toiletry kit, and the spare toilet paper wasn’t wrapped. It was placed on the handrail next to the toilet, which raised concerns that it may have been contaminated by toilet flushes during previous guests' stays.

Location...able to have sliding door open as on 5th floor all night. The bathroom shampoo soap smelt gorgeous . Having a washing machine dryer in bathroom

Need better instructions for washing machine dryer...we turned it on and then 4 hours later after we woke up at 1am it was still going!. We felt our clothes got to the stage were they were so hot that they could of combusted. We struggled to find how to override the lock.mechanism on the door of the machine to access it and only thru Googling did we find necessary information.

Great location as shops were all within walking distance. Used buses to go further afield, & taxis to get to and from the airport. Unit was very clean. Staff were very friendly and helpful.

Ran out of toilet paper as the unit was not serviced on the Sunday (would have been good to have a spare roll in the bathroom cupboard). Several small areas on the walls needed repaired & painted (particularly in bathroom).

Bedrooms were adequate. Living room on the small side. Appreciated the good washer/dryer in room and did two loads of laundry. Much better laundry than the Quest in Christchurch. Nelson is a very charming town and has lots of fun shopping and there was live music in the main square. Loved the Nelson Farmer's Market. We were there on our way to and from a lodge to lodge trek in Abel Tasman.

The washer dryer was awesome and really helped us on our stopover in nelson. We had a really decent sized room and it was comfortable and had great aircon. We stayed on Christmas eve and didn't hear much of the street noise. Will stay again for sure.

Knowing about the $200 security deposit (making that really clwar) if you don't have a credit card - we had a debit card so we needed to put 200 down. Luckily we had the funds but some people don't have that kind of money to just put down straight away.

The location is modern and perfectly equipped, including washing machine. Centrally located but quiet, everything is within walking distance, even the bus to the airport

It is not the fault of the hotel that saturday night seems to be the time for certain individuals to gather behind the house and make noise for hours. But we would have appreciated a bit more help and knowledge from the receptionist on our enquiry as how to best get to Abel Tasman