Call for great rates
+1 (888) 385-6828353 reviews
From
$2328 Duke Street, Queenstown, 9197, New Zealand
353 reviews
1/152
Skiing
Spa/Wellness packages
Restaurant
Room service
Fitness center
Steam room
Spa tub
Sauna
Welcome to the luxurious Sofitel Queenstown Hotel & Spa, a 5-star retreat nestled in the heart of Queenstown, New Zealand. Located just 0.2mi from the city center, this hotel offers convenient access to all the attractions and activities that Queenstown has to offer. With 353 glowing reviews, you can rest assured that your stay will be comfortable and unforgettable.
Upon arrival, you'll be greeted by a warm and friendly staff at the 24-hour front desk. The hotel boasts an array of amenities to ensure a delightful stay. Unwind in the soothing Turkish/Steam Bath or indulge in a rejuvenating spa treatment (extra charges apply). Pamper yourself in the spa tub or enjoy a round of golf on the hotel's beautiful course (extra charges apply). If you're feeling adventurous, hit the slopes for some skiing or explore the stunning mountain views.
In the evening, enjoy a delectable meal at the hotel's restaurant, or sip on a cocktail at the bar. The hotel offers room service, so you can enjoy a meal from the comfort of your spacious and elegantly appointed room. With air conditioning, free toiletries, and a private balcony to soak in the breathtaking views, your stay at Sofitel Queenstown Hotel & Spa will truly be a memorable experience. Prices start from $232 per night, offering incredible value for this exceptional 5-star retreat.
After a day of exploring Queenstown, head to the hotel's very own Left Bank Cafe for a memorable dining experience. With a family-friendly and traditional ambiance, the cafe offers European cuisine that will delight your taste buds. Whether you're in the mood for a hearty pasta dish or a flavorful steak, the menu offers a wide range of options to satisfy all palates. Enjoy your meal in the cozy and inviting atmosphere of the restaurant, or soak in the stunning views from the outdoor seating area. Indulge in a delectable dining experience without ever leaving the comfort of the hotel.
When it comes to payment options, please note that cash is not accepted at the hotel. However, you can conveniently settle your bill using Mastercard, American Express, Visa, or Eftpos. This ensures a hassle-free and secure transaction during your stay.
With a variety of room types to choose from, you're guaranteed to find the perfect accommodation to suit your needs. The Luxury King Room with Balcony, Spa Bath, and Executive Lounge Access offers a spacious and elegantly appointed space, complete with a private balcony and a spa bath for ultimate relaxation. If you prefer a Superior King Room with Balcony, you'll still enjoy the same luxurious amenities and breathtaking views. For those seeking extra space and comfort, the Junior King Suite with Balcony provides a larger living area, making it ideal for a special occasion or a longer stay. Traveling with a companion? The Superior Double Room with Balcony features two double beds, accommodating both of you comfortably. Whichever room you choose, you can expect a memorable and enjoyable stay at Sofitel Queenstown Hotel & Spa.
Planning a wedding, corporate event, or need many rooms? Get a personalized quote with discounted rates for your group.
Closest airports
Queenstown Airport
4.1miSkiing
Spa/Wellness packages
Restaurant
Room service
Fitness center
Steam room
Spa tub
Sauna
Air conditioning
Hot tub
Kid-friendly buffet
Bar
Tour desk
24-hour front desk
Lake view
Mountain view
Kitchen
Non-smoking rooms
Live music/Performance
Patio
Elevator
Free toiletries
Bathtub
Upper floors accessible by elevator
Show 6 photos
Luxury, King Size, View, Balcony
1 King Size Bed
440 sqft
Flat-screen TV
x4
+
x3
More details
LUXURY ROOM, 1 King Bed, Spa Bath, Remarkable View, Juliet Balcony is 441 square feet and includes a king-size bed 150-183 width plus cable tv and has a Disability-friendly bathroom.
Show 6 photos
Opera suite, Lake View, Patio, Jetted Tub
1 King Size Bed
700 sqft
Lake view
Mountain view
Hot tub
Spa tub
+
More details
This suite's special feature is the hot tub. This spacious suite includes 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a bath. The air-conditioned suite offers a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, executive lounge access as well as lake views. The unit has 1 bed.
Show 9 photos
Luxury, King Size, Balcony, Executive Lounge Access
1 King Size Bed
410 sqft
Mountain view
Spa tub
City view
Private Bathroom
+
More details
Indulge in our spacious 441 sqft luxurious king room with a private balcony, spa bath, and exclusive access to the executive lounge. Enjoy breathtaking mountain and city views, along with a range of amenities such as a flat-screen TV, minibar, and coffee machine. Perfect for 2 adults and 2 children, this room ensures a comfortable and memorable stay.
Show 8 photos
Superior, Balcony
1 King Size Bed
410 sqft
Spa tub
Private Bathroom
Bathtub
Minibar
x4
+
x3
More details
Stay in our spacious Superior King Room with Balcony, featuring stunning mountain and city views. Enjoy the luxury of a private bathroom with a spa tub and a comfortable king size bed, perfect for a relaxing stay. With amenities such as a minibar, coffee machine, and flat-screen TV, you'll have everything you need for a comfortable and enjoyable stay.
Show 7 photos
Superior, 2 Double Beds, Balcony
2 Double Beds
440 sqft
Spa tub
Private Bathroom
Bathtub
Minibar
+
More details
Experience the ultimate comfort and luxury in our spacious Superior Double Room with Balcony, boasting stunning mountain and city views. With two double beds and amenities like a spa tub, minibar, and flat-screen TV, this room is perfect for a memorable stay for 2 adults and 2 children.
Show 5 photos
Penthouse, King Size, Lake View, Patio, Jetted Tub
1 King Size Bed
2420 sqft
Lake view
Mountain view
Hot tub
Spa tub
+
More details
Indulge in the luxury of a lake view penthouse with a spacious patio and jacuzzi. Perfect for a family of two adults and two children.
Show 3 photos
Prestige Suite, View
1 King Size Bed
945 sqft
Mountain view
Spa tub
City view
Private Bathroom
+
More details
Experience exquisite luxury in our Prestige King Suite with View, accommodating 2 adults and 2 children. Immerse yourself in the breathtaking surroundings while you enjoy top-tier amenities.
Show 6 photos
Superior, King Size
1 King Size Bed
Spa tub
Free wifi
Minibar
Flat-screen TV
x3
+
More details
Show 14 photos
Junior Suite, Balcony
1 King Size Bed
665 sqft
Mountain view
Spa tub
City view
Private Bathroom
x5
+
x3
More details
Show 7 photos
Penthouse, King Size, Lake View, Hot Tub
1 King Size Bed
Spa tub
Minibar
Flat-screen TV
Tea/Coffee maker
+
More details
Show 9 photos
Luxury, King Size, Balcony, Jetted Tub
1 King Size Bed
Hot tub
Balcony
More details
Show 6 photos
Luxury, King Size, View, Balcony, Jetted Tub
1 King Size Bed
Flat-screen TV
+
More details
8.3
353 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
Anthony
8.2
February 2024
The breakfast was a bit of a farce. The hot buffet rarely had full trays in all six of the cooked options. The orange bottle was often empty, as were the other fruit and milk dispensers. The fruit and yoghurt station was often part empty. Ditto the cheese and cold meat station. Each morning I elected to prompt the staff that the bacon tray was empty and or the orange juice bottle was empty etc, I even had to point out that the tomato sauce / ketchup bowl was empty. I thought this was really poor for a “luxury brand” hotel.
Nick
10
May 2024
We were slightly apprehensive booking the Sofitel as some of the previous ratings were not great. I honestly can say we had an exceptional experience. The staff were fantastic - very friendly and professional. The room was comfortable, quiet and had great views. The location cannot be beaten, it’s right in the middle of town. Great gym, fantastic spa, good breakfast. The inclusion of the minibar in the room package was a thoughtful touch. I’ve stayed at quite a few hotels in Queenstown and the Sofitel has been the best yet. We will definitely book again for our next trip.
Melanie
9.1
January 2024
Loved the proximity and large room and bathroom. Restaurant Jevois in the hotel was outstanding.
Faced the back view but thats what we paid for. Because its a low rise building, there are no spectacular views of Queenstown but the position is so central, it didn't matter. I would have liked to be offered an opportunity to make a reservation at Jevois, since we were staying in the hotel. Instead we had to beg and ask multiple times until eventually they accommodated us.
Matene
9.1
November 2023
Staff were amazing, so attentive and helpful. They really went the extra mile to make sure we were comfortable. The room was very clean, well-appointed and spacious. Location was central, we walked to all of the sites. Breakfast was great, amazing service and heaps of delicious food options.
TV and spa bath plug were faulty. We paid for a balcony room but were given one with no balcony. The explanation given (after enquiring) was that we had been upgraded due to (lack of) availability.
Mfennz
9.1
March 2024
The Sofitel brings some style and comfort to Queenstown centre. Just tucked in a quiet street off the main through route and away from the never ending queue outside Ferg Burgers, the Sofitel is peaceful but an easy walk to shops and restaurants. Coupled with the fact that it has good good restaurants and cafe within and an excellent steakhouse on the second floor. The bed was comfortable in a spacious room with an excellent bathroom with shower and bath. The staff were warm, welcoming and helpful and the hotel decor gives you an immediate ambiance of style.
Karen
9.1
November 2023
Superb location, our daughter had previously stayed here & had the same great experience as we did. Found staff in all areas of Hotel great. We did have a problem with the first morning breakfast as in drink order not going through & eggs/bacon on both our orders being left off on the al la carte menu but the following morning staff were very attentive & apologetic regarding the previous morning breakfast that was served.
We had access to the Executive Lounge but we only used it once in our 4 day stay. Didn't like the room, absolutely no atmosphere what so ever. Snacks, Cocktails & beers are nothing to rave about, definitely needs a shake-up. Found bars in the area much better.
Roxanne
8.2
June 2025
Beautifully presented hotel.lovely reception staff.great location
The bed was terrible needs to be replaced as has been worn either side with a hump in the middle. Room was serviced the same night we arrived and nothing the next day?.despite us leaving the please service light on all day..so no clean cups or toilet paper topped up
Tegan
9.1
April 2024
The location is everything. The hotel staff are lovely, found the decor in the check in area seriously dated for a 5 star hotel. They need a serious uplift. The rooms themselves though are very tasteful, our room was a superior room at the front of the hotel looking at Queenstown. We found it excellent. Staff for breakie were nice but coffees took forever to come out.
No parking is a pain and added extra cost to our stay.
Webster
9.1
April 2023
view was lovely though have stayed in Queenstown previously with better views.
car parking was ridiculous. -there is no car parking! we had to park our hire car up the hill and in public car parking which is a concern for the car (re insurance) if it gets stolen or damaged. certainly, would make us reconsider staying here in the future if we had a car. (chances are we would not stay if we had a car, but we are unlikely to be there without a car) staff at front of house were a little rustic/casual - a bit of polish would be nice. cleaning staff very good.
Jason
8.2
December 2023
Staff were superb, friendly and very knowledgeable. Breakfast was amazing, an incredible choice of food. Bar was a great place to relax, with wonderful cocktails and great hors d'oeuvres.
Room was great, apart from a few stains on the sofa. Clearly an older renovation, but comfortable and homely. Satellite TV in the bedroom didn't work, which was disappointing when paying extra for a suite.
Attractions
Odyssey Sensory Maze Queenstown
0.1miNevis Swing
0.1miLake Wakatipu
0.1miKiwi Birdlife Park
0.2miQueenstown Hill
0.4miQueenstown Gardens
0.5miSkyline Queenstown
0.6miKawarau Suspension Bridge
4miJack’s Point Golf Course
5.1miCoronet Peak
8.2miKawarau River
9.7miThe Remarkables
11.8miSkippers Canyon
12.9miShotover River
20.3miRouteburn Track
28.6miAttractions
Odyssey Sensory Maze Queenstown
0.1miNevis Swing
0.1miLake Wakatipu
0.1miKiwi Birdlife Park
0.2miQueenstown Hill
0.4miQueenstown Gardens
0.5miSkyline Queenstown
0.6miKawarau Suspension Bridge
4miJack’s Point Golf Course
5.1miCoronet Peak
8.2miKawarau River
9.7miThe Remarkables
11.8miSkippers Canyon
12.9miShotover River
20.3miRouteburn Track
28.6miAirports
Queenstown Airport
4.1miLeft Bank Cafe
Cuisines
Ambiances
Skiing
Spa/Wellness packages
Restaurant
Room service
Fitness center
Steam room
Spa tub
Sauna
Air conditioning
Hot tub
Kid-friendly buffet
Bar
Tour desk
24-hour front desk
Lake view
Mountain view
Kitchen
Non-smoking rooms
Live music/Performance
Patio
Elevator
Free toiletries
Bathtub
Upper floors accessible by elevator
Accessibility
Upper floors accessible by elevator
Activities
Bicycle rental
Golf course
Live music/Performance
Skiing
Bathroom
Bathrobe
Bathtub
Bathtub or shower
Free toiletries
Hairdryer
Private Bathroom
Shower
Slippers
Spa tub
Toilet
Toilet paper
Towels
Bedroom
Alarm clock
Linens
Wardrobe or closet
Business Facilities
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Suit press
Entertainment & Family Services
Babysitting/Child services
Food & Drink
Bar
Breakfast in the room
Coffee house on site
Fruit
Kid-friendly buffet
Kids' meals
Minibar
Packed lunches
Restaurant
Snack bar
Tea/Coffee maker
Wine/Champagne
Food & drink safety
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Baggage storage
Concierge
Currency exchange
Express check-in/out
Tour desk
General
Air conditioning
Carpeted
Designated smoking area
Elevator
Executive lounge access
Facilities for disabled guests
Heating
Interconnecting room(s) available
Non-smoking rooms
Room service
Smoke-free property
Tile/Marble floor
Internet
Wifi
Kitchen
Coffee machine
Electric kettle
Kitchen
Washing machine
Living Area
Desk
Dining area
Fireplace
Sitting area
Sofa
Media & Technology
Cable channels
Flat-screen TV
Radio
Satellite channels
Telephone
TV
Outdoors
Outdoor furniture
Patio
Parking
Parking
Physical distancing
Cashless payment available
Room Amenities
Iron
Socket near the bed
Safety & security
24-hour security
CCTV in common areas
Fire extinguishers
Key card access
Safe
Security alarm
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Services
Wake-up service
Wake-up service/Alarm clock
Spa
Fitness
Fitness center
Hot tub
Locker rooms
Massage
Sauna
Spa
Spa facilities
Spa lounge/Relaxation area
Spa/Wellness packages
Steam room
Turkish/Steam Bath
Transportation
Car rental
View
City view
Lake view
Mountain view
From 14:00
Guests are required to show a photo identification and credit card upon check-in
Until 11:00
Pets are not allowed.
WiFi is available in all areas and charges apply.
The minimum age for check-in is 18
Come and go whenever you want
Public parking is available at a location nearby (reservation is not needed) and costs NZD 50 per day.
Reservations
Call us for our best daily rates
+1 (888) 385-6828Child policies
Children of all ages are welcome.
Children 12 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 2 years
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
No capacity for extra beds.
Mastercard,
American Express,
Visa,
Eftpos
This property does not accept cash.
What's the check-in and check-out schedule at Sofitel Queenstown Hotel & Spa?
The check-in time at Sofitel Queenstown Hotel & Spa is 02:00 PM and check-out is at 11:00 AM.
Does Sofitel Queenstown Hotel & Spa provide parking options?
Yes, there is parking available at the Sofitel Queenstown Hotel & Spa. The parking is public and located nearby. The price for parking is NZ$50 per day. It is not required to make a reservation for parking.
How much does a stay at Sofitel Queenstown Hotel & Spa cost?
Sofitel Queenstown Hotel & Spa has a starting price of $232 for accommodations. Do remember that actual rates might deviate based on the room and date. Insert your dates for a detailed price view.
What are the room types available at Sofitel Queenstown Hotel & Spa?
The hotel offers Luxury King Rooms with a balcony, spa bath, and executive lounge access, Superior King Rooms with a balcony, Junior King Suites with a balcony, and Superior Double Rooms with a balcony. All rooms have a size of 441 sqft and accommodate 2 adults and 2 children. The Luxury King Rooms and Superior King Rooms have 1 king size bed, while the Superior Double Rooms have 2 double beds. Smoking is not allowed in any of the rooms.
What is there to do in Sofitel Queenstown Hotel & Spa?
Guests at the Sofitel Queenstown Hotel & Spa will have a variety of leisure amenities to enjoy during their stay. They can start their day by taking advantage of the hotel's fitness center or renting a bicycle to explore the surrounding area. After a workout or a day of sightseeing, guests can relax in the spa facilities, which include a Turkish/Steam Bath, steam room, spa tub, and sauna. The hotel also offers spa and wellness packages for those looking for a more indulgent experience. In the evenings, guests can enjoy live music performances and unwind at the bar. For dining options, the hotel's on-site restaurant, Left Bank Cafe, offers a family-friendly ambiance with a traditional European cuisine. Whether it's skiing, golfing, or simply pampering oneself, guests are sure to have a memorable and enjoyable time at the hotel.
Is there an in-house restaurant at Sofitel Queenstown Hotel & Spa?
Yes, the hotel has a restaurant on site called Left Bank Cafe. It offers a family-friendly ambiance and serves European cuisine.
What methods of payment does Sofitel Queenstown Hotel & Spa accept?
Sofitel Queenstown Hotel & Spa accepts payment through Mastercard, American Express, Visa, and Eftpos. However, cash is not accepted.
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+1 (888) 385-6828