/
8.3

584 reviews

Sofitel Queenstown Hotel & Spa

Sofitel Queenstown Hotel & Spa

8 Duke Street, Queenstown, 9197, New Zealand

Reservations:

+1-833-728-2041

Choose dates to view prices

Skiing

Spa/Wellness packages

Restaurant

Room service

Fitness center

Steam room

Spa tub

Sauna

Sofitel Queenstown Hotel & Spa

Welcome to the luxurious Sofitel Queenstown Hotel & Spa, a 5-star retreat nestled in the heart of Queenstown, New Zealand. Located just 0.2mi from the city center, this hotel offers convenient access to all the attractions and activities that Queenstown has to offer. With 584 glowing reviews, you can rest assured that your stay will be comfortable and unforgettable.

Upon arrival, you'll be greeted by a warm and friendly staff at the 24-hour front desk. The hotel boasts an array of amenities to ensure a delightful stay. Unwind in the soothing Turkish/Steam Bath or indulge in a rejuvenating spa treatment (extra charges apply). Pamper yourself in the spa tub or enjoy a round of golf on the hotel's beautiful course (extra charges apply). If you're feeling adventurous, hit the slopes for some skiing or explore the stunning mountain views.

In the evening, enjoy a delectable meal at the hotel's restaurant, or sip on a cocktail at the bar. The hotel offers room service, so you can enjoy a meal from the comfort of your spacious and elegantly appointed room. With air conditioning, free toiletries, and a private balcony to soak in the breathtaking views, your stay at Sofitel Queenstown Hotel & Spa will truly be a memorable experience. Prices start from $266 per night, offering incredible value for this exceptional 5-star retreat.

After a day of exploring Queenstown, head to the hotel's very own Left Bank Cafe for a memorable dining experience. With a family-friendly and traditional ambiance, the cafe offers European cuisine that will delight your taste buds. Whether you're in the mood for a hearty pasta dish or a flavorful steak, the menu offers a wide range of options to satisfy all palates. Enjoy your meal in the cozy and inviting atmosphere of the restaurant, or soak in the stunning views from the outdoor seating area. Indulge in a delectable dining experience without ever leaving the comfort of the hotel.

When it comes to payment options, please note that cash is not accepted at the hotel. However, you can conveniently settle your bill using Mastercard, American Express, Visa, or Eftpos. This ensures a hassle-free and secure transaction during your stay.

With a variety of room types to choose from, you're guaranteed to find the perfect accommodation to suit your needs. The Luxury King Room with Balcony, Spa Bath, and Executive Lounge Access offers a spacious and elegantly appointed space, complete with a private balcony and a spa bath for ultimate relaxation. If you prefer a Superior King Room with Balcony, you'll still enjoy the same luxurious amenities and breathtaking views. For those seeking extra space and comfort, the Junior King Suite with Balcony provides a larger living area, making it ideal for a special occasion or a longer stay. Traveling with a companion? The Superior Double Room with Balcony features two double beds, accommodating both of you comfortably. Whichever room you choose, you can expect a memorable and enjoyable stay at Sofitel Queenstown Hotel & Spa.

Closest airports

Queenstown Airport

4.1mi

Most popular amenities

Skiing

Spa/Wellness packages

Restaurant

Room service

Fitness center

Steam room

Spa tub

Sauna

Air conditioning

Kid-friendly buffet

Bar

Tour desk

24-hour front desk

Mountain view

Non-smoking rooms

Live music/Performance

Elevator

Upper floors accessible by elevator

Free toiletries

Balcony

Bathtub

Rooms

Show 6 photos

Opera Suite Jacuzzi, Lake View, Patio

1 King Size Bed

700 sqft

Spa tub

Minibar

Flat-screen TV

Tea/Coffee maker

+

More details

This suite's special feature is the hot tub. This spacious suite includes 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a bath. The air-conditioned suite offers a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, executive lounge access as well as lake views. The unit has 1 bed.

Luxury King Room with Balcony, Spa Bath and Executive Lounge Access in Sofitel Queenstown Hotel & Spa

Show 9 photos

Luxury, King, Balcony, Executive Lounge Access

1 King Size Bed

440 sqft

Mountain view

City view

Private Bathroom

Balcony

+

More details

Indulge in our spacious 441 sqft luxurious king room with a private balcony, spa bath, and exclusive access to the executive lounge. Enjoy breathtaking mountain and city views, along with a range of amenities such as a flat-screen TV, minibar, and coffee machine. Perfect for 2 adults and 2 children, this room ensures a comfortable and memorable stay.

Superior King Room with Balcony in Sofitel Queenstown Hotel & Spa

Show 8 photos

Superior, King, Balcony

1 King Size Bed

440 sqft

Mountain view

Spa tub

City view

Private Bathroom

x4

+

x3

More details

Stay in our spacious Superior King Room with Balcony, featuring stunning mountain and city views. Enjoy the luxury of a private bathroom with a spa tub and a comfortable king size bed, perfect for a relaxing stay. With amenities such as a minibar, coffee machine, and flat-screen TV, you'll have everything you need for a comfortable and enjoyable stay.

Superior Double Room with Balcony in Sofitel Queenstown Hotel & Spa

Show 7 photos

Superior, 2 Double, Balcony

2 Double Beds

440 sqft

Mountain view

Spa tub

City view

Private Bathroom

+

More details

Experience the ultimate comfort and luxury in our spacious Superior Double Room with Balcony, boasting stunning mountain and city views. With two double beds and amenities like a spa tub, minibar, and flat-screen TV, this room is perfect for a memorable stay for 2 adults and 2 children.

Penthouse with Large Patio and Jacuzzi - Lake View in Sofitel Queenstown Hotel & Spa

Show 5 photos

Penthouse Jacuzzi, Lake View, Patio

1 King Size Bed

Spa tub

Kitchen

Minibar

Flat-screen TV

+

More details

Indulge in the luxury of a lake view penthouse with a spacious patio and jacuzzi. Perfect for a family of two adults and two children.

Prestige King Suite with View in Sofitel Queenstown Hotel & Spa

Show 3 photos

Prestige Suite, View

1 King Size Bed

Spa tub

Minibar

Flat-screen TV

Tea/Coffee maker

+

More details

Experience exquisite luxury in our Prestige King Suite with View, accommodating 2 adults and 2 children. Immerse yourself in the breathtaking surroundings while you enjoy top-tier amenities.

Show 2 photos

Luxury, 2 Double, Balcony

2 Double Beds

Balcony

x4

+

x3

More details

LUXURY ROOM, 2 Double Beds, Double Spa Bath, Juliet Balcony includes 2 double beds 131-150 width.

Junior King Suite with Balcony in Sofitel Queenstown Hotel & Spa

Show 14 photos

Junior Suite, Balcony

1 King Size Bed

665 sqft

Mountain view

Spa tub

City view

Private Bathroom

x5

+

x3

More details

Show 7 photos

Penthouse, King, Lake View

1 King Size Bed

1990 sqft

Spa tub

Minibar

Flat-screen TV

Tea/Coffee maker

+

More details

Show 6 photos

Luxury, King, Balcony, Jetted Tub

1 King Size Bed

Flat-screen TV

+

More details

Show 5 photos

Superior, 2 Double, Balcony, Jetted Tub

2 Double Beds

Hot tub

Balcony

+

More details

Show 5 photos

Superior, King, Balcony, Jetted Tub

1 King Size Bed

Fitness center

Flat-screen TV

+

More details

Guest reviews

8.3

584 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Featured reviews:

🇬🇧

Anthony

8.2

February 2024

The breakfast was a bit of a farce. The hot buffet rarely had full trays in all six of the cooked options. The orange bottle was often empty, as were the other fruit and milk dispensers. The fruit and yoghurt station was often part empty. Ditto the cheese and cold meat station. Each morning I elected to prompt the staff that the bacon tray was empty and or the orange juice bottle was empty etc, I even had to point out that the tomato sauce / ketchup bowl was empty. I thought this was really poor for a “luxury brand” hotel.

🇦🇺

Melanie

9.1

January 2024

Loved the proximity and large room and bathroom. Restaurant Jevois in the hotel was outstanding.

Faced the back view but thats what we paid for. Because its a low rise building, there are no spectacular views of Queenstown but the position is so central, it didn't matter. I would have liked to be offered an opportunity to make a reservation at Jevois, since we were staying in the hotel. Instead we had to beg and ask multiple times until eventually they accommodated us.

🇳🇿

Matene

9.1

November 2023

Staff were amazing, so attentive and helpful. They really went the extra mile to make sure we were comfortable. The room was very clean, well-appointed and spacious. Location was central, we walked to all of the sites. Breakfast was great, amazing service and heaps of delicious food options.

TV and spa bath plug were faulty. We paid for a balcony room but were given one with no balcony. The explanation given (after enquiring) was that we had been upgraded due to (lack of) availability.

🇦🇺

Karen

9.1

November 2023

Superb location, our daughter had previously stayed here & had the same great experience as we did. Found staff in all areas of Hotel great. We did have a problem with the first morning breakfast as in drink order not going through & eggs/bacon on both our orders being left off on the al la carte menu but the following morning staff were very attentive & apologetic regarding the previous morning breakfast that was served.

We had access to the Executive Lounge but we only used it once in our 4 day stay. Didn't like the room, absolutely no atmosphere what so ever. Snacks, Cocktails & beers are nothing to rave about, definitely needs a shake-up. Found bars in the area much better.

🇦🇺

Webster

9.1

April 2023

view was lovely though have stayed in Queenstown previously with better views.

car parking was ridiculous. -there is no car parking! we had to park our hire car up the hill and in public car parking which is a concern for the car (re insurance) if it gets stolen or damaged. certainly, would make us reconsider staying here in the future if we had a car. (chances are we would not stay if we had a car, but we are unlikely to be there without a car) staff at front of house were a little rustic/casual - a bit of polish would be nice. cleaning staff very good.

🇳🇿

Jason

8.2

December 2023

Staff were superb, friendly and very knowledgeable. Breakfast was amazing, an incredible choice of food. Bar was a great place to relax, with wonderful cocktails and great hors d'oeuvres.

Room was great, apart from a few stains on the sofa. Clearly an older renovation, but comfortable and homely. Satellite TV in the bedroom didn't work, which was disappointing when paying extra for a suite.

🇦🇺

Anna

10

April 2023

The base room was simply wonderful- it was a lot bigger than I expected and it was luxurious. The bed was large and comfortable and the bathroom so modern and even had a TV screen for the bath. The bath itself even had jets. This was really a luxurious and great value stay.

The breakfast options were quite limited and basic for a five star hotel. I didn’t see any smoked salmon and the fruit range was limited to a few choices.

🇦🇺

Kate

9.1

October 2022

well presented, rooms are great sizes and well maintained and clean. location is fantastic.

with the current road works it was difficult to carry our bags up the flights of stairs next to the hotel. we had to do this a few times as when we first arrived to check in at 2pm we were told that the room wasn’t ready and we’re asked to come back in an hour, which was okay but would have preferred them to offer to store our bags instead of having to carry them up back the 3/4 flights of stairs.

🇫🇷

Edouard

8.2

July 2023

Location is ideal, but be sure to have a room with view on the mountains. It’s clean. The exec lounge is excellent.

The AC/Heater are really slow (couple hours to really feel it) the sheets / bed covers are really uncomfortable. (Really dry sheets, old bed covers uneven. We personally didn’t had a good sleep any of the 5 nights.

🇦🇺

Vanessa

10

October 2023

Clean, staff were so helpful and professional

Only feedback I have is the room service menu at night wasn't great. I work really late so I like to order something for dinner quite late and my only options were a chicken wrap or cheeseboard. Be great if you guys could add a couple of hot healthy options

Points of Interest Around Sofitel Queenstown Hotel & Spa

Attractions

Odyssey Sensory Maze Queenstown

0.1mi

Nevis Swing

0.1mi

Lake Wakatipu

0.1mi

Kiwi Birdlife Park

0.2mi

Queenstown Hill

0.4mi

Queenstown Gardens

0.5mi

Skyline Queenstown

0.6mi

Kawarau Suspension Bridge

4mi

Jack’s Point Golf Course

5.1mi

Coronet Peak

8.2mi

Kawarau River

9.7mi

The Remarkables

11.8mi

Skippers Canyon

12.9mi

Shotover River

20.3mi

Routeburn Track

28.6mi

Restaurants

Left Bank Cafe

Cuisines

  • European

Ambiances

  • Family Friendly
  • Traditional

Amenities of Sofitel Queenstown Hotel & Spa

Skiing

Spa/Wellness packages

Restaurant

Room service

Fitness center

Steam room

Spa tub

Sauna

Air conditioning

Kid-friendly buffet

Bar

Tour desk

24-hour front desk

Mountain view

Non-smoking rooms

Live music/Performance

Elevator

Upper floors accessible by elevator

Free toiletries

Balcony

Bathtub

Stay rules - Sofitel Queenstown Hotel & Spa

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Sofitel Queenstown Hotel & Spa

What's the check-in and check-out schedule at Sofitel Queenstown Hotel & Spa?

The check-in time at Sofitel Queenstown Hotel & Spa is 02:00 PM and check-out is at 11:00 AM.

Does Sofitel Queenstown Hotel & Spa provide parking options?

Yes, there is parking available at the Sofitel Queenstown Hotel & Spa. The parking is public and located nearby. The price for parking is NZ$50 per day. It is not required to make a reservation for parking.

How much does a stay at Sofitel Queenstown Hotel & Spa cost?

Sofitel Queenstown Hotel & Spa has a starting price of $266 for accommodations. Do remember that actual rates might deviate based on the room and date. Insert your dates for a detailed price view.

What are the room types available at Sofitel Queenstown Hotel & Spa?

The hotel offers Luxury King Rooms with a balcony, spa bath, and executive lounge access, Superior King Rooms with a balcony, Junior King Suites with a balcony, and Superior Double Rooms with a balcony. All rooms have a size of 441 sqft and accommodate 2 adults and 2 children. The Luxury King Rooms and Superior King Rooms have 1 king size bed, while the Superior Double Rooms have 2 double beds. Smoking is not allowed in any of the rooms.

What is there to do in Sofitel Queenstown Hotel & Spa?

Guests at the Sofitel Queenstown Hotel & Spa will have a variety of leisure amenities to enjoy during their stay. They can start their day by taking advantage of the hotel's fitness center or renting a bicycle to explore the surrounding area. After a workout or a day of sightseeing, guests can relax in the spa facilities, which include a Turkish/Steam Bath, steam room, spa tub, and sauna. The hotel also offers spa and wellness packages for those looking for a more indulgent experience. In the evenings, guests can enjoy live music performances and unwind at the bar. For dining options, the hotel's on-site restaurant, Left Bank Cafe, offers a family-friendly ambiance with a traditional European cuisine. Whether it's skiing, golfing, or simply pampering oneself, guests are sure to have a memorable and enjoyable time at the hotel.

Is there an in-house restaurant at Sofitel Queenstown Hotel & Spa?

Yes, the hotel has a restaurant on site called Left Bank Cafe. It offers a family-friendly ambiance and serves European cuisine.

What methods of payment does Sofitel Queenstown Hotel & Spa accept?

Sofitel Queenstown Hotel & Spa accepts payment through Mastercard, American Express, Visa, and Eftpos. However, cash is not accepted.