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+1-833-728-2041584 reviews
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$2238 Duke Street, Queenstown, 9197, New Zealand
Reservations:
+1-833-728-2041584 reviews
1/142
Skiing
Spa/Wellness packages
Restaurant
Room service
Fitness center
Steam room
Spa tub
Sauna
Welcome to the luxurious Sofitel Queenstown Hotel & Spa, a 5-star retreat nestled in the heart of Queenstown, New Zealand. Located just 0.2mi from the city center, this hotel offers convenient access to all the attractions and activities that Queenstown has to offer. With 584 glowing reviews, you can rest assured that your stay will be comfortable and unforgettable.
Upon arrival, you'll be greeted by a warm and friendly staff at the 24-hour front desk. The hotel boasts an array of amenities to ensure a delightful stay. Unwind in the soothing Turkish/Steam Bath or indulge in a rejuvenating spa treatment (extra charges apply). Pamper yourself in the spa tub or enjoy a round of golf on the hotel's beautiful course (extra charges apply). If you're feeling adventurous, hit the slopes for some skiing or explore the stunning mountain views.
In the evening, enjoy a delectable meal at the hotel's restaurant, or sip on a cocktail at the bar. The hotel offers room service, so you can enjoy a meal from the comfort of your spacious and elegantly appointed room. With air conditioning, free toiletries, and a private balcony to soak in the breathtaking views, your stay at Sofitel Queenstown Hotel & Spa will truly be a memorable experience. Prices start from $223 per night, offering incredible value for this exceptional 5-star retreat.
After a day of exploring Queenstown, head to the hotel's very own Left Bank Cafe for a memorable dining experience. With a family-friendly and traditional ambiance, the cafe offers European cuisine that will delight your taste buds. Whether you're in the mood for a hearty pasta dish or a flavorful steak, the menu offers a wide range of options to satisfy all palates. Enjoy your meal in the cozy and inviting atmosphere of the restaurant, or soak in the stunning views from the outdoor seating area. Indulge in a delectable dining experience without ever leaving the comfort of the hotel.
When it comes to payment options, please note that cash is not accepted at the hotel. However, you can conveniently settle your bill using Mastercard, American Express, Visa, or Eftpos. This ensures a hassle-free and secure transaction during your stay.
With a variety of room types to choose from, you're guaranteed to find the perfect accommodation to suit your needs. The Luxury King Room with Balcony, Spa Bath, and Executive Lounge Access offers a spacious and elegantly appointed space, complete with a private balcony and a spa bath for ultimate relaxation. If you prefer a Superior King Room with Balcony, you'll still enjoy the same luxurious amenities and breathtaking views. For those seeking extra space and comfort, the Junior King Suite with Balcony provides a larger living area, making it ideal for a special occasion or a longer stay. Traveling with a companion? The Superior Double Room with Balcony features two double beds, accommodating both of you comfortably. Whichever room you choose, you can expect a memorable and enjoyable stay at Sofitel Queenstown Hotel & Spa.
Closest airports
Queenstown Airport
4.1miSkiing
Spa/Wellness packages
Restaurant
Room service
Fitness center
Steam room
Spa tub
Sauna
Air conditioning
Kid-friendly buffet
Bar
Tour desk
24-hour front desk
Mountain view
Non-smoking rooms
Live music/Performance
Elevator
Upper floors accessible by elevator
Free toiletries
Balcony
Bathtub
Show 6 photos
Luxury, King, Balcony
1 King Size Bed
440 sqft
Flat-screen TV
x4
+
x3
More details
LUXURY ROOM, 1 King Size Bed, Double Spa Bath,Juliet Balcony is 441 square feet and includes either a king-size bed 150-183 width or a double bed 131-150 width plus rollaways on demand plus cable tv and has a Disability-friendly bathroom.
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Penthouse, King, Lake View
1 King Size Bed
1990 sqft
Spa tub
Minibar
Flat-screen TV
Tea/Coffee maker
+
More details
Located on the top floor, this Penthouse features sweeping views of Lake Wakatipu and a modern design. It features the latest technology, a private movie theater room and an over sized patio with a 6-seater Jacuzzi. It also offers two separate living areas, a Bose Sound system, an 8-seat dining table, Apple TV with more than 120 channels and XBox Kinect facilities. Penthouse No.10 features a Sofitel MyBed plus pillow menu, walk-in wardrobe and a private bathroom with rain showers, in addition to a spacious bath with a built-in TV and Hermes bathroom amenities. Guests staying in the Penthouse can also enjoy airport transfers, access to the Club Lounge including continental daily breakfast and canapés, drinks in the evening, a dedicated Guest Relations Executive to look after your stay, premium access to Spotify, XBOX Live, Netflix and Apple TV.
Show 9 photos
Luxury, King, Balcony, Executive Lounge Access
1 King Size Bed
440 sqft
Mountain view
City view
Private Bathroom
Balcony
+
More details
Indulge in our spacious 441 sqft luxurious king room with a private balcony, spa bath, and exclusive access to the executive lounge. Enjoy breathtaking mountain and city views, along with a range of amenities such as a flat-screen TV, minibar, and coffee machine. Perfect for 2 adults and 2 children, this room ensures a comfortable and memorable stay.
Show 8 photos
Superior, King, Balcony
1 King Size Bed
440 sqft
Mountain view
Spa tub
City view
Private Bathroom
x4
+
x3
More details
Stay in our spacious Superior King Room with Balcony, featuring stunning mountain and city views. Enjoy the luxury of a private bathroom with a spa tub and a comfortable king size bed, perfect for a relaxing stay. With amenities such as a minibar, coffee machine, and flat-screen TV, you'll have everything you need for a comfortable and enjoyable stay.
Show 7 photos
Superior, 2 Double, Balcony
2 Double Beds
440 sqft
Mountain view
Spa tub
City view
Private Bathroom
+
More details
Experience the ultimate comfort and luxury in our spacious Superior Double Room with Balcony, boasting stunning mountain and city views. With two double beds and amenities like a spa tub, minibar, and flat-screen TV, this room is perfect for a memorable stay for 2 adults and 2 children.
Show 5 photos
Penthouse Jacuzzi, Lake View, Patio
1 King Size Bed
Patio
x4
+
x3
More details
Indulge in the luxury of a lake view penthouse with a spacious patio and jacuzzi. Perfect for a family of two adults and two children.
Show 2 photos
Luxury, 2 Double, Balcony
2 Double Beds
Balcony
x4
+
x3
More details
LUXURY ROOM, 2 Double Beds, Double Spa Bath, Juliet Balcony includes 2 double beds 131-150 width.
Show 11 photos
Penthouse Jacuzzi, King, Lake View
1 King Size Bed
x4
+
x3
More details
PENTHOUSE No 10, 1 King Size Bed, Separate Living, Private Theatre, Outdoor Jacuzzi, Lake View includes a king-size bed 150-183 width.
Show 6 photos
Opera Suite Jacuzzi, Lake View, Patio
1 King Size Bed
Spa tub
+
More details
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Junior Suite, Balcony
1 King Size Bed
665 sqft
Mountain view
Spa tub
City view
Private Bathroom
x5
+
x3
More details
Show 6 photos
Luxury, King, Balcony, Jetted Tub
1 King Size Bed
Flat-screen TV
+
More details
Show 3 photos
Prestige Suite, View
1 King Size Bed
+
More details
Experience exquisite luxury in our Prestige King Suite with View, accommodating 2 adults and 2 children. Immerse yourself in the breathtaking surroundings while you enjoy top-tier amenities.
8.3
584 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
🇬🇧
Anthony
8.2
February 2024
The breakfast was a bit of a farce. The hot buffet rarely had full trays in all six of the cooked options. The orange bottle was often empty, as were the other fruit and milk dispensers. The fruit and yoghurt station was often part empty. Ditto the cheese and cold meat station. Each morning I elected to prompt the staff that the bacon tray was empty and or the orange juice bottle was empty etc, I even had to point out that the tomato sauce / ketchup bowl was empty. I thought this was really poor for a “luxury brand” hotel.
🇦🇺
Melanie
9.1
January 2024
Loved the proximity and large room and bathroom. Restaurant Jevois in the hotel was outstanding.
Faced the back view but thats what we paid for. Because its a low rise building, there are no spectacular views of Queenstown but the position is so central, it didn't matter. I would have liked to be offered an opportunity to make a reservation at Jevois, since we were staying in the hotel. Instead we had to beg and ask multiple times until eventually they accommodated us.
🇳🇿
Matene
9.1
November 2023
Staff were amazing, so attentive and helpful. They really went the extra mile to make sure we were comfortable. The room was very clean, well-appointed and spacious. Location was central, we walked to all of the sites. Breakfast was great, amazing service and heaps of delicious food options.
TV and spa bath plug were faulty. We paid for a balcony room but were given one with no balcony. The explanation given (after enquiring) was that we had been upgraded due to (lack of) availability.
🇦🇺
Karen
9.1
November 2023
Superb location, our daughter had previously stayed here & had the same great experience as we did. Found staff in all areas of Hotel great. We did have a problem with the first morning breakfast as in drink order not going through & eggs/bacon on both our orders being left off on the al la carte menu but the following morning staff were very attentive & apologetic regarding the previous morning breakfast that was served.
We had access to the Executive Lounge but we only used it once in our 4 day stay. Didn't like the room, absolutely no atmosphere what so ever. Snacks, Cocktails & beers are nothing to rave about, definitely needs a shake-up. Found bars in the area much better.
🇦🇺
Webster
9.1
April 2023
view was lovely though have stayed in Queenstown previously with better views.
car parking was ridiculous. -there is no car parking! we had to park our hire car up the hill and in public car parking which is a concern for the car (re insurance) if it gets stolen or damaged. certainly, would make us reconsider staying here in the future if we had a car. (chances are we would not stay if we had a car, but we are unlikely to be there without a car) staff at front of house were a little rustic/casual - a bit of polish would be nice. cleaning staff very good.
🇳🇿
Jason
8.2
December 2023
Staff were superb, friendly and very knowledgeable. Breakfast was amazing, an incredible choice of food. Bar was a great place to relax, with wonderful cocktails and great hors d'oeuvres.
Room was great, apart from a few stains on the sofa. Clearly an older renovation, but comfortable and homely. Satellite TV in the bedroom didn't work, which was disappointing when paying extra for a suite.
🇦🇺
Anna
10
April 2023
The base room was simply wonderful- it was a lot bigger than I expected and it was luxurious. The bed was large and comfortable and the bathroom so modern and even had a TV screen for the bath. The bath itself even had jets. This was really a luxurious and great value stay.
The breakfast options were quite limited and basic for a five star hotel. I didn’t see any smoked salmon and the fruit range was limited to a few choices.
🇦🇺
Kate
9.1
October 2022
well presented, rooms are great sizes and well maintained and clean. location is fantastic.
with the current road works it was difficult to carry our bags up the flights of stairs next to the hotel. we had to do this a few times as when we first arrived to check in at 2pm we were told that the room wasn’t ready and we’re asked to come back in an hour, which was okay but would have preferred them to offer to store our bags instead of having to carry them up back the 3/4 flights of stairs.
🇫🇷
Edouard
8.2
July 2023
Location is ideal, but be sure to have a room with view on the mountains. It’s clean. The exec lounge is excellent.
The AC/Heater are really slow (couple hours to really feel it) the sheets / bed covers are really uncomfortable. (Really dry sheets, old bed covers uneven. We personally didn’t had a good sleep any of the 5 nights.
🇦🇺
Vanessa
10
October 2023
Clean, staff were so helpful and professional
Only feedback I have is the room service menu at night wasn't great. I work really late so I like to order something for dinner quite late and my only options were a chicken wrap or cheeseboard. Be great if you guys could add a couple of hot healthy options
Attractions
Odyssey Sensory Maze Queenstown
0.1miNevis Swing
0.1miLake Wakatipu
0.1miKiwi Birdlife Park
0.2miQueenstown Hill
0.4miQueenstown Gardens
0.5miSkyline Queenstown
0.6miKawarau Suspension Bridge
4miJack’s Point Golf Course
5.1miCoronet Peak
8.2miKawarau River
9.7miThe Remarkables
11.8miSkippers Canyon
12.9miShotover River
20.3miRouteburn Track
28.6miAttractions
Odyssey Sensory Maze Queenstown
0.1miNevis Swing
0.1miLake Wakatipu
0.1miKiwi Birdlife Park
0.2miQueenstown Hill
0.4miQueenstown Gardens
0.5miSkyline Queenstown
0.6miKawarau Suspension Bridge
4miJack’s Point Golf Course
5.1miCoronet Peak
8.2miKawarau River
9.7miThe Remarkables
11.8miSkippers Canyon
12.9miShotover River
20.3miRouteburn Track
28.6miAirports
Queenstown Airport
4.1miLeft Bank Cafe
Cuisines
Ambiances
Skiing
Spa/Wellness packages
Restaurant
Room service
Fitness center
Steam room
Spa tub
Sauna
Air conditioning
Kid-friendly buffet
Bar
Tour desk
24-hour front desk
Mountain view
Non-smoking rooms
Live music/Performance
Elevator
Upper floors accessible by elevator
Free toiletries
Balcony
Bathtub
Accessibility
Upper floors accessible by elevator
Upper floors accessible by stairs only
Activities
Bicycle rental
Golf course
Live music/Performance
Skiing
Bathroom
Bathrobe
Bathtub
Free toiletries
Hairdryer
Private Bathroom
Shower
Slippers
Spa tub
Toilet
Toilet paper
Towels
Bedroom
Linens
Wardrobe or closet
Business Facilities
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Suit press
Entertainment & Family Services
Babysitting/Child services
Food & Drink
Bar
Breakfast in the room
Coffee house on site
Fruit
Kid-friendly buffet
Kids' meals
Minibar
Packed lunches
Restaurant
Snack bar
Tea/Coffee maker
Wine/Champagne
Food & drink safety
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Baggage storage
Concierge
Currency exchange
Express check-in/out
Tour desk
General
Air conditioning
Designated smoking area
Elevator
Executive lounge access
Facilities for disabled guests
Heating
Interconnecting room(s) available
Non-smoking rooms
Room service
Smoke-free property
Tile/Marble floor
Internet
Wifi
Kitchen
Coffee machine
Electric kettle
Living Area
Dining area
Sitting area
Sofa
Media & Technology
Cable channels
Flat-screen TV
Satellite channels
Telephone
TV
Outdoors
Balcony
Parking
Parking
Physical distancing
Cashless payment available
Room Amenities
Fan
Iron
Socket near the bed
Safety & security
24-hour security
CCTV in common areas
Fire extinguishers
Key card access
Safe
Security alarm
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Services
Wake-up service
Spa
Fitness
Fitness center
Locker rooms
Massage
Sauna
Spa
Spa facilities
Spa lounge/Relaxation area
Spa/Wellness packages
Steam room
Turkish/Steam Bath
Transportation
Car rental
View
City view
Mountain view
From 14:00
Guests are required to show a photo identification and credit card upon check-in
Until 11:00
Pets are not allowed.
WiFi is available in all areas and charges apply.
The minimum age for check-in is 18
Come and go whenever you want
Public parking is available at a location nearby (reservation is not needed) and costs NZD 50 per day.
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children of all ages are welcome.
Children 12 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 2 years
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
No capacity for extra beds.
Cash
Mastercard,
Visa,
American Express,
Eftpos
This property does not accept cash.
What's the check-in and check-out schedule at Sofitel Queenstown Hotel & Spa?
The check-in time at Sofitel Queenstown Hotel & Spa is 02:00 PM and check-out is at 11:00 AM.
Does Sofitel Queenstown Hotel & Spa provide parking options?
Yes, there is parking available at the Sofitel Queenstown Hotel & Spa. The parking is public and located nearby. The price for parking is NZ$50 per day. It is not required to make a reservation for parking.
How much does a stay at Sofitel Queenstown Hotel & Spa cost?
Sofitel Queenstown Hotel & Spa has a starting price of $223 for accommodations. Do remember that actual rates might deviate based on the room and date. Insert your dates for a detailed price view.
What are the room types available at Sofitel Queenstown Hotel & Spa?
The hotel offers Luxury King Rooms with a balcony, spa bath, and executive lounge access, Superior King Rooms with a balcony, Junior King Suites with a balcony, and Superior Double Rooms with a balcony. All rooms have a size of 441 sqft and accommodate 2 adults and 2 children. The Luxury King Rooms and Superior King Rooms have 1 king size bed, while the Superior Double Rooms have 2 double beds. Smoking is not allowed in any of the rooms.
What is there to do in Sofitel Queenstown Hotel & Spa?
Guests at the Sofitel Queenstown Hotel & Spa will have a variety of leisure amenities to enjoy during their stay. They can start their day by taking advantage of the hotel's fitness center or renting a bicycle to explore the surrounding area. After a workout or a day of sightseeing, guests can relax in the spa facilities, which include a Turkish/Steam Bath, steam room, spa tub, and sauna. The hotel also offers spa and wellness packages for those looking for a more indulgent experience. In the evenings, guests can enjoy live music performances and unwind at the bar. For dining options, the hotel's on-site restaurant, Left Bank Cafe, offers a family-friendly ambiance with a traditional European cuisine. Whether it's skiing, golfing, or simply pampering oneself, guests are sure to have a memorable and enjoyable time at the hotel.
Is there an in-house restaurant at Sofitel Queenstown Hotel & Spa?
Yes, the hotel has a restaurant on site called Left Bank Cafe. It offers a family-friendly ambiance and serves European cuisine.
What methods of payment does Sofitel Queenstown Hotel & Spa accept?
Sofitel Queenstown Hotel & Spa accepts payment through Mastercard, American Express, Visa, and Eftpos. However, cash is not accepted.
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