The room was large and clean. Nice large comfortable bed. The location could not be better. We arrived by train and the hotel is literally next door! Despite this, you cannot hear the trains. It is also only a fairly short walk into the city centre. The staff at reception were friendly in particular the male member of staff who was chatty and helpful (I didn't get his name unfortunately). The breakfast was excellent and had everything needed to set you up for the day, The breakfast room is large and so plenty of room for everyone. Finally the main hotel decor with much of it appearing to be original giving it a certain charm.

The bath is quite high so had to be careful when getting in and out of the shower which is over the bath. It was also difficult to control the temperature of the shower via the mixer system. The water was super hot so had to be careful! No option not to have the towels changed every day which isn't very environmentally friendly.

Staff were friendly and helpful. Room was well-appointed. Breakfast was consistent and good quality choices. Restaurant had excellent food and good value. Comfort of lounge area and access to coffee/tea throughout the day. Location was perfect for concerts at the Grieghallen.

An unexpected train fire caused much noise on the street facing the train station with 100 guests registering and getting taxis, which lasted for hours. There were a lot of tour buses that stayed and left afer breakfast which made breakfast a bit crowded, even at the earlier times.

The hotel is immediately outside of the train station, which was great for us. It is also just on the other side of the train station from the light rail stop from the airport, also great. It was only a 10 minute walk to Bryggen and to the funicular. Very walkable and lovely area to stay. The rooms were very quiet and the bedsd comfortable.

The breakfast was fine with many options, but the quality was only OK. Certainly anyone should be able to find something they liked.

Excellent location - opposite Bergen train station (great for NIN), and the Light rail station was on the other side of train station (very helpful when you're lugging heavy suitcase late at night). And still very quiet at night Excellent breakfast buffet - probably the best we've had in our 14-day trip in Scandinavia Great ambience of hotel and room - throw-back to what old Bergen would have been like

Minor issue with limited signage highlighting where the hotel was - possibly hidden by construction work?. We arrived late at night, and went to the villa next door - thrown by the light-up board (which was actually next to the garage door) and the open gate of the villa.

The property is very well presents and is located directly opposite the train station. The staff were lovely and attentive and we even got a free room upgrade upon arrival and provided with a list of recommended restaurants in the area. Facilities within the room were outstanding, we had a TV we could connect our iPad too, the bathroom provided robes and towels as well as luxury shampoo etc. The pillows and duvet on the bed at huge and keep you very warm at night, I’ve never slept so good in a hotel, considering it’s surrounded by houses and roads this does not reflect in the noise and is extremely quiet. Breakfast is served between 6:30 to 10 and has a very good range to pick from.

There is nothing I didn’t like.

The hotel is very welcoming, both the staff and the decor. The location is excellent, especially if you need to travel, as it is located right opposite the train station. The breakfast was excellent - great variety, freshly cooked and very good. The room was spacious with a very clean bathroom and very comfortable beds.

There is nothing I didn't like about the hotel. My only disappointment was that it was raining throughout our stay and we didn't get the chance to see Bergen very well.

This hotel is right next to the central train station, next to public transportation, and within walking distance of everything downtown. The room was good size, the Wi-Fi good, the staff helpful and friendly, and there is a great buffet in the morning with a big selection of things to eat. the entire hotel has a nice feel, the architecture is very nice, and the bar is a good place to have a drink.

I had a hard time controller the water out of the shower as it was a bit hotter than I like it. Other than that I would most definitely stay there again.

Breakfast was absolutely fantastic. So much high quality food in a lovely setting. Location was handy for everything. Walking distance to most attractions. Especially liked the bar and restaurant - very old world and cosy

My sister’s economy double room was hard to open. Very stiff door handle and the internal telephone service did not work between our rooms. As she is elderly I needed to be able to ring her when she didn’t answer her door. We reported this to reception but nothing was done about it.

Loved that the hotel was a few steps from train and light rail as we arrived. Check in was easy, and the lobby / restaurant area was lovely and I believe recently renovated? Loved, loved breakfast as well a the nice lounge and convenient services [all day coffee, tea and filtered water]

The room was unusually small, and though the windows opened the views were of another building. Some days the tour groups literally flooded breakfast and lobby.

Lovely ambience in this hotel, handy for train station, nice breakfast. Decor in hotel and rooms lovely. Very helpful staff and we really appreciated a later checkout due to one of our family being unwell.

If I were to stay again, would not take an economy double room. It was really small, more suited to one adult than twos, and looked at a generator. Corridor felt really noisy, and doors banged open and shut all night, it did feel a lot like being on a fancy train!