The hotel was beautiful and especially for Christmas decorations. They did it lovely. Excellent location right by the river and in the Jewish quarter and ghetto. Only 4 minutes by taxi to Oscar Schindler’s Factory. It was easy to get around especially by trams if you were tired of walking. The Jewish quarter was very very interesting to stay in because of the history of the war. The pool area was beautiful and you had an amazing view of the river. The rooms were lovely and modern. Beds were so comfortable but the best thing about this hotel was the food in the restaurant. O wow it was exceptional. Just like being on a 5 star celebrity cruise. Will definitely be recommending this hotel to my family and friends.

Only thing was you needed more than one pillow which I had immediately when I rang down to reception to ask for 2 more.

Superb breakfast

We were charged 70 zl/night for a child´s crib which was filthy, overused, halfway broken. Our complaint about this on arrival and departure was only heard, without any effect. Next time we will have to use a different hotel, where child cribs are part of the equipment and definitely not in such horrible conditions. Not worth it 70zl per night at all.

The breakfast was excellent, offering a wide variety of options and was included in the stay, which was a great bonus. The room was clean and adequately sized for 1-2 people, though it felt a bit small. However, the amenities for the shower were very limited—only shampoo was provided. Essential items like a shower cap, toothpaste, and slippers were not available. As for the pool, it was a bit dirty and not very deep, with a depth of only 1.2 meters. Despite these minor issues, the overall experience was enjoyable, and I would consider staying here again.

The amenities for the shower were very limited—only shampoo was provided. Essential items like a shower cap, toothpaste, and slippers were not available.

I’ve stayed in Hiltons all over, Qubus Hotel is far superior in every way, and half the price of an Hilton. Rooms are great, facilities are amazing, Breakfast choice was best i’ve ever had! Location was superb at the side of the Vistula, and has its own boat/dock for river cruises. Tram service just round the corner and only takes a few minutes to the main square, shopping mall and restaurants etc.. Very cheap and easy way to travel. Ubers very cheap here, don’t use Airport Taxis, cost 3 times more! Everything was superb and staff were great :) x

Nothing!

Exceptional hotel with extremely helpful staff. Facilities in the leisure suite were just perfect after a hot day as a tourist exploring the beautiful City of Krakow. Robes and slippers provided . Breakfast was excellent - a superb choice. Conveniently situated on the banks of the river , close to the tram stop, easily walkable to Kazmierz, Old Town , Wawel Castle and the Ghetto, Schindlers Factory. Hotel restaurant meals were beautifully presented, and the surrounding area in Podgorska had a very good choice of bars and restaurants , too. Everything you needed for a perfect stay ! Would definitely return.

It was great! Breakfast was good, room was good, with fridge as we asked, hangers for our coats. Spa facilities were great! Steam room really good though a bit too forceful, and thankfully spa was not too busy at least the times when we were there so we were able to enjoy it everyday!

Only two things. Tv had only YouTube and Spotify as a known app and then some unknown apps, I wish it had at least Netflix which is universal and we had an account, so we couldn’t watch any movies or something.. Also the beds could have been a bit bigger but other than that all was good!

A very talented chef - her/his breakfast omelets are very delicious and prepared with love. Swimming pool/sauna offerings are of a great discovery as an offer from a hotel for such a reasonable stay price. Plus a priceless friendly smile from Patricia who would welcome and provide all needed support at the sports area. Reception staff Jacek will always ensure clients stay is remarkable and comfortable as he will do all arrangements to ensure hotels brand and reputation is represented at its best

Bed was comfortable and the room was clean . Breakfast was excellent and lots of variety. Location is perfect, we enjoyed walking to places.

The gym is extremely small . It’s like very little one car garage. 2 people can workout in a same time . 3 people are already crowded and uncomfortable. Same with the sauna. The pool water is very cold , not enjoyable at all. For the size of the hotel , all these facilities should be much larger. I asked the receptionist if she can tell me where else to go around Krakow to hike, to see nature etc .She said there is nothing really around . That is so not true. I was searching on my own and find a beautiful places, specifically one was gorgeous . It’s a gem. I think a receptionist should have the knowledge giving advice to guests.

Perfect view from the room and from the swimming pool, excellent breakfast, nice lobby. Spacious room (junior suite) with a balcony. Although we had booked junior suite and as the most expensive room of the hotel we were expecting room with a view, the one at the 3rd floor had almost no view at all. On the other hand, the one on the 5th floor in which the really kind current receptionist had the courtesy to transfer us, was magnificent.

Expensive parking, Broken bedlight and broken cupboard handle in the junior suite. There was no sugar in the coffee station.

The best hotel I ever stayed at. We arrived at 9:30 am just planning on leaving our luggage and come back later and were offered to check in straight away. Lovely room with a bath tub, comfortable bed, small fridge and tea and coffee set. The pool on the 6th floor has an amazing view and the opening hours of pool and wellness are unbeatable : 7 am - 10 pm. I had the whole pool area to myself at 7 am while my daughter slept in. Everything was clean and looking new. With thought given to small details. The boat ride was great too in a small boat with a friendly and welcoming captain. All the staff were very helpful and friendly. The location is great too, right next to the river, central but quiet. Highly recommend.

Honestly can't think of anything.