Hotel got the soul , situated in a fantastic historical location. Breakfast and the chef lady was best since few years of my travels. Real home made food. Bed was very comfortable and cleaning services are provided daily. Thank you for amazing stay and new memories. For more details of our stay and review check our instagram travel.by.fork

Our 3rd floor apartment without a lift might be a bit struggle for some, but we took it well ;) I would suggest to ask staff for lower floor room prior booking if you think this might be an issue. However great view from the window compensate it all.

Great location the staff was absolutely brilliant,and helpful the rooms are to a very high standard to be honest we have been to alot of places around the world 🌎 this definitely is one off the best hotels we have ever stayed in also the breakfast are unbelievable you get everything all cooked fresh and presented to a very high standard

Nothing at all

The location was amazing in the old Jewish quarter with bustling life and great restaurants all nearby. Only a 15 minute walk to old town and the walk is so pleasant through the shops and parks, it feels like only a 8-10 minute walk honestly. Amazing that the reception is open 24 hours for such a cute little boutique hotel. The single room is really perfect for the solo traveller, with everything one could possibly need and a oh-so-comfy bed in a historic building with the signature tall ceilings. It really does feel like being a part of history. Love it.

Excellent location! My room had a lovely balcony. A very spacious room including: large bed, sit-down table with 2x chairs, a love seat, small fridge, 2x small bottles of water that are provided on a daily basis free of charge! The bathroom included amenities: shampoo/body wash, body lotion, soap, shower cap. I did a preventive “bed-bug” check and all was very clean! Bed mattress free of any dirt or bugs, I was happy to see a mattress protector, pillow sheets and pillow itself and blanket clean as if new. A free-standing fan. Last, but not least, free wi-fi provided.

The mattress was worn and not flat anymore. But surprisingly I was still able to have a good sleep. I could hear the tourists walking by below, but the windows did a good job of reducing sound after closing them.

Excellent Hotel, very near to restaurant and only a 20 walk to the main market square. Staff were friendly and room was cleaned every day with fresh towels. There is a breakfast room in hotel but excellent café and restaurant very near, a good tip is to use your revolut card as you won't get debit charges. Uber and the electric scooter are the best way to get around the city, but beautiful walks along the river and streets is the best way to get your bearings.

None really except there is no lift, so if you have a high floor you'll get fit doing the stairs.

I enjoyed staying at Shalom hotel, it's a great location, and the staff was absolutely on top of everything, very friendly, funny, and helpful, got me a taxi, fixed the boiling cattle when it broke, and in general very awesome. Just one thing - if only I knew there are 2 separate beds, would prefer to have a king bed, anyway, next time I will ask the hotel! I have not spent much time at the hotel but I definitely liked its atmosphere, very clean and felt safe, had no problem using the safe at the reception for important documents I had on me and I would go ahead and give it 10/10 and next time I'm in Krakow I will definitely stay there again!

They were more than 100% flexible with my check-in, I really appreciated it, because I arrived at the hotel early in the morning, and it was soooo fantastic to have a room already where I could have some rest after a long journey. The room was perfect, clean, and beautiful. We had a room with street view, but it wasn't noisy at all. There was an electric kettle in the room that came in handy. The location was good, only 20 minutes tram ride from the main train station, and the old town was also really near either on foot or by tram. The breakfast was delicious and one could choose from many options on the night before.

Nothing, everything was perfect.

The staff were very friendly and had excellent attention to detail. I'm vegan and they went out of their way to ensure I had lovely options for breakfast, even down to my preferred plant based milk. The breakfast itself was presented beautifully. Reception staff were very helpful and accomodating and the cleaning staff were very efficient too. The hotel was very warm and cosy, and the beds comfy! Location was perfect, in the heart of the Jewish quarter surrounded by great cafes and bars. Thank you!

Our shower wasn't great, it sprayed in all directions as the shower head looked a bit blocked, but it did the job. We would have loved if conditioner was offered.

The Staff was amazing! And the location is absolutely brilliant - walking distance to all the major attractions and next to lovely pubs and bars for a night stroll, while actually pieceful and quiet in the night. Value for money? Absolutely! I loved the little details like adding bottled water on a very hot day (every day new bottles), the kettle, the fridge.

The beds were too soft for my taste. Other than that - lovely.

We mostly enjoyed the cordial and helpful attitude of the receptionists, particularly Maria. Your smile and promptness to help out, no matter the requests, made our stay very pleasant indeed! Happy New Year

The property does not contain a lift, which may cause a little problem if you have difficulty with steps, or have heavy luggage - should your room be in the top floors. Moreover, having a fridge in the room could have helped a little more.