These days, a hotel worth the price you pay is no different from another. What then sets one hotel apart? The manner in which the hotel treats its guests. It’s human touch. Raffles Europejski Warsaw has abundance of this. I must commend all the ppl fm the Reception and Concierge including Magda, Michael, “Voitek”, our Butler “Franceska”, and a lass trainee who checked us in expediently and others whose names we do not have. Mr Bartek fm Concierge was particularly outstanding. All the breakfast staff were excellent too, especially Jacob. The housekeeping and other hotel staff also did a very good job!!! Tq too to the Front office Manager Mr Arkadiusz Walfisz for his hospitality and professionalism. We had a wonderfully happy stay!!!

Nil

The location is perfect, close to everything. The staff is great, I had a difficult request to the concierge, and they executed better than I could've ever imagined. Plus, this is the most pet-friendly hotel I have ever stayed at and I love them for this!

Nothing to dislike, but I wish raffles room had the end-of-bed bench like the photos!

Amazing place, facilities, v helpful front desk

Staff passed by and wouldn’t acknowledge your existence. Saying hi or morning is not something they take pride in

swimming pool and spa was great staff so friendly facility was great and clean

room was in first floor you have access to big yard with party hall in middle so you don’t privacy as long as someone walk in over there as your bed and room very much visible. if you get room in other floor you will enjoy .

Superb location, architecture, room amenities and overall experience. Long Bar service was great

Breakfast offering and level of service (inexperienced staff) was slightly below the expectations and the overall hotel experiences

Exceptional interior design, you feel five star luxury everywhere you look and everything you touch. Stunning spa and art collection.

It was not possible to stream Netflix on an iPhone which I would except nowadays even from a four star hotel. The lighting system was also annoying, as it only had two settings and wasn’t possible to dim the lights as much as I like. Outrageously priced room service compared to other hotels. I ordered two bowls of fries for my kids and paid what you would would except to pay for dinner with wine in a local restaurant.

extraordinary interior design, very comfortable rooms and nice staff

Wi-Fi connection could be better - has issues connecting in the room at the beginning

Amazing hotel, location, rooms and great reception staff.

The spa experience really ruined all the birthday celebration surprise and in general, our experience at this fantastic hotel. Our booking for the VIP room spa treatments, was not found in system even when confirmed before three times, as we were told it was last week of some staff so nobody made a booking and also the room is not open. Really disappointed

Everything!!!! I booked Raffles double room and I get the apartment without any extra charge. Fully professional and very helpful service, amazing food, brilliant drinks and cocktails, outstanding pool, saunas and spa. Cosy rooms, very quiet, large beds, top class bathrooms, in the living room you feel like at home, everything very very clean.

Nothing, zero, null, nic. Is no chance to find out anything which will be below the top class, this hotel is just outstanding. If you want to spend your money well, go to Raffles Hotel Europejski. Shortly I will visit and stay in this hotel again and again.

everything was superb! from location to the extremely attentive staff to the details in the room

nothinv