The staff was so nice, right off the bat. We were welcomed so warmly. During our stay, a big bug came in our room and one of the cleaning ladies came to help us get it out. The location was also amazing, right when we come out of the room, we are faced with the ocean and the Castillo San Cristobal (historic landmark). It’s super easy to walk anywhere by foot from there. Another very good aspect of the studio is that it comes with everything. We could very easily cook there.

The street was always pretty busy, the noise was sometimes a bit unsettling. The floor was not clean and we would simply not walk on it without shoes. It definitely needs some fixing up here and there. The shower was a bit hard to understand, I had a hard time getting the hot water.

Check in/out at La Terraza 262 Calle del So for La Capitana. Our room name was Ocean View & was very nice… Very good air conditioner & full kitchen… the view out of the balcony was great!

After figuring out where to go for Check in/out at La Terraza 262 Calle del Sol for La Capitana. The way we booked it thru Priceline.com, they did not make it very clear that we needed to check in at La Terraza. Also.. be prepared to climb stairs with your bags. So better to pack lightly staying here. Also, the wifi stopped working after the first night & the La Terraza office did not respond back to us about the wifi.

Very cute, nicely furnished apartment. Location is great for an easy walk to all of Old San Juan and the the water views. It is on the 3rd floor so keep in mind those steps and carrying luggage up them. The view is nice of the town and looking towards the bay. The apartment's amenities were comfortable, the bed, the air conditioning, the sofa. Kitchen is a bit old but we only used the fridge. The place was quiet, clean, bug free and in a great location. Don't bring a car though or plan to pay for parking. Stop by Bien Papaya across from Castillo San Cristobal, just down the street, for smoothies, coffee and bagels. Very friendly owner and staff. Picking up the key from a nearby hotel was easy and staff at the hotel were nice. They also offer breakfast and coffee at the hotel, not free, but hotel is nearby and lovely.

The stairs were tough for older persons and especially with luggage. That should be made clear for those renting this apartment.

The location was perfect! Great view of the ocean and the forts. Within walking distance of EVERYTHING! It was very relaxing even with so much traffic noise over the weekend, which was expected.

I received a text from the hotel saying I could use it to communicate any issues but when used, I did not receive any phone call as was noted in the text conversation. So I cancelled the issue complaint. It was just about how the AC unit would stop working in the middle of a warm night. Also, I don’t recall ever being notified that I had to check in at a different location first. Our arrival was late at night and wandering around the streets with luggage was tiring after a long flight. Communication could be better.

Right in the middle of everything! Great location. Let's face it. The building and the apartment are both old and unrenovated. But for the money, it was absolutely fine. A nice view of the bay and cruise ships as well as the Old Town neighborhood. Fairly clean with working air conditioning and a helpful host a couple of hundred yards down the street. Probably a little better than I anticipated given that the price was half or possibly a third of other Old Town rentals.

Check in was a nightmare because unbeknownst to me, I was supposed to receive an email with address and instructions that I never received. Granted, I booked the place the same day I wanted to check in but... I didn't even know where the rental was nor did I have a way to reach anyone that could assist me.

Location was excellent and the apartment was clean and the furniture was reasonably comfortable. It is an apartment in old San Juan which has not been remodeled or updated in some time. Don't expect palatial or pristine, but if you can live with that, this place really hit a sweet spot. The bed is very good. We did not cook, so cannot comment on the kitchen facilities, but it looked like it would serve well. The AC unit keeps the bedroom really nice and cool so we could sleep even in the heatwave. The staff at the hotel down the street which manages the apartment were really helpful.

The ceiling fan in the living room did not work. Our visit coincided with a heatwave so that would have been welcome. The AC unit is in the bedroom (wise!) but it meant the front room and kitchen would become very warm when the sun shone on that part of the house. My only other caveat for anyone thinking of renting the apt. is that the toilet in the bathroom has very narrow clearance. I am 6' 2" and if I would have been any taller I am not sure I could have gotten up off the toilet without hitting my head on the wall. It is very tight. My knees were almost touching the wall.

The location was near to everything, El Morro, El Castillo de Cristobal, Cruise ships/Puerto Rico's Ferry, El Paseo de la Princesa, El Museo de Arte, The Franciscan Church, Restaurants galore and Souvenir shops just to name a few places.

I didn't like that I had to go to a different hotel (La Terraza) about four blocks down on the same street to check in/check out.

Location is perfect. Central enough to be near everything but out the way of noisy bars. Massive apartment with equally massive and comfy beds. Kitchen and bathroom are basic and a little dated but for the price I was very happy. Easy check in with a hotel few minutes walk down the road. Would definitely stay again.

Only thing would be that with the usual Puerto Rican window shutters you can occasionally hear noisy guests coming into the building at night. This is by no means the hosts fault though and is the same for most central apartments. Would also be nice to have some soap and shampoo in the bathroom.

the location is amazing! right on the main strip, overlooking the Atlantic, situated between both forts. awesome views and comfortable beds. kitchen was stocked with just enough to cook some small meals. there was coffee, milk, sugar and olive oil already. we mostly ate out, but having the few necessities available for us was really nice.

honestly, nothing. travelers should be aware that the location is extremely noisy on the weekends and the water pressure in town comes and goes, but we found a work around with headphones at night when it was really busy and washed hair in the kitchen sink, which had better pressure. we used the shower mostly for rinsing off after the beach.

Comfortable and good price

The refrigerator was not cold upon our arrival and we did not have enough chairs. The floor was very dirty.