Easy parking, spacious rooms and luxurious bath room

Checking in at 16:00hrs is very late, especially since check-out is at 11:00hrs. Normally you can check in at 15:00hrs or even 14:00hrs. Staff was discussing customer behaviour at the reception, that's a no-go in hospitality!

Lovely, friendly staff and great location. The hotel is right beside a bus stop that brings you into Maastricht. We were there for a concert and the hotel staff were extremely helpful offering advice on bus shuttles to venue. The hotel is beautiful with great amenities. We didn't get to use the spa but the surroundings were extremely relaxing and peaceful.

When we first arrived there was a horrible smell in our room from the bathroom. When we ran the water the smell disappeared. We mentioned this at the desk and she said that it's a common issue but it would be nice to have the room fresh when going into it, especially as we had to ask for new towels that day also as the smell of them was as if they'd been sitting damp.

Bar staff refused to provide a glass of tap water and instead insisted that only bottles of water to purchase were available!

Great facilities, excellent breakfast, great staff, bed was very comfortable, large room, great bathroom, free parking. Walking to the city center is very well doable (30 minutes). I would certainly recommend this hotel.

Didn't like the design of toilet in room, with transparent door and light that turns on automatically, wakes up the second person during night. Small detail

I have been to another Van der Valk and this one didn’t disappoint. The convenience in the location. The opportunity to charge our electric vehicles without worry was a godsend after missing our flight to Switzerland because of finding charging stations that would work. The rooms felt like a bunch of angels came down and told us to just relax and enjoy what Maastricht/NL has to offer without any worries. The front desk staff were exceptional as they went above and beyond taking care of the family.

Not applicable.

Friendly stuff. Free and tasty coffee capsules in room were provided. Nice swimming pool. Huge free parking. Possibility to charge EV on hotels parking. Good but some expensive restaurant.

Rather expensive breakfast. No bath robes were in room, u have to get it from reception with some deposit.

BREAKFAST VERY NICE . BUT A BIT LESS THAN VALK SASSENHEIM; VERY QUIET AND STAFF VERY HELPFULL, hotel very nice and spacious

it is a hotel really adapted for very tall people. the height of the bed is excessif ( you need to jump). The tables and and to hook your clothes you must measure at least 1 m 80 ! Small people go elsewhere

breakfast is super. rooms are very big, quiet and clean. confortable beds.

the door or the toilet is in glass and it is quite exposed to the room and the rest of the people who are in the room. I traveled with friends and the toilet was uncomfortable. the door makes much noise during night as it roll’s to the side

The breakfast buffet was amazing. There was a bus stop right by the hotel to get to the city center.

We informed about renting bikes at the hotel to be able to get to the city center without having to depend on the bus. But we would have had to bring them back at 8 PM which would have defeated the purpose.

Everything is absolutely beautiful. The staff is amazing and kind, the room is nicely decorated and comfortable. Would recommend it in a heartbeat.

I was a bit clumsy with the heat system, I could not make it go up to 20 degrees from 18,5. Still we slept very well so no biggie.