It was amazing! The room was fantastic and had a great layout! I loved having the small living room to kick back in and listen to the creek through the balcony window with the fireplace going in the evenings. The kitchenette was well stocked in the event you wanted to prep a meal, and nicely laid out. Having two separate bedrooms was awesome and there was a washroom on each floor. The beds were very comfortable and having the jacuzzi tub in the loft was the icing on the cake! There were a lot of nice little touches to enhance the stay and the staff were welcoming and friendly (Felipe was outstanding!). I didn't get a chance to use many of the facilities but the fire pits were popular! The location is just perfect situated beside the creek. It was so peaceful and relaxing, and not being in town was exactly what I wanted. Still close enough to Lake Louise or Banff though, which both have a lot of dining options.

Nothing beyond the fact that I wish I could have stayed longer!

Amazing location on the Bow Valley Parkway, where wildlife such as Bears and Moose are abundant. The property itself is in a great location next to a flowing creek, and there's multiple fire pits set up along the side of the creek The cabin was beautiful, and the REAL log fireplace was a highlight. Highlight of the stay was a close encounter with a Moose on one of the trails along the creek

For a Cabin that slept up to 6 people (1 x Queen & 2 x Double beds) the kitchen & bathroom were very small. The toilet was also positioned such that larger people would be likely be quite cramped/uncomfortable. Having a full-size fridge, plus oven and cooktop would've been appreicated, instead of the mini-fridge & portable hotplate that only had 2 elements. The cooktop in our cabin was also faulty, and staff had to borrow one from another cabin for us to use. Vehicles have to be parked at the front of the property - they couldn't be parked at the cabins. The railway lines are approximately 100m away, so something to consider for light sleepers.

The setting along Baker Creek is beautiful. The log cabin was cozy and well appointed. It even had a record player, and records (by Canadian artists. The small kitchen is usable. The bathroom clean with a modern shower.

The lack of a television ( the NBA playoffs were on) was annoying, and the WI-FI couldn’t handle streaming it to my phone, and cell coverage was sketchy. Getting up and down the ladder to the loft is challenging for some folks, especially in the dark of night when nature calls. There’s some construction going on, or, at least, construction materials and unfinished structures strewn around that detract from the natural beauty of the place.

The location is absolutely beautiful, surrounded by nature with a peaceful atmosphere. We especially enjoyed the outdoor area—perfect for relaxing and exploring. The firewood station was a great touch, well-stocked and convenient for cozy evenings. One of the highlights was the complimentary high-quality coffee setup, including a V60 pour-over with rich, flavorful coffee—a nice professional touch that made our mornings even better. Highly recommended for a comfortable and memorable cabin experience.

No cell signal, extremely poor satellite internet (almost unusable), and no TV.

Comfortable and cozy room.

Considering that the nearest restaurant is ~15 minutes away, it was surprising how poorly stocked the room was. While there was a bar fridge, kettle and coffee maker, there was no cutlery (not even a spoon to measure the coffee), and no plates or bowls. There were mugs and glasses, but no dish soap or paper towels. There were only two coat hangars and no hooks on which to hang things -- not well equipped for outdoor enthusiasts. There was a large empty wall behind the door that could be well used for lots of coat hooks and a vented shelf on which to put mitts, helmets etc.

Perfect location for exploring Banff Lake Louise and Jasper in a chill remote natural setting. Fresh ground coffee was a nice touch in the jacuzzi king room we had in the main lodge.

Train tracks run right next to the property and there where at least a dozen freight trains a day. They provided a French press coffee maker and mugs, but room service never cleaned them or provided dish soap for us to clean them ourselves, even after requesting some at the front desk. Real creamers instead of whiteners would have been welcomed.

We loved everything about this place. It was a winter cabin dream for us and there were so many facilities for us to explore/use like the fireplace (indoor and outdoor) which we used daily, the ice rink, the sauna/gym and our cabin came with a kitchenette which was handy to cook some dinner as there were not many restaurants around the place. Once in the cabin, you couldn't hear the trains passing overnight and everyone we met was lovely, staff and other travellers alike. The onsite cafe was great for takeaway coffee and burritos before we headed out for the day.

Nothing!

The property is beautiful in a remote setting along a creek on the Bow Valley Parkway. Everything you needed for comfort was in the room or available at the front desk. Staff were friendly and helpful and had good suggestions about the area. We enjoyed the in room jacuzzi tub, sauna, steam room and the outdoor firepit. The rooms were larger than most similar places I have stayed at in the area and very clean and comfortable beds.

The property is in a remote area but there is no restaurant on site. This meant we always had to drive somewhere in the dark at night and we had some sketchy weather so it was not fun being worried about being stranded on the road with little traffic.

We’ve often stopped here to admire the wilderness and relax in the peaceful surroundings of the creek, but this is the first time we’ve actually stayed and we LOVED it! We were provided with complimentary fire wood and sat overlooking the snow covered creek long in to the evening, warmed by the fire. We returned to our cabin where there is a basic kitchenette allowing us to cool our drinks and eat some food. The beds were comfy and the bathroom was clean with a good shower. We can’t wait to come back as this truly is our peaceful, happy place!

Nestled in the woods it offer a peaceful stay, surrounded by nature. The design in warm and inviting, staff was very friendly.

Room service leaves a lot to be desired. The trash cans are not emptied regularly, once or twice the floor was not clean. The room has a coffee/ tea station but the dishes are left in the room unattended. The expectation is that guests will wash dishes but there were no soap or a sponge (I did asked the front desk but there was no resolution). The bathroom was not clean daily (or at all). I think they just make the bed but that too was untidy. To get fresh towels you need to ask at the front desk. For the price point of this facility this is not up to caliber with the service they offer.