We had a lovely stay at the Red Carpet Inn in Banff. The receptionist was kind enough to give us a room with a beautiful mountain view from our balcony, which made the experience even more special. The room was a good size, comfortably fitting all our snowboarding gear, and it was cleaned daily, which we really appreciated. They had underground parking too. The location couldn't be better—right in the heart of Banff, within walking distance to shops and close to bus stops offering free rides to the ski resorts.

The hotel's internet connection was quite slow.

Outstanding young lady at the desk! The young man will hopefully learn life is not always 'transactional', his charge money comment to me about our purpose in Banff was a reflection of him- youth, ah. I realize he sees life through a young lense, his financial security will come - I hope for his sake he got my message- know your audience young fellow or stay quiet. Often Booking deals get the weird rooms; this room was big and mostly quiet. The floor above sound resonating as can be expected but thankfully those guests were on the same sleep schedule!

Love Banff, all of Banff ~ love Banff seriously. Roll with and enjoy it & you'll have a lovely visit. As Albertans, we know 'the Valley' in all its glory. You can take in the 'busy'ness and enjoy it, no one tourist is going to change it with a bad attitude. Mayor DiManno, Corrie, fam fav, so proud of her! Corrie is a strong advocate, good Alberta/Texas raised family legacy local and is doing a proactive excellent job navigating the 'Banff Bustle'. Love the changes Corrie has made, agree street closures would help - voters spoke.

The location was great, could take a walk to the downtown area where there were restaurants and shops. The place was not big but cozied and comfortable. There was a car parking provided behind the building which could fit my Audi Q7. The reception staffs were nice and helpful (you have to go check-in at Irwin's Mountain Inn which is the next building to the right). Although no breakfast provided here, you can find something to eat in the town or from the supermarket - IGA Banff (in a walking distance). For transportation, there were bus routes (I mostly took no.1). The bus stop was not far from the place. We stayed there for 3 nights and enjoy our stay.

The heater in my mother's room was having a loud noise. However, we went out all day everyday so we did not have time to inform the place. Maybe please go have a check.

Great location just a 5 min walk from all the shops and restaurants. The lady on reception early morning when we arrived was lovely and helpful. All the staff were so friendly (a young man & woman) on reception also gave us good recommendations! Rooms were spacious and the view from our balcony was incredible!

It was perfect - I never wanted to leave. The only tricky thing was getting the car park door to open we had to jump on the sensor strip.

The beds were clean and comfortable, and the room had lots of space. The room in general was amazing. No problems. The view from the balcony was wonderful, and I could see plenty of mountains. The showers were clean, running water. The hotel was good, the staff were professional. The distance from the hotel to downtown and other stores and restaurants was amazing. The parking was convenient, and there was lots of space.

I sent an email to the hotel regarding our booking inquiry, and the hotel took a month to respond. Overall, the time for the hotel to respond to our booking inquiry was unexpectedly long.

The room was to the back and very quiet especially in the middle of the week - we could hear other people in the hallway during the weekend, but the room was still quiet to sleep in so it didn't get noisy. There was a lot of room in the underground parkade, which a lot of guests didn't seem to know about. The staff were very friendly, the maintenance guy had to come in a couple of times and was helpful and nice to talk to.

The bed had a groove in it that I kept falling into - the bed needs a new mattress, but it was still a pretty good sleep.

Walking distance to downtown. Most other visitors in the hotel or our floor were quiet and respectful. Somewhat newly renovated suite interior. Shampoo/conditioners/body wash on wall mounted dispenser. Does have good TV and microwave/fridge in suite. Hot water kettle available upon request.

Windows were absolutely paper thin. We could heard everything from buses coming and going to people's conversation as they walk pass the hotel one street level just in front. Elevator does not go down to underground parking level. Not a lot plug ins available.

Room was roomy and had enough space for 2 adults comfortably. The hotel was easy to find and had a variety of parking opportunities provided by the hotel. Hotel was clean and comfortable.

Would have been nice to know that check in is at the neighboring hotel (Irwin's hotel) prior to arriving at our hotel as it was confusing to walk around the ground level until passing by a staff member to find out that the check in was next door. Would also be nice to have shelves in the bathroom as limited counter space and areas to place extra towels or toiletries.

I truly enjoyed my stay at your hotel. The complimentary 3-day local transit pass was incredibly useful, allowing easy travel to Banff Springs Hotel and Tunnel Mountain via the Roam bus, which conveniently stops right in front. The hotel’s location in a quiet area, yet within a short walk to the commercial district and transit hub, was ideal. The true king-size bed and bathtub made my stay even more comfortable.

The location was good (not too far to walk down to the bus stops to catch a bus, and the three-day complimentary bus pass was a great perk). The small fridge, microwave and coffeemaker were very convenient and appreciated.

The air conditioning unit wouldn’t shut off, so luckily I wear earplugs when I sleep. Otherwise, the loudness of the air conditioning unit would have seriously disturbed my sleep.