Review for Hotel Diplomat Stockholm We stayed at Hotel Diplomat for three nights and had a fantastic experience. The rooms were clean, stylish, and well-appointed, with a very comfortable bed, a lovely bathroom, and great amenities. Our room also had a nice balcony with a beautiful view, which was a great touch. The staff were all amazing—warm, attentive, and professional, making our stay even more enjoyable. The bar downstairs was a highlight, with a great atmosphere, friendly and skilled bartenders, and excellent drinks. On our last day, we used the spa room, which had a sauna and hamam—such a relaxing way to end the trip. The hotel’s location is perfect—very central and in a beautiful area, making it easy to explore Stockholm. Overall, we had a fantastic stay and would absolutely return. Highly recommend!

Nothing

Excellent location. Should have taken the train from airport but Uber did the job. Very welcoming person in Murtaza at the front desk. He made us feel very welcome & sorted out a particular room that had the most fantastic view. Fantastic breakfast in a lovely space. Very fluffy towels and comfortable pillows.

The electric kettle had to be used on the floor because the coffee machine took up all the bench space. I think my suggestion would be to check if customers needed the coffee machine. If not, take it away and put the electric kettle in its place. My other suggestion is not just to this fine hotel but to all hotels. Please put some safety grab handle when the only shower option is one over a bath. There are thousands of accidents every year from people slipping and not just the elderly.

The property looked very nice and well kept staff were kind and the hotel was in a fantastic location felt very safe. Also if you are thinking on ordering room service the staff were so nice and the food tasted so good definitely worth the price you can also leave your luggage so it’s easy to be able to walk around Stockholm without having to drag your luggage with you.

I liked everything other than the fact I didn’t realise I wasn’t able to use the sauna etc which isn’t clearly stated before staying but wasn’t a big deal and you can pay more if you really want to use it

The staff was very helpful, they managed to check us in earlier than we expected as our room was ready for our arrival. We had our window facing inner yard of the building but it reduced any noise from the street, so we would have our windows open during the night. For breakfast you are offered a menu of warm dishes that we mixed, removed or added ingredients, so there was plenty of flexibility offered.

We had slightly clogged sink, but we did not call the staff or left any note, so could not say that was a big inconvenience to us. The elevator was not working if someone would forget to close the door on their floor. We would just go 1 floor down and notice the door was not shut there, so we would take the elevator from this floow to the reception.

Staff were exceedingly helpful, polite and provided exceptional service. A good choice at the break buffet and additional hot food to order also available. Wonderful view of harbour from the restaurant. Bedrooms very comfortable and with all necessary facilities A reasonable walk to Gamla Stan (20 mins), and about same to Djurespark. We loved it.

Hotel didn't take cash at all. I understand why we might pay actual stay on card, but smaller ticket items eg a glass of wine, or tonic water from the mini bar - I would like to pay cash

This property is elegant, clean and efficient. The location is ideal, especially if you like to walk. All the big areas to see are easily walkable (with in 1 mile). It is also beautiful, quiet and comfortable. We splurged for a deluxe room with a view, and it does not disappoint. It was exactly what they showed in the website, not the old bait and switch, where they give you a room that you have to stick you head out the window and around the corner to see the view they promise. The breakfast was great too. Even though this hotel is only #21 on the trip advisor hotel ranking, it was fabulous. And less expensive than other higher ranked ones. It also had the old world charm that is hard to “create” in a newer property.

The coffee machine in the room looked fancy but when you made it, the water didn’t seem to get as hot as we like, but that was probably our fault. Some instructions would have been good.

The staff!!! Everything you want and need in a 5-star establishment. I had booked the deluxe sea view room, and specifically requested the one showed on the website because of the windows/balcony, as I was getting married and we were going to shoot. On check in, I was checked in to another room, which was not at all what I had envisioned. So on the morning of my wedding day, the staff (Murtaza and Henrik specifically) helped organizing a room change. They went above and beyond in correcting and turning around my experience, for which I am so grateful.

Being located on one of the most beautiful addresses of Stockholm has its perks, but be aware that the sea view rooms come with a whole lot of noise from the street.

A home away from home in the truest sense! My dog was as happy as I was. Staff are very friendly, always smiling and personal in their helpfulness to make you feel at home. The decor is classical, warm, intimate and fresh. Restaurant has a great selection of dishes based on local produce. And a good choice of Champagnes and wines to go with it.

The gym was ok, but ceiling was too low to raise weights above head. There could be more free weights too. At some of the tales close to windows, in the restaurant you can feel the cold from the outside. Valet parking was efficient but a bit pricey.

Great breakfast, just as a hotel breakfast are supposed to be. Quiet and calm breakfast space and attentive staff!

The room (queen room) is nice and the bed super comfortable. The reason I don not give a top score is that the lightning switch did not work, even fell of the wall. For a hotel as Diplomat, housekeeping must be on the top of such issues. To close the light during night I had to use the main card and remove it. Not a big deal but not something supposed to happen.

room is small but comfortable

Booking .com is the worst online booking site in spite of being a genius level 3.i was overcharged by booking.com by SKR 2300 and I had documentary proof to confirm this. I couldn't reach them by phone.Tthey do not respond to emails either. Hotel diplomat wanted to help me but being a third party boking, they were helpless.. I would not use booking.com anymore.,