I had an amazing stay at this hotel from the moment I arrived at the reception :) The staff were incredibly friendly and welcoming, always ready to help. The property is beautifully green with a large pool, and the food is delicious and varied. There is an à la carte restaurant on site, and right next to the hotel is La Torre del Mirador, where the seafood is simply incredible. Additionally, there are excellent Italian and Asian restaurants nearby. The room was spacious and comfortable, with an ocean view and a minibar, plus daily cleaning and fresh water replenishment. The poolside service was excellent, and the gym, which overlooks the ocean, was a highlight along with yoga classes. This is the perfect spot if you're not planning to travel around the island, as it offers everything you need — diverse beaches, a beautiful coastline, and delicious restaurants. However, if you do plan to explore the island, the location is also very convenient, with quick and easy access to Los Cristianos, Los Americas, and it's only a 5-minute drive to Siam Park and other attractions. The hotel offers free underground parking, and it has direct access to two sandy beaches, one with black volcanic sand. The breakwaters make swimming very pleasant. The location is fantastic — close to all major attractions but quiet and peaceful, away from clubs and parties. Every evening, there was live music at the hotel, adding a nice touch to the experience. I highly recommend this hotel for anyone seeking a high-quality vacation experience with friendly, smiling staff, great service, delicious food, beautiful beaches, and all the necessary amenities. Thank you to the hotel for an amazing and memorable stay!

The location and facilities are truly stunning, and staff are super friendly. It feels very private around the enormous pool and sun lounging area because it's very well laid out. This is absolutely a 5 star hotel and I would highly recommend staying here.

The main restaurant in the hotel is very good ( la Pergola), so I would eat there instead of the other restaurants outside of the hotel where Mirador guests get the 10% off (Restaurant Acanto etc.). Our experience of Acanto wasn't great, nor was Torre el Mirador restaurant just outside the hotel, actually. I would recommend instead to venture slightly further out and try real local cuisine instead.

The buffet food was simply amazing. The quality of everything was very good, but the amount of choices is just spectacular. The only thing about the food that I regret was not getting the recipe for the awesome Watermelon Steak dish that was served in the buffet one evening! The staff was extremely accommodating, but in a very unobtrusive and relaxed way. The room was cleaned twice a day. The vibe in general is very calm and peaceful and genuinely invites relaxation.

Sometimes it was unclear whether or not something is included in the price or do you have to pay extra and how much, especially as you simply "pay" via room number or room key card (which is very convenient) and you get billed at the checkout. That being said, I did not end up with any hidden costs that surprised me.

Absolutely everything!!! The most perfect hotel I’ve ever stayed at! The hotel, the facilities, the pool & sun area, the restaurants, the bars, the rooms, the view … we’re all incredible. Overall though it is the staff that make this hotel what it is. Every single one of them are a testament to the hotel, so friendly, attentive & helpful. They make you feel super special & you can see they genuinely enjoy their job! Thank you Grand El Mirador… you’ve been fantastic & I can’t wait to come back!

Nothing!!! Only suggestion is perhaps an update in the rooms to refresh & consideration of charging points at both sides of the bed.

almost everything

Had to wait 2 days for the room we had booked, staff trying to convince us it was the room we booked, but we know you over book because it was our 6th time staying with you and the same thing had happened before! First room had little air-conditioning and a blocked shower. Not really acceptable for the cost of staying with you. Needs somewhat livelier entertainment in the evenings

Great location, very well positioned. Very nice and helpful staff which made our stay great. The facilities, the pool and the squash field were also a highlight of our stay. We also enjoyed the spa a lot. We can’t wait to be back!

We would not recommend the restaurants for dinner. Whereas the staff was incredible, the food was quite boring and tasteless. Lunch was ok though.

The hotel is extremely well located, near the beach and promenade. it is in a quiet area of Adeje. The pool area is exceptional. It is quiet and inviting. The gardens are well manicured, the pool incredibly clean and waiters on hand with drinks when required. The breakfast is of a high standard with the option of sitting outside where views of the sea are fabulous. The proximity to the promenade and seashore make it perfectly placed for lovely, scenic walks.

The room decor is becoming a little bit dated and rooms are in need of general renovation. Attention to detail, which was clearly evident in earlier trips, was not there when I visited this time eg no wine/fruit in bedroom, no follow up when issues were raised.

Fab-u-lous breakfast, wonderful location, excellent service, La Pergola - superb restaurant and Stefano is a great Maitre'd. Carla - assistant manager is very helpful and makes sure she sees the guests daily.

Booking direct seems to be more expensive than using Booking.com. Can't get my Iberostar membership to work - Been twice since I enrolled.

Breakfast as usual was great, so much choice and the staff are so friendly and welcoming making you feel welcome. We didn't use the pool this time evem though we brouight our swimwear with us. Our room was very good with excellent views and was very quiet.

Probably the smoker next door as the smoke drifted over and spoilt our being able to sit outside. Shame the hotel doesn't have a complete ban on smoking.

This hotel is GREAT! Super chill and extra quiet. Excellent staff. Breakfast was outstanding. Extremely clean. The swimming pool was like something I dream about. The enormous hot tub was fantastic, too. Two thumbs WAY UP!

I would like the ability to check my tab every day either online or via the TV. I didn’t have any problems at all but I really do feel better when I can keep an eye on my running charges.