Excellent place to stay just 10 minutes walk from the Guggenheim. Take note - if taking the bus from the airport, it actually stops right in from of the hotel but is not a planned stop, so ask the driver to stop at the first bus stop once you get into the city before you get to the roundabout, where the first scheduled stop is. Bus is only $3 and 20 min ride. Staff super friendly and helpful and rooms very modern and comfortable and quiet. Bathroom more than adequate and WiFi excellent. Checked all the boxes for me and was good value for money in low season. Bilbao is one of my favorite cities in Spain and there is just so much to see and do besides the Guggenheim, which is reason enough to visit. Maybe 15-20 minute walk to old town and all the wonderful Pinxto bars.

The room was very spacious and the hotel staff was super kind and helpful. Parking was conveniently 200m from the building and in a safe underground space close to the Guggenheim. The location of the hotel is a 20 or so minute walk to old town and nearby there are plenty of restaurants and convenience stores. The bathroom was spacious and had a bidet. The water in the shower was nice and hot. The room had a small fridge and a steamer.

The shower stall had a half door, which was hard to keep in place. This also meant water spilled out of the shower onto the floor. Anytime water was used, you could hear a loud sound of the water being pumped. Unfortunately, one of the bedside lamps was not working.

The hotel is perfectly located to explore the city of Bilboa by foot. Museums, bars, restaurants etc are nearby. The airport bus stops directly in front of the hotel. The rooms are held in an elegant, minimal design and offer everything basic you need. The staff is super friendly and helpful with recommendations where to eat, go etc.

The street is very loud (traffic, waste disposal containers where people dispose glass etc everytime of the day and night) but we were warned about this and brought earplugs which solved the problem :). (Besides: You can‘t expext silence in the middle of a city.) But: We found that the price (220€/night) was too high.

Staff: Helpful, knowledgeable about the area. Good advice Could leave our luggage when we vacated our rooms

Could not cancel one night that we didn't occupy the room. Went to Santander and we had a tour to Altamira, starting at 09:00, and being old I was worried because I cannot rush. I had damaged my knee just before going to Bilbao. A special trip for my son's birthday. Guggenheim must be seen, inside and out, to appreciate it. The building is an art in itself but everything inside leaves you to ponder about space and time. The curators have done an excellent job in choosing with care what you see there to be in Harmony with the building.

The room we got was very big, with loads of windows overlooking the street that kept the noise out, so we had a good night's sleep despite being by the road. The bed was very big and comfortable. The A/C had the heating option, so it kept us warm as the temperature dropped outside to 5 degrees at night. The bathroom was big with a good rain shower and toiletries provided. There was also a coffee/tea station with some biscuits provided too. The WiFi was good. Centrally located and the area felt safe. Plus the bus stop for the bus to the airport was just across the street and we were allowed to leave our bags for a few hours after we did the check out.

The water pump would make a loud noise, but that's minor. The rest was perfect.

Great room, spacious , big comfortable bed, loved that there was 2 chairs, space for clothes and luggage, bathroom had good mirror plus a small mirror to make up and you could take it out of the bathroom if the other person wanted to shower. Free water bottle in the room, biscuits, milk, tea coffe, and in the lounge also free water to refill, mini muffins, coffee machine. Staff was nice, room was ready at 14

I felt the room was hot, wanted to put air conditioning on to have some fresh air but they said that in winter the AC is off so doesn’t work

Best thing is it’s location - right outside the first bus stop coming from the airport, and right on the doorstep of the guggenheim. Loads of bars and restaurants within a 10 min walk, and the casco viejo is only a scenic half hour walk away across the bridge. Staff were really friendly, my room was clean and always kept at a really good temperature, fresh towels every day etc

the acoustics might be a little annoying sometimes, especially if you keep the window open - I could sometimes hear water flushing or going through the pipes- nothing too major for me tho.

Great location to the Guggenheim museum. The hotel was comfortable and very clean. Out in a common area there were snacks, coffee and tea, and comfortable chairs for relaxing. The frig in the room was nice. Bed was comfortable. Young staff on the desk were great and enthusiastic.

I knew I was getting a room that overlooked the courtyard, but did not realize there was nothing in the courtyard. Also the windows in the room were very small and were fitted with privacy glass. Not a big issue for us, bit it could be for others.

Everything. Great spacious room. Very light. Great huge bed. Good water power in shower. Nice to have a refrig. Illari, at desk was unbelievably helpful. Such good English. Great to have an Indian resturant right next door. No more than a 10 min walk to Guggenheim and the tram which goes from the bus station to the Guggenheim stop and on to other sights you'll want to visit. Perfection... and I'm a very experienced traveler!

There was nothing I didn't like. It was a great stay.

Don't be put off by the rather unimpressive looking entrance and the tiny reception area. This is an excellent hotel, perfectly located in the centre of Bilbao. The bus from the airport stops right outside, is a short walk to the Guggenheim and a 20 minute walk into the old town. My room looked out over the main street and although was small and minimally furnished, it was spotlessly clean and had every amenity to ensure a comfortable stay, i.e. tea and coffee making facilities, small fridge, safe, large and extremely comfortable bed, efficient WiFi and air con. The bathroom was very modern with a great walk-in shower. The staff were super friendly and helpful and when I reported that the fridge wasn't working, it was replaced immediately. Nearby there are loads of bars and restaurants and several supermarkets.

There was nothing not to like.