Quiet despite being very close to a central site (Pl. Espana); Very friendly staff; Nice and comfortable rooms, equipped with mini kitchen, including cook-top, microwave, kettle and basic kitchen utensils; Decent breakfast buffet;

Limited area for breakfast and having to announce your breakfast time a day prior; Confusing (for me) payment via 3rd party platform (in Spanish) where the card details had to be entered again, despite being entered in the Booking platform

1) The personnel in the hotel (specially Yoany and Danny) are great hostess, always with a smile and whiling to help. 2) The location is better than great. less than 100 meters from Plaza de España so you are close to everything but far enough so you can rest.

1) My wife and I had a bed separated in the middle. That Is a bit uncomfortable. 2) Not even water is offered for the guess in the room. 3) the TV is on a floor stand and not on the wall reducing the space in the room.

The location was exactly as expected. It was quiet but within a 10 minute walk of the centre and various metro stations. The room was a tad bit smaller than we had hoped, but the space was big enough for us given the duration of our stay. The staff were extremely helpful and dealt with any issues we had quickly and efficiently. Overall, we were pleased with our experience.

The bathroom was tired and could do with an upgrade but it was functional. Other than that, all else was as expected.

Very good and comfortable room. Delicious breakfast. Especially very kind reception staff(Ms Daniela),when I checked in, I asked one thing to other staff that was to find out the mass time at Catholic church near by on coming Easter day and this was forwarded to Daniela. And I was surprised by Daniela's one page summary covering all information on mass time table.It was perfect! Due to her support I was able to participate Easter mass with no difficulty. Thanks Daniela.

None

Fantastic central location, very clean, cleaning staff was exceptionally friendly and helped coordinate when to clean the room at the best times so it wouldn’t disturb us, great breakfast buffet, and overall helpful and nice staff. Great internet for working, but bring a travel router or Ethernet cable if you’re doing remote work with Zoom calls. However when connected by cable I got a stable 100/100mbps connection and the port was located right under the work desk.

While the internet connection was really fast, the Wifi reception in the room was terrible. There is a small gym that even has some weights, but they skip from 6kg to 16kg so missing all of the weights that are most commonly used by most people which made it kind of useless. They have some cardio machines but we walked so much in Madrid they were kind of pointless.

Very clean, well equipped junior suite. Very comfortable bed; staff were excellent: friendly and very helpful! Wi-Fi was excellent. Quiet street with very nice local cafes a few great produce stores and groceries within two minutes walk. And yet only a two/three minute walk to Plaza de Espana, a variety of sites and main shopping district. Truly enjoyed my stay and will return.

A great property! No dislikes.

We stayed one week and had breakfast each morning with an impressive variety of foods to choose from including pastries, small sandwiches and fresh fruit as well as hot dishes and cereal. Everything was delicious. The room had a terrace and kitchenette. The price was reasonable. The hotel is located just a short distance from the Royal Palace and Plaza España which is a major Metro hub with easy connections to the airport.

Great stay. Perfect for our needs which was to be walkable to all the sites and reasonably priced. Spotlessly clean. Good blockout curtain for dark room. Very quiet at night. Close to public transport metro and free 001 Bus. Good wifi. Bed firm but comfortable. But far and away the best thing was staff. Reception ladies day and evening shifts so friendly, so helpful. Saved us heaps of time with advice. Didn't have breakfast but at 9 euro you can't go wrong.

They should close blockout curtain before your arrival to keep heat out. Would love a small milk in the fridge but they did provide when asked. And teabags.

Every member of the staff, from receptionists to cleaning staff were really nice and helpful, one the young receptionists in the night shift was really helpful in helping me organise transport, and the cleaning ladies were so nice and available to suit my times! Also there was a little problem with the air con in my room, it did not affect me but I informed the receptionist, who immediately cared to organize to have it fixed and left a complementary bottle of water and box of sweets in my room. I was really impressed by the service!

Although there was road construction in the street, our room was in the back, and very quiet. The room itself was spacious and comfortable, with a mini kitchen.The location is excellent, on a quiet street just two blocks from the Plaza de España. The staff were all pleasant, and the breakfast buffet very good. There is a laundromat a block away, along with food stores and several good cafes and restaurants.

The bathroom was disproportionately small and narrow for an otherwise spacious room.