Really comfortable bed and pillow Spacious room and bathroom Not far from city center Nice breakfast We had parking place behind hotel (10chf/day) Self check in after 4p.m

No fridge in the room

The room was super clean, the bed was comfy, we had a great sleep. The staff is friendly and helpful. The hotel is conveniently located. The breakfast offer was quite rich (Just bear in mind that it is the Italian one, so mostly sweet things). We stayed for one night and after high season, though. I probably would look for a bigger room if I was about to stay in Lugano for longer holiday.

I have No idea what to complain about (and I usually don’t have that „problem”.

The location is perfect- 500 m to Lugano lake, park and beach. 300 m to big Migros with take away option. One bus stop till Centre Lugano with all the shops and restaurants. 25 Min by foot to Lugano Train Station. The room had two separate beds and most important really good Air Conditioning System. Everything clean and very quiet. The staff was really friendly and even spoke German ☺️ It was a pleasure to stay there!

A couple of minutes walking distance from the lake. Great location. The room & bathroom were clean. The air conditioning was perfect. The bed and the pillows were extremely comfy. Electronic rolling shutters were my best if you would like to sleep in the dark.

The room was spacious, clean and shower was excellent. Great breakfast. Nice & helpful staff.

A bit far from train station, need to walk 10 mins to furnicular (only found by chance when walking around) which goes direct to station. Or can take bus (didn't try). Can hear tv noise from next door. But was tired so didn't bother me much and slept well.

Good location in Lugano, friendly staff and good sized room which was clean. I had no issues.

Some more selection of hot breakfast would have been nice, but I honestly had no issues and I was satisfied.

All is well organized even we arrive after the reception leave, and the hotel was closed but the keys was in a safe with a code send to us and enter from the night door

The only thing that I dislike in this hotel is the limited time of the reception until 12 pm.

Location was relatively central Staff were very accommodating; I experienced a minor problem with the shower head and the receptionist was very swift with their response and resolution of the issue Value for money, functional and very clean

Limited reception hours

The position was close to the park and 5min from the bus station that takes you to the train station. The staff was nice, the room clean and modern. TV had international programs.

The breakfast was a bit poor. Reception was not 24/7.

We got several rooms as we were family with friends. This place has a great location in the center of Lugano with parking available. Breakfast was great as well. We will definitively be back

nothing really.